IPhone 5 loading the battery/troubleshooting

Hi there Apple community, I'm looking for some advice.

I have an original model of the iphone 5 A1429 recently upgraded to ios 9.1.  I've updated because I kept receives a dialog box "this device is not recognized or supported", even when there is nothing plugged.  This meant that it would stop my camera to load, so drain my battery and disrupt my routine care.  I tried all the usual trouble shooting solutions, that is, cleaned the connector of lightning of lint, checked for cowards and then put pins to upgrade to ios 9.1.  I always dialog box "unrecognized device" all the time, but it does not seem to affect perception.

I ran like that for about a month now, but this week my phone would not last without being trendy.  I decided to update to ios 9.2 to see if this can help, once the phone rebooted he wore the Red of the battery and the receiver charge icon but does not turn, and now it is completely dead.  I am sure that this related material, so my question is; can anyone think of a way to diagnose reliably if the problem is in the battery or the connector of the lightning.  I managed to read data from the phone and synced with my macbook before update and I saw the icon to load on the phone.  The battery must be older than two years so is probably on its way out anyway, but the thing that bothers me is I get nothing when the connection to the electric network.  Wouldn't I see at least receive some sort of charge?  Alternatively, once a battery dies he will not receive a charge, even when it is connected to the power grid?  I look forward to the advice or suggestions of the apple community hive mind has for me... and... Date of birth

Thank you very much

Dan

Have you checked if your iPhone 5 is eligible for the battery replacement program?

iPhone 5 battery replacement program

In all cases, get the phone checked by Apple or an Apple authorized Service provider near your place. That would be the fastest way to get your phone to life again.

Find an Apple authorized service provider

Apple iPhone - contact Support - support

Tags: iPhone

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