IPCC with other managers to call seller

Can anyone provide information on the covering of the IPCC with the other providers (legacy) CallManager? Is there a list of suppliers that the IPCC is compatible with? What components are required for the integration/interfaces?

IPCC is also purely based IP... IPCC can run on phones without IP (RJ45 ports)? How? -purely novice I know...

The suite is called the IPCC when it integrates with Cisco CallManager, otherwise it is ICM. ICM's former product Geotel, which was acquired by Cisco in the end of the 1990s, it has been around for awhile and it integrates with many such as Nortel Symposium, Nortel Meridian, Concerto CLSA formerly spectrum Rockwell, Aspect, Avaya Defnity, Alcatel, Ericson, Siemens etc.

In order to integrate these sellers next to the CIM server you PG (periphial offer) for this provider.

Order this doc:

http://www.Cisco.com/application/PDF/en/us/guest/products/ps1001/c1225/ccmigration_09186a008041ef29.PDF

and this link for the integration docs:

http://www.Cisco.com/en/us/products/SW/custcosw/ps1001/prod_technical_reference_list.html

Chris

Tags: Cisco Support

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