Invalid product code?

Similar Questions

• invalid product code Windows vista

  I installed a copy of the CAP manufacturers windows vista 32 - bit system on an old computer, I built that was running xp pro sp3.  Now Iam locked due to the valid product code.  I would like to be able to enter my system to restore windows xp pro sp3.  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-*-9364 X-37XGX-24W6P
  The Windows Product Key hash: aA067NOL80NWIZ94L6hWVdZMoIo =
  Windows product ID: 89580-OEM-7332132-00141
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6001.2.00010100.1.0.001
  ID: {9B834265-5F16-43B7-9547-5963DA4742AD} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed by: Microsoft
  Product name: Windows Vista (TM) Ultimate
  Architecture: 0x00000000
  Build lab: 6001.vistasp1_gdr.100608 - 0458
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: 6.0.6001.18152

  Windows XP Notifications data-->
  Cached result: 0
  File: Yes
  Version: 1.9.40.0
  WgaTray.exe signed by: Microsoft
  WgaLogon.dll signed by: Microsoft

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: 2.0.48.0
  OGAExec.exe signed by: Microsoft
  OGAAddin.dll signed by: Microsoft

  OGA data-->
  Office status: 100 authentic
  Microsoft Word 2002-100 authentic
  OGA Version: Registered, 2.0.48.0
  Signed by: Microsoft
  Office Diagnostics: 025D1FF3-364-80041013_025D1FF3-229-80041013_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default browser: C:\Program may Explorer\IEXPLORE.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {9B834265-5F16-43B7-9547-5963DA4742AD}1.9.0027.06.0.6001.2.00010100.1.0.001x 32*-*-*-*-24W6P89580-OEM-7332132-001412S-1-5-21-1004336348-1647877149-839522115Gigabyte Technology Co., Ltd.   7VRX American Megatrends Inc.        062710 20020226000000.000000 + 00098513907018400D 804090409central Standard Time(GMT-06:00)03100100Microsoft Word 20021029PVeEyXDyvvjjuLHGIDpl24B8g =54189-OEM-1693907-298424 7007343EFF0EAA4

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.0.6001.18000
  Name: Windows Vista, Ultimate edition
  Description: operating system Windows - Vista, channel OEM_SLP
  Activation ID: 5e802570-4657-4e84-bfbc-6a0e531b84af
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89580-00146-321-300141-02-1033-6000.0000-2272010
  Installation ID: 007770720672571732707365593421159433030010443060266320
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
  Partial product key: 24W6P
  License status: Notification
  Reason for the notification: 0xC004F057.

  Windows Activation Technologies-->
  N/A

  --> HWID data
  Current Hash HWID: OAAAAAIAAgABAAIAAQACAAAAAwABAAEAJrKUeXQHjBoiraDV9qYsKNAq8vSMjxan h6sVvs3MrM plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  AMIINT APIC
  FACP AMIINT VIA_K7

  The installed version of Windows Vista OEM is a counterfeit.  It was designed to be installed and activated on a major brand PC, Dell, HP, Gateway, etc.

  Microsoft sells more than Windows Vista, then you should consider buying a Version "full" of Windows 7 and perform a "clean installation."

  Carey Frisch

• Invalid product code line

  I suddenly received a one-time non-genuine windows on my PC which was already OK. This is a pre installed Windows 7 Home Premium version. I ran the diagnostic tool and got this report below. Can anyone suggest why it became invalid.

  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->

  Validation code: 50
  Code of Validation caching online: 0x0
  Windows product key: *-* - 73CQT - WMF7J-3Q6C9
  Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
  Windows product ID: 00359-OEM-8992687-00010
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {565B1144-A1D2-4AD7-BEBD-39B02E77FAAB} (1)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows 7 Home Premium
  Architecture: 0 x 00000009
  Build lab: 7601.win7sp1_gdr.130318 - 1533
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a

  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002

  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002

  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002

  OGA data-->
  Office status: 100 authentic
  Microsoft Office Access Runtime 2007-121 (English)
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed

  Analysis of file data-->

  Other data-->
  Office details: {565B1144-A1D2-4AD7-BEBD-39B02E77FAAB}1.9.0027.06.1.7601.2.00010300.1.0.003x 64*-*-*-*-3Q6C900359-OEM-8992687-000102S-1-5-21-1858857767-92186946-3252866956Hewlett-PackardSLIC-MPCHewlett-PackardF.1120090821000000.000000 + 00030FA3307018400F808090409GMT Standard Time(GMT+00:00)03HPQOEMSLIC-MPC100121Microsoft Office Access Runtime (English) 200712A6DF1BF2503CD6CdTTDvXHN4cR0t plus IYAOhhFudJX58 00000-694-0010114-62377 2

  Content Spsys.log: 0 x 80070002

  License data-->
  The software licensing service version: 6.1.7601.17514

  Name: Windows 7 HomePremium edition
  Description: operating system Windows - Windows (r) 7, channel OEM_SLP
  Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00178-926-800010-02-2057-7601.0000-1382013
  Installation ID: 017852190075392126970371408352495882905354909271335150
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial product key: 3Q6C9
  License status: Notification
  Notification reason: 0xC004F059.
  Remaining Windows rearm count: 2
  Trust time: 19/05/2013 21:47:52

  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x00000000
  Beyond: 0 x 0000000000000000
  Event timestamp: 4:15:2013 11:32
  ActiveX: Registered, Version: 7.1.7600.16395
  The admin service: recorded, Version: 7.1.7600.16395
  Output beyond bitmask:

  --> HWID data
  Current Hash HWID: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJTuyV4Ren + 87FBk9mXWFfh sPbawZKnRso plus

  Activation 1.0 data OEM-->
  N/A

  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: no, table invalid SLIC
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  HPQOEM APIC-SLIC-MPC
  HPQOEM FACP SLIC-MPC
  HPQOEM HPET SLIC-MPC
  START HPQOEM SLIC-MPC
  MCFG HPQOEM SLIC-MPC
  ASF!   HPQOEM SLIC-MPC
  SLIC SLIC-MPC HPQOEM
  SSDT PmRef CpuPm

  BIOS valid for OA 2.0: no, table invalid SLIC

  you need to change your product key to the one on your COA.
  Click Start, type slui 3, press on enter.

  Additional information:

  Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:

  OEM SLP: This key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

  COA SLP: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)

• trying registry/software download, says invalid product code

  I entered it correctly - any help?

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

• Reinstall XP after issuance of the virus, now says the invalid product key

  Also, our computer has a Trojan virus.  We try to raise our professional XP OS and continue to get the message that we have an invalid product code, but we do not have.  He is absolutely right.  Any ideas?

  Hi Janaparkin,

  Please see the following article on how to enable XP:

  http://support.Microsoft.com/kb/307890

  I hope this helps!

• After radio shack hard drive reinstalled invalid product key code on computer dispelled, what do I do?

  error: "invalid product key" after circuit city - service of radio shack reinstalled Center hard drive, the code on computer dispelled, what should I do?

  error: "invalid product key" after circuit city - service of radio shack reinstalled Center hard drive, the code on computer dispelled, what should I do?

  Hey hotrodmarcus

   
  Take it back to them and get them to fix it properly

  Walter, the time zone traveller

• Error code 45090 indicating the invalid product key when reinstalling Windows XP.

  Original title: Windows XP Activation.

  I reinstall Windows XP on my computer. I used exactly the same media that came with the computer. But when, Activation by internet, I got the error message 45090 indicating invalid product key. I have check the product key and enter it again, but the problem still persists.

  I tried via the phone (number 1-88) by entering the long number (Installation id) and it tells me that it is a number of invalid product or something like that.

  Help!

  Hi uagtecos,

  You can follow this link completely & check if the problem persists.

  You receive an error message after you enter the product key when you try to install Windows XP

  Hope the helps of information.

  Please post back and we do know.

• 5.1 CS product code is invalid

  I bought CS5.1 a few years back, the student/teacher edition. I recently bought a new mac, and I want to install it on my new computer.

  For some reason when I go to www.adobe.com/go/edu-validate to validate my product code, it says that it is not valid. When I tried to call Adobe to

  support, telephone support is not available for the creative suite products. Help? Anyone? It's very frustrating.

  Contact Adobe technical support and inform then you need assistance with activation serial no installation:

  https://helpx.Adobe.com/contact.html?step=CCSN_membership-account-payment_account-settings

  Click on the button still need help and select the Chat option.

• He says I have an invalid product... key but it is worth a lot!

  He says I have an invalid product... key but it is worth a lot! I got it at HP, it was an update on my pc from them! Why did I get this? I type the right #!

  CrystalBall © SEZ...

  Windows 7 displays "Windows is not genuine" with the code 0x80070005 error
  http://support.Microsoft.com/kb/2008385/en-us

  Windows Update has nothing to with the upgrade of Windows. Please post future questions about the upgrade in this forum: http://social.answers.microsoft.com/Forums/en-US/w7install/threads
  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• When reinstalling invalid product key

  I'm trying to reinstall my copy of Windows XP Professional OEM, without material change. Invalid product key!

  Help!

  Do not confuse letter B with the number 8, letter O with a Q

  Check the side of your PC case or at the bottom of the laptop for the
  Key OEM code. If there is a sticker with the code, it will probably not
  corresponds to what is displayed by the utilities mentioned above as OEM such as
  Dell use an internal key code when they build your PC.

  The key on the sticker code should be used with your Windows CD
  (who came if everything goes well with your PC) If you need to reinstall Windows.

  J W Stuart: http://www.pagestart.com

• ' Error of invalid product ID - with the product ID invalid

  I need to fix my Windows XP installation. I used a Windows XP from my subscription "ActionPack" installation disc to repair an installation on a Dell Latitude. When you fill out the repair facility, he asked me for the code (25 characters) Windows XP. I walked into one on the back of the computer on three different times but keep error "Invalid Product ID" they receive in return. Don't know what to do next. I know that the product id is correct - and I know that I have a valid CD.

  Please try using theWindows product key update tool for Windows XP.

  Carey Frisch

• Activation key invalid product after reformat

  Like many, I have a "invalid product key" activation issues. Reformatted the hard drive and we tried everything in the present and google without success (including the activation of the phone). So I turn to you, my unknown Savior for orientation. The product activation key is on the side of the computer. MG Diagnostics below. I hope thanks in advance.
  
  Diagnostic report (1.9.0027.0):
  -----------------------------------------
  Validation of Windows data-->
  Validation status: invalid license
  Validation code: 50
  Validation caching Code online: n/a, hr = 0xc004f012
  Windows product key: *-* - F4GJK - KG77H-B9HD2
  The Windows Product Key hash: iJAth4TbScMi8HdcPurlASXdEkw =
  Windows product ID: 89578-OEM-7332157-00204
  Windows product ID type: 2
  Windows license Type: OEM SLP
  The Windows OS version: 6.0.6000.2.00010300.0.0.003
  ID: {EE65FCCE-8F41-4286-AAC4-AD8E24414CC9} (3)
  Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Product name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6000.vista_gdr.100218 - 0019
  TTS error:
  Validation of diagnosis:
  Resolution state: n/a
  Given Vista WgaER-->
  ThreatID (s): n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  Windows XP Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  File: No.
  Version: N/a, hr = 0 x 80070002
  WgaTray.exe signed by: n/a, hr = 0 x 80070002
  WgaLogon.dll signed by: n/a, hr = 0 x 80070002
  OGA Notifications data-->
  Cached result: n/a, hr = 0 x 80070002
  Version: N/a, hr = 0 x 80070002
  OGAExec.exe signed by: n/a, hr = 0 x 80070002
  OGAAddin.dll signed by: n/a, hr = 0 x 80070002
  OGA data-->
  Office status: 102
  Microsoft Office Home and Student 2007-100 authentic
  OGA Version: N/a, 0 x 80070002
  Signed by: n/a, hr = 0 x 80070002
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
  Data browser-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default browser: C:\Program may Explorer\iexplore.exe
  Download signed ActiveX controls: fast
  Download unsigned ActiveX controls: disabled
  Run ActiveX controls and plug-ins: allowed
  Initialize and script ActiveX controls not marked as safe: disabled
  Allow the Internet Explorer Webbrowser control scripts: disabled
  Active scripting: allowed
  Recognized ActiveX controls safe for scripting: allowed
  Analysis of file data-->
  Other data-->
  Office details: {EE65FCCE-8F41-4286-AAC4-AD8E24414CC9}1.9.0027.06.0.6000.2.00010300.0.0.003x 32*-*-*-*-B9HD289578-OEM-7332157-002042S-1-5-21-2506765375-3806753762-3221543078Dell Computer CorporationDimension 4600 Dell Computer CorporationA0420030919000000.000000 + 000DD323507018400D204090409Time(GMT-05:00) Standard is03102100Microsoft Office home and Student 20071219  
  Content Spsys.log: 0 x 80070002
  License data-->
  The software licensing service version: 6.0.6000.16509
  Name: Windows Vista, HomePremium edition
  Description: operating system Windows - Vista, channel OEM_SLP
  
  Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
  ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 89578-00146-321-500204-02-1033-6000.0000-3322010
  Installation ID: 008435507480126490997743256336888143509172106124898674
  Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
  Machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
  Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
  Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
  Partial product key: B9HD2
  License status: unlicensed
  Windows Activation Technologies-->
  N/A
  --> HWID data
  Current Hash HWID: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJrJCWrzoVrn + XeLH/vZw5fL0gv/Sd6xWTAGWxQ is
  Activation 1.0 data OEM-->
  N/A
  Activation 2.0 data OEM-->
  BIOS valid for OA 2.0: Yes, but no SLIC table
  Windows marker version: N/A
  OEMID and OEMTableID consistent: n/a
  BIOS information:
  ACPI Table name OEMID value OEMTableID value
  APIC DELL 4600
  FACP DELL 4600
  STARTING DELL 4600
  SSDT DELL st_ex

  Windows license type: OEM SLP

  
  

  Product name: Windows Home Premium Vista (TM)

  3221543078Dell Computer CorporationDimension 4600

  Major minor '2' = SMBIOSVersion = "3" / >20030919000000.000000 + 000

  Hour (GMT - 05:00BIOS valid for OA 2.0: Yes, but no table SLIC )

  Your Dell computer is too old (bios of 2003) were shipped originally with Vista Home Premium.  It's the bios does not even recognize that Vista even existed when it was written (no SLIC table).  I venture a guess that the sticker of the product key on the box of your desktop for Windows XP Edition family (as normally shipped with this computer.)  Vista was not yet released for manufacturers of computers until the end of 2006.

  Now your choice.  Buy a license retail for Vista or Windows 7 (if you can find the drivers for your computer 2003) or get the original installation discs and reinstall Windows which shows on the license on the case sticker.

• Activation error: "Invalid product key".

  invalid product key message

  If you mean that you can not activate automatically, try to do it manually:

  To activate manually, go to start, search, and type in slui 4 enter.  Enter your country and press Next.  You will be on a screen with a phone number and a bunch of codes below.  Dial the number and browse automatic guests until you get to a human being.  Have your handy product code because it will be asked.  Explain the situation, but it's the same PC and only installed on this PC.  They should give you a code to enter on this screen to activate Vista.

  I hope this helps.

  Good luck! Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Invalid product key Windows 8.1

  I have a XPS 15 running 8.1 with 1 TB HARD drive and 32 GB mSATA widows.  I want to upgrade the mSATA to a Samsung 500 GB and use it for software and HARD drive for storage.  The OS is on the 32 GB mSATA, so when I install the new mSATA I need to reinstall the operating system.  I went on the Microsoft Web site to download one. ISO Windows 8.1 but he tells me that my Windows 8.1 product code is invalid!  I got the product code of the registry using RW-everything what there is no sticker on the outside (or inside) the computer.  Clues?

  Peter_Beard

  I have a XPS 15 running 8.1 with 1 TB HARD drive and 32 GB mSATA widows.  I want to upgrade the mSATA to a Samsung 500 GB and use it for software and HARD drive for storage.  The OS is on the 32 GB mSATA, so when I install the new mSATA I need to reinstall the operating system.  I went on the Microsoft Web site to download one. ISO Windows 8.1 but he tells me that my Windows 8.1 product code is invalid!  I got the product code of the registry using RW-everything what there is no sticker on the outside (or inside) the computer.  Clues?

  One of the things that strongly upset us. Microsoft do not allow downloading of Windows 8/8.1 OEM license.

  You must call Dell to buy a DVD of reinstalling Windows 8.1 technical and Support clean install after changing the SATA operation (the 32 GB SSD should be a cache drive).

• I tried to mount on the desktop of windows image but I was asked to put a product code which I did not

  I tried to go on the email to try to get the product code, but it wouldn't let me

  Hi TerraLease,

  (a) if it works well before? What were the changes to the system between the time where everything has worked, and when you noticed the problem?

  You might want to know

   

  How to identify, locate, and replace a product key

  http://support.Microsoft.com/kb/811224

  How to get a new product key for a Microsoft Office product

  http://support.Microsoft.com/kb/823570

  You receive an "invalid product key" error message when you start an Office program after you install a suite Office

  http://support.Microsoft.com/kb/836178

  If you have any questions, please visit the link below to find a community that will provide the support you want. Be sure to specify the desktop version, error message, and the recent changes on the computer.

  http://www.Microsoft.com/Office/Community/en-us/FlyoutOverview.mspx

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.