iPhone 6 pictures come out completely black with flash on

Why my pictures come out completely black when you use flash? Even if I take a picture where there is light with the flash they come out completely dark. The phone that I'm having a problem is iPhone 6 and iOS is updated. What is apps that are the cause of the problem? Or is it a hardware fault? Ive tried resetting the phone, uninstallation of third-party applications and made sure it wasn't the phone case causing the images to emerge from the darkness.


To ensure that this isn't related software, set it back to the factory, using iTuns on your computer settings, as explained in this article:

Use iTunes to restore your device to factory settings - Support Apple iOS

Configure manually the personal data, do not use the last backup or install 3rd party applications. Then test the camera without any or the protective film attached.

If photos are still hurt, it's hardware related and the phone must be repaired by Apple.

Find an Apple authorized service provider

Apple iPhone - contact Support - support

Tags: iPhone

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