IQ506 touch screen is black

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• HP Photosmart 7515: Touch screen went black

  Printer works very well at the outbreak of the computer,

  but the touch screen went black, permanently.

  No matter how much I press, it stays black.

  I disconnected and reconnected.

  Downloaded a new driver that allows me to trigger the scan of the computer,

  but I can't fax.

  Is this a driver problem, a hardware problem...?  Don't know which firmware is.

  Hi @lenny15,

  Thank you for visiting the Forums from the HP Support! I understand the touch screen on your HP Photosmart 7515 is completely black, you are able to print from the computer, but can not access the front control panel.

  I would like that perform you a Hard Reset on the PS 7515:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  If after the hard reset, you are still not able to access the Control Panel, I suggest that call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

• IdeaPad S500 Touch - screen goes black after driver update

  I have a Lenovo IdeaPad S500 Touch. It is running the latest update of Windows 8.1. He proposed an update of the video driver from Lenovo. After downloading and installing the update, the screen went black. When the computer reboots, the Lenovo logo appears on the screen, and it goes black again. No matter what I try, that's all.

  Does anyone have a suggestion?

  Thank you

  James

  Hi Scoutmaster316,

  Welcome to the Community Forums of Lenovo!

  You will need to restart the system in safe mode.

  There is the only option to boot your situation is down to the system startup

  When you turn on the system, Lenovo Logo appears then black screen maybe wait a minute hold it the power button down until the accident it you must reapeat this 4-5 times until it starts to a page like this

  

  Once you have got to follow these choices that

  Troubleshooting / Advanced Option / start parameters

  Then you should rerach options with, select Safe mode which.

  If the driver is the problem, you should be able to start here,

  Open the Device Manager and rollback video driver

  Concerning

  Solid Cruver

• TouchSmart IQ506 touch screen problem

  Our company has recently obtained a TouchSmart IQ506 with Windows Vista 64 bit and everything works fine. We did a cool, been reformatting in the network and ran all the updates and others. As you may, or may not, know, the IQ506 isn't a VGA port to install a second monitor or to connect to a projector, so that to use the TouchSmart mirroring an image to the projector, we bought 2.0 of StarTech USB to VGA Display Adapter. I installed the drivers and got work and mirroring the image properly, however, now I'm having a problem with the touch screen.

  The touch screen responds when I touch it, but that the pointer is emptied all the way to the right. Mouse follows my pen up and down with me, but it does not come to the left. It's as if the screen is only read the coordinates there where I touch, and coordinates x are blocked all the way to the right.

  The touchscreen was working perfectly fine until I installed the graphics card driver and software for the VGA display adapter to work. The keyboard and the mouse works fine, everything is perfect except for this touch screen problem. I'm 99% sure it's a software problem, and I wanted to know if there is a known issue, or if anyone else has had this kind of problem. I guess this is the software for the VGA graphics card and I was wondering if this is the case, what I can do for the TouchSmart can support a second screen bypassing screen touch, or any other, problems of alternatives.

  Sorry in advance if there is already a topic on this issue, I went thorugh the forums and can't find anything about it.

  RasterBlaster thanks for your comment.

  I wanted to try something before your steps and I seemed to have solved the problem.

  The problem is that the nvidia card driver was not cooperating with startech to the VGA graphic card driver. I uninstalled the nvidia card driver and all this work and am now able to see on both screens.

  I know I'm going to miss some qualities of video, but from now on, everything works and I think it's what is best. I will try to reinstall the graphics driver, but right now, the problem is resolved. Thank you.

• Camileo P100 screen is black, but the noise from the unit

  Hi all
  I just bought a Camileo P100 and fully charged.

  Although it seems to work when you take a picture the camera 'clicks', the video recording the LED flashes, the touch screen is black and I don't see anything.

  When you touch the screen, it doesn't seem to be working (there are noises from the unit when I touch the screen), but the screen is black.

  Can anyone help?

  Thank you
  Mark

  Hello

  Try, press and hold the button On / Off a few seconds.
  Also check if the opening of the camcorder is open

  But it looks a bit like a hardware problem.

• Re: Black touch screen failed 2

  CHANGE NOTE: This message was moved to the top of the thread in order to help us to make an ascent. For all future post and comments please continue posting in this thread.

  I'm having same problem with black 10 2 that I just got. The touch screen stops responding, but a reset of the driver it will back 100% of the time. Unfortunately I can easily stop responding again by wailing on the keyboard of the OS or a game. This seems to be a software problem (likely firmware or BIOS) but I return the product and get a new one to try to rule out hardware problems. Also, I am pleased to also about as costly as possible for Lenovo catastrophic quality control. If all goes well, there will be the drivers or firmaware posted soon to update this but in the meantime, I hope that they like shipping of all new material, free of charge, to infinity.

  CHANGE NOTE: This message was moved to the top of the thread in order to help us to make an ascent. For all future post and comments please continue posting in this thread.

  
  

• 3 1030 black - no touch screen after winning 10 Clean only install

  Hello

  After updating my 3 black Win 8.1 to win 10, I did a clean install to win 10 birthday updated using the tool of media.

  Now, the touch screen no longer works. Everything looks fine in Device Manager, but some devices are past next (screen tactile and audio).

  I guess there's a few missing drivers, but how do I know exactly which ones that the device is still not listed under Device Manager?

  Thanks in advance for your help. The Tablet is still under warranty.

  Best

  Christoph

  Download all the drivers for
  http://support.lenovo.com/ch/fr/products/Tablets/Miix-Series/Miix-3-1030-Tablet-Lenovo?tabName=Downl... and software | Drivers and software
  before you begin. Install the Baytray driver immediately after that the installation of Win 10 and everything works fine.
  :-)

• Black iPod touch screen, won't charge

  Hey guys,.

  So last night my iPod (5th generation) has been in charge. I pressed the home button to turn on the screen and the screen remains black, I pressed the power button as well as anything does not. I tried to do a hard reboot (hold power and the button "home" for more than 30 seconds) and the screen remains black. Now, it's hot when I try to load it. Help please.

  Have you tried to restore through iTunes? Sometimes, it's what suits him. If this job down, I think you should talk to a representative from Apple online or a Genius Bar appointment at the Apple Store.

• How can I save by iPad 3 when the screen is black and nothing appears?

  How can I save my iPad in ITunes or iCloud 3 when the screen is black and nothing appears?

  Is the empty screen, because just the screen is broken, or is the iPad just dead? Have you tried a soft-reset/reboot it?

  At least you can see what you touch on the screen of the iPad, you cannot force a backup to iCloud.

  If the iPad still works and is connected to wifi, a backup should automatically happen (if iCloud backups are enabled) if it is connected and the locked screen.

• iPhone 6plus iOS 9.3.5 since the last update my touch screen is freezing. Has yet to be decided. Connection to the computer did not help. I had to wait my battery died to restart. Once restarted I could use touchscreen but it now

  Aggravated with the update from my iPhone

  It is a list of the problems I have with my iPhone 6plus since updating to IOS 9.3.5.

  1. A single date after update my touch screen froze and I was unable to trouble or to use until the battery died and the phone has rebooted.
  2. Since this restart my touch screen hangs for 5 minutes at a time at least 5 times per hour.
  3. My screen goes completely black 20 seconds in the reading of an article. I have to refresh my browser at least 6 times by reading an article on the web.
  4. If I'm in iBook I can't read yet a page without the screen goes black. I hit the home back to iBook button try to keep reading where I left off the coast, but within 20-30 seconds it goes back to black.
  5. While I'm typing, even this message, I hit the button of the space and the words are charged or inserted which does not appear. I myself taking much time to type anything bc I have to go back and get rid of the words that the phone has decided to him only to change or insert.
  6. Improvements that never going to this last day f__d my phone. Difficulty what you did in the last updated bc I will eventually lead to an Apple Store and throw the phone home.

  What have I tried to fix it. Everything. For many in the list and you already know what the normal things are that the average person would be difficult it phone. I have no problems until I updated to iOS more recent so caused my problems of telephones you people. PLEASE FIX NOW

  Thank you

  Debbie

  I posted my severe issue with the iphone since the last update August 28, 2016 at 12:27 and watch to see when your system has declared that I posted my question that I call a problem so I guess you can add that to my problems too. OH nothing automatic record is

• MY PHONE SCREEN IS BLACK, PHONE WILL RING AND ICAN HEAR THROUGH THE MESSAGES BUT CAN NOT SEE ANYTHING AT ALL

  MY PHONE SCREEN IS BLACK, PHONE WILL RING AND ICAN HEAR THROUGH THE MESSAGES BUT CAN NOT SEE ANYTHING AT ALL

  Try this restart your iPhone, iPad or iPod touch - Apple Support

  If this does not work, it may be a hardware problem.

  Hope this helps, good luck to you.

• iPad 2 - iBook screen goes black

  I have an iPad 2 and use it a lot for reading books on iBook. iBook started to shut down the first time I open the app, but opens on the second try. Time to time (at least once per session), the screen turns black with white writing or not written at all. When he is not writing, I can not read this page and can find no way to stop the app change the color of the page. Also when I close the application, it does not save the bookmark, or my place in the book. I have to make a note where I am so I can go back to the page. This problem is only in the iBook app. The rest of my apps are great, including the Kindle App would appreciate some advice on what it's getting very annoying.

  Hello suepernz,

  Please ask for help here in the communities of Apple. I will be happy to offer you some things to try to get your application properly functioning iBooks on your iPad again 2. The first thing we want to do is make a backup of all your data in iTunes or iCloud. This link will help with that:

  How to back up your device using iCloud or iTunes

  Once we know that your data is safe, go ahead and restart the iPad. You need not to do the cover, just a normal reboot will suffice for this.

  Restart your iPad, iPhone or iPod touch.

  If problems continue, go ahead and try to reset the settings on your device. Go to settings > general > reset, and then click Reset all settings. That it does not reset some of your settings to factory default. It is not a complete elimination of the settings and will not affect your personal data. It deletes all of your preferences for the Wi - Fi (including passwords for each network), Bluetooth, do not disturb, Notifications, general, sounds, brightness & wallpaper and privacy.

  If you're still having problems, so we want to get a new version of the operating system, which will bring a new version of iBooks. To do this, you will need to erase your personal data and to define up to nine iPad using iTunes. This link will help you do this:

  Use iTunes on your Mac or PC to restore your iPhone, iPad or iPod to factory settings

  Once the iPad is set up as new, you will test to see if the iBook issues are pass without your personal data on the device. If this isn't the case, we know, it was with some data on the device or in the version of iOS, which will be in you backups. You can make the data manually using iCloud or iTunes, but not restored from the backup that you will bring the problem immediately in. These two items will help you synchronize your feedback:

  Sync your iPhone, iPad or iPod touch with iTunes on your computer through a USB port

  Media synchronization between your iPhone, iPad or iPod touch and iTunes on your Mac or PC

  See you soon.

• iPhone 6 screen goes black randomly. Hard reboot solves the problem temporarily

  Hi all

  My iPhone 6 screen goes black randomly (usually during sleep) and when it happens, the fact response to touch or no sound. I know that the phone is on because I can always call another phone and it sounds on the line, but as I said the iPhone does not ring. Hard reboot (press home + power button for a while) will not solve the problem immediately after the restart, but after some time (hours or days), it goes black again and I have to do the same thing.

  No idea why this is happening? Is it a software or a hardware problem?  I'm really curious to know how to restart the phone resolves the problem.

  I am not able to take it to the bar of the kind of these days because of my busy schedule. I wonder what they need to replace when I take it to the store.

  Please, share your ideas.

  Thank you

  Sounds like a problem of software for me, especially because it forces is a troubleshooting step software, and you say that solved the problem (of least temporarily).

  However, I still think that the Genius Bar would be a good idea. They have access to diagnoses that are not accessible by the user, who can easily identify which applications or processes are causing the problem. I think that they can also do this by phone, but I rarely call support so I am not sure.

• my 6 more seems to work but the screen is black

  My screen is black and cannot answer incoming calls or outgoing call unless it uses bluetooth to make or receive calls

  Press the sleep/wake and home buttons and keep them for at least 10 seconds.

  If this is not enough, take a look at these articles Support from Apple:

  If your iPhone, iPad or iPod touch does not respond or does not turn on - Apple Support

  Use iTunes to restore the iPhone, iPad or iPod to factory settings - Apple Support.

  As a final step, try recovery mode. Turn off your unit, then plug it to your computer with the hold home button. Hold down Home button until you see the logo on the screen of your iPhone iTunes. After that on your computer, you should see the iTunes window saying that your iPhone needs to be restored to factory settings. Click Restore.

  More info here:https://support.apple.com/en-us/HT201263

  If these steps do not work, contact Apple and ask for help.

  https://www.Apple.com/support/iPhone/contact/

• U430 Touch - screen dead?

  Hello

  My U430 screen recently stopped working, and I would like some advice on what to do to fix it. The laptop runs fine otherwise, only the monitor does not work.

  Here's what I've tried so far and what I discovered:

  • Turning on the laptop on a new - no change
  • Connection to the laptop to another monitor via HDMI - the laptop is fully functional, and the computer does not recognize the dead, only the other monitor screen

  I also noticed when I opened my laptop before cracking noises, and hinge seems to be compensated. This leads me to believe that the cable connecting the screen to the laptop got captured or cut through the hinge - especially with the rest of the laptop work properly. Is there a fix I can do manually, or I have to send the laptop at home?

  EDIT: What happened today (13 February) during normal use of the laptop (sitting on a desk) after 5-10 minutes of normal use. The screen went black without any warning and it was the first indication of any problems with the screen - it had worked perfectly up to this point.

  Lenovo has concluded an investigation into reports of mounting hinge laptop U430 Touch and U530 Touch chess. If the laptop has not been deleted or otherwise damaged and is under warranty, please contact Lenovo's Service for support.

  Thank you