a key error recovery (ideapad Z560 (0914))

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• Failed to perform recovery of factory setting - error 0x8007045D Code / product key error - "ERROR!" We encountered a problem with the request for approval.

  Original title: product key error

  Hi all...

  I have ' tried to download the disc Image of Windows 7 (ISO file), but when I insert my product key, the system cannot check it.
  I use the laptop Sony Vaio VPC EG35EG with preinstalled Windows 7 Home Basic 64 bit inside.
  Now, after that there is error (I cannot yet perform plant pose recovery; always finished with error 0x8007045D Code), I need to install clean my laptop with the USB or DVD Installer key. But then, when I try to download it, my product key (I found it on the sticker at the bottom of the laptop) are not validated by microsoft. It is said:

  "ERROR!" We encountered a problem with the request for approval.

  What should I do now? Y does it can someone help me?
  Thank you.

  Consider the following text:

  How to: What are my options for Windows 7 reinstall media?

  Make sure you scroll down and read the section:

  What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

  also check:

  https://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

• Windows error recovery. Windows could not start... _

  My Dell laptop I have from 10th July indicates the following:

  Windows error recovery

  Windows could not start.  A recent hardware or software change might be the cause.

  If windows files have been damaged or misconfigured, Startup Repair can help diagnose and fix the problem.  If the power was interrupted during startup, chose to start windows normall7

  Start the reboot system (recommended)

  Start Windows normally

  The two options to return to the same screen.

  I tried the menu under the F keys, but all options listed do not seem to do anything.  I talked to Dell who ran a diagnostic test on the portable equipment and everything was ok.  They wanted then £70 the issue above which I am unhappy that have not had the laptop for a year yet!

  I would be very grateful if you could help!

  Thank you

  Mark

  Hello mtb123,

  1. have you tried the steps suggested by Srinivas R in the previous post to make a startup on your computer repair using the Windows installation disc?

  2. you remember what changes you made to the computer before you start this error?

  I suggest that you access the system recovery options using a Windows Vista installation disc and do a startup repair and if this fails, you can do a restore of the system from the Windows recovery environment.

  You can see the previous post of Srinivas R to verify the information on the system restore.

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

• computer keeps coming back to Windows Error Recovery

  Original title: my computer will not exceed Windows Error Recovery, it just goes back to the same page

  I have a Dell Inspiron 531, Windows Vista, it was closed and when it is restarted it went to Windows error recovery. If I select start windows normally or start the repair, it cancels the same screen.

  Hello

  1st thing to try is a restoration of the system in safe mode

  http://www.windowsvistauserguide.com/system_restore.htm

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If that does not read this information

  the link below is how to download and get a vista disk startup repair, which you can start from the

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  Here's how to use startup repair system restore command prompt, etc. to bleepingcomputers link below

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start

  It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu

  Change boot order it do dvd drive 1st in the boot order

  http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/

• get windows error recovery

  Hello

  RE inspiron 1525. I get a Windows error recovery I give myself 2 launch repair options or start normally, both take back you to the same pageWindows on error. I've rebooted using f8 to advance options and tried safe mode, without failure, computer repair, last good configuration mode networking any return readers Windows Error Recovery. I'm really lost here. Much info on disc and no backup and I know always back up your files, but we are here. is it possible to restore from last point by using the instillation cd?

  Please notify

  Don

  Hi Cyborg4848,
   
  I recommend you to restore system using a Windows vista DVD.
   
  Here's how:
   
  To open the System Recovery Options menu using a system repair disc or a Windows vista installation disc
  
  If your system is damaged and cannot access the menu system on your computer Recovery Options, you can access it by using Windows vista installation or a repair system created disc drive previously.
   
  To use this method, you need to restart (boot) your computer using the disk.
   
  a. Insert the disc.
  b. restart your computer using the power button on the computer.
  c. If prompted, press any key to start Windows from the installation disc.
  d. If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer.
  f. choose your language settings, and then click Next.
  g. If you use the Windows installation disc, click on repair your computer.
  h. Select the Windows installation you want to repair, and then click Next.
  i. in the System Recovery Options menu, click a tool to open, and then choose the system restore and check.
   
  Reference:
   
  What are the system recovery options in Windows Vista?
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-are-the-system-recovery-options-in-Windows-Vista 

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• Windows starts in Windows error recovery

  original title: problems of windows vista home Premium

  I have a laptop HP Pavilion Entertainment PC and when I tried to start it wont boot, it doesn't try and goes to windows error recovery, after 16 seconds, it will go to the windows Boot Manager, I can't find my repair disk to try to fix it and I don't know what to do, except take a shop I have contracts and pictures of my children and grandchildren on here, I don't want to lose, can I do to get it back without losing information?

  Mark

  Follow these steps to try to solve your problems of boot.

   

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

   

  If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

  Download the ISO on the link provided and make a record of repair time it starts.

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

  When you have changed that, insert the Bootable disk you did in the drive and reboot.

  http://www.bleepingcomputer.com/tutorials/tutorial148.html

  Link above shows what the process looks like and a manual, it load the repair options.

  NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

  Read all the info on the website on how to create and use:

  http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

  ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

  It's a very good Vista startup repair disk.

  You can do a system restart tool, system, etc it restore.

  It is NOT a disc of resettlement.

  And the 32-bit is what normally comes on a computer, unless 64-bit.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Data recovery:

  1. slave of your hard drive in another computer and read/save your data out there.

  2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

  3 Alternatively, use Knoppix Live CD to recover data:

  http://www.Knopper.NET/Knoppix/index-en.html

  Download/save the file Knoppix Live CD ISO above.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://isorecorder.alexfeinman.com/isorecorder.htm

  Download the Vista software from the link above.

  After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

  Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

  Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1^st in the boot order.

  Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

  When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

  Click on the icons of hard drive to open and to understand which drive is which.

  Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

  Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

  There is no Vista free download legal available.

  Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

  Normally, they do this for a cost of $ small.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

  See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

  Normally, you have to press F10 or F11 at startup to start the recovery process...

  Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

  They will tell you how to do this.

  Every computer manufacturer has their own way of making recovery disk/s.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  Or borrow a good Microsoft Vista DVD (not Dell, HP, Acer, recovery disk/s etc).
  A good Vista DVD contains all versions of Vista.
  The product key determines which version of Vista is installed.

  There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

  If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

  At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

  Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

  http://support.Microsoft.com/default.aspx/KB/918884

  MS advice on the conduct of clean install.

  http://www.theeldergeekvista.com/vista_clean_installation.htm

  A tutorial on the use of a clean install

  http://www.winsupersite.com/showcase/winvista_install_03.asp

  Super Guide Windows Vista Installation

  After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

  Save all data, because it will be lost during a clean installation.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/default.aspx/KB/326246

  'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

  See you soon.

  Mick Murphy - Microsoft partner

• Windows error recovery is completely locked (Vista)

  Earlier today, I wanted to install Windows 7 next to Vista so I decided to partition my system. I used the free version of the Paragon partition system. However, he seemed to be taking muuuuch longer that it should have - on the scale of 3 hours and increasing every second. So, I decided to cancel the partition which caused my whole damaged hard disk. Now, whenever I start, I am taken to the Windows error recovery however, and I can't do ANYTHING. I can't move the arrow keys to try to use an old restore point, and I'm just helpless to see the tick of limitation in time down while trying to boot Windows causing just a reboot loop and go to the same screen.

  I can't get into the BIOS and I can't have mode secured by conventional means. I downloaded a file of recovery and I burned it to a dvd. http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/ I do not know if it will work, but since I can't get into the BIOS I can't put my CD/DVD drive as the first when starting up.

  It seems fitting that I have no options here. In addition, I don't have the installation disc more.

  If you can not get into Bios to change the boot order, an installation disc will not help, will it?

  Contact your computer manufacturer and ask if you have a recovery Partition.

  It normally takes F10 or F11 to launch it to the market.

  And try Paragon support because your use of it seems to be what started the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• "Windows Error Recovery" displays at startup

  original title: when I turn on my computer I get a black screen that says "Windows Error Recovery".

  He then said: "cannot start Windows. A recent hardware or software change might be the cause. "To solve the problem:

  It said to put in my Windows installation disc and restart and then use the "repair your computer".

  I put the disc and start again, so the same screen came. Then I hit OK to start Windows normally and a screen that says "Windows Boot Manager: could not start Windows."

  I keep hitting good for all options and keeps it running across 3 screens. Does anyone know what I need to do?

  How to start windows from a cd or dvd

  If the page install Windows does not appear and you are not asked to press a key to start (or "boot") from CD or DVD, you may have to specify that your computer use its CD or DVD drive as the boot device. This means that you must set the CD or DVD drive as the first startup device in the basic input/output system (BIOS). Here's how:

  1. Turn on your computer, insert the Windows installation disc, and then restart your computer.

  2. Newer computers usually display a startup (or boot) menu. In the start menu, select "Configuration of the BIOS," or "BIOS settings," or something similar.

     Note:

     • Procedures for this vary depending on the manufacturer. Check the documentation that came with your computer or visit the website of the manufacturer of the computer. Each computer has its own options of starting (or starting) and access to the configuration of the BIOS. If your computer lacks a start menu, look for a message that says "Configuration of the BIOS", "Settings of the BIOS", or something similar, and then press the appropriate key when prompted to display the BIOS Setup screen.

  3. The BIOS Setup screen. On the BIOS Setup screen, select the option called "Boot order" or something similar.

  4. Select your CD or DVD drive as the first boot device.

  Restart your computer, and then start Windows from the installation or the DVD CD

  Startup Repair
  

  If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disk, the option to repair your computer will not appear.

  If you have a Windows Vista installation disc:

  1. Insert the installation disc.

  2. Restart your computer.

     Click the button start , click the arrow next to the button lock and then clickRestart.

  3. If you are prompted, press any key to start Windows from the installation disc.

  4. Choose your language settings, and then click Next.

  5. Click on repair your computer.

  6. Select the operating system you want to repair, and then click Next.

  7. In the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem, and if necessary, it may restart your computer, because it makes the repairs.

  If the Startup Repair tool is an option of recovering preinstalled on your computer:

  1. Remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the button start , click the arrow next to the button lock and then clickRestart.

• Do one of the following:

  • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  • If your computer has more than one operating system, use the arrow keys to select the operating system you want to repair, and then press and hold F8.

• In the Advanced Boot Options screen, use the arrow keys to highlightRepair your computer and press ENTER. (If repair your computer is not listed as an option, then your computer does not include startup as a preinstalled recovery option repair).

• Select a keyboard layout, and then click Next.

• Select a user name and password, and then click OK.

• In the System Recovery Options menu, click Startup Repair. Startup Repair can invite you to make choices as it tries to solve the problem and, if necessary, it may restart your computer, because it makes the repairs

If this post can help solve your problem, please click the 'Mark as answer"If you find it useful, mark it as useful by clicking the 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Laptop does not start upward, Windows error recovery

  Hello, my laptop has blocked start correctly.

  It all started when I was using the laptop as usual and the battery disconnected, I didn't notice right away until I removed the charger and the phone is dead, because then the laptop does not start with the dough connected and the charger,

  I use Windows 7 when I boot up I got to Windows error recovery that takes me so into the Startup Repair which is nothing, I tried system restore but it won't let me past picking of a restore point.

  I have I have the laptop currently in safe mode hoping that would allow me to restore the system, but it has not, please someone can he help because it is a work laptop and I need to use it this weekend

  Thank you, Josh

  Hello

  Thank you for visiting Microsoft Community.

  According to the description of the problem you are facing problems with your Windows 7 computer. The question might be if there is a file system corruption. Then I suggest you to perform auto repair. For the execution of the task, I suggest you to try the steps below and see if it helps.

  Method 1:

  When you use the recovery environment (Windows RE) to troubleshoot startup issues, first try the Startup Repair option in the System Recovery Options dialog box. If this does not resolve the problem, or if you have additional problems manually, use the Bootrec.exe tool.

  Because you cannot start the computer, you may need to create a bootable Windows installation media, and then do an auto repair.

  If you are using Windows 7 then the link provided below might help you to download and create installation media.

  Download Windows 7 Disk Images (ISO files)

  Method 2

  Try to rebuild the BCD by using the Bootrec.exe tool.

  To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

  1. Place the Windows 7 installation disc in the disc drive, and then start the computer.

  2. Press a key when you are prompted. Select a language, a time, a currency, a keyboard or an input method, and then click Next.

  3. Click repair your computer.

  4. Click the operating system you want to repair, and then click Next.

  5. In the System Recovery Options dialog box, click command prompt.

  6. Type Bootrec.exe, and then press ENTER.

  See the following link for more information:

  How to use the Bootrec.exe tool in the Windows recovery environment to troubleshoot and repair startup issues in Windows

  http://support.Microsoft.com/kb/927392

  Hope this information helps.

  Meet us with the State of the question.

  Sincerely,

  Ankit Rajput

• Firefox asks me a key to recovery. No other device has the account.

  I do not have my favorites, etc. on another device and I just installed a new operating system. I have my key to recovery. I am registered in sync but nothing happens when I click Synchronize now. How can I use my recovery key?

  29 Firefox have the recovery key option. Mozilla has opted for a combo simple email/password to get rid of this pesky recovery key.

  You need to upgrade your sync account to use the new server.

  • https://support.Mozilla.org/en-us/KB/how-to-update-to-the-new-Firefox-sync

• Satellite L45 recovery stops at 17% - ERROR: 10-FC12 - 045D - error recovery

  Well, the other day my L45 frozen, so I restarted it-to find that was missing a file of the operating system.

  So, I tried the system restore, and it ran until the end where he said he had a problem and closed.
  Then I tried the recovery disks. He ran everything from disc 1 to disc 2, began to restore, and then stopped at 17% restored.
  I tried the disks several times again and again, it stops at 17% and gives me "ERROR: 10-FC12 - 045D"-"error recovery".

  I looked everywhere for this error is specific to, but got no results.

  Really, I don't think you can find explanations for this mistake because Toshiba use software RECO for the installation of the OS. My experience says that, in this case, there are two possibilities: either is defective recovery CD/DVD or HARD drive do some problems.

  I recommend getting the facilities original Microsoft CD and try to install clean Windows if the facilities procedure finishes successfully. If maybe it is really defective HARD drive and after 17% there is a bad sector.

  Check it out. In any case I recommend you contact the service provider authorized in your country. They can say with certainty what the problem is here.

• Windows error recovery, "load failed with error 1009 (STHIVE #0).

  Hello world

  This problem occurred to me yesterday. When I started windows, there is here a dialog box saying "Windows Error Recovery" and below, is

  "Unable to start Windows. A recent hardware or software change might be the cause. "(I don't remember changing anything)

  "If windows files have been damaged or misconfigured, startup can help diagnose and fix the problem. If the power was interrupted during startup, choose Start Windows normally. »

  There are two options it saying

  -Launch Startup Repair tool

  -Start Windows normally

  When I clicked on start Windows normally, seems that Microsoft Corporation loading bar never ends

  When I clicked launch a startup repair... A box named "Startup Repair" appeared, saying "Startup Repair is checking your system for problems..." "But after that, it seems that nothing had changed. When I opened my laptop once again, he went to the dialog box saying "Windows Error Recovery" again.

  What should I do now?

  My laptop is "Compaq Presario V3500"

  Also, I see that this tread on Compaq.com http://support.hp.com/us-en/document/c01612373 is it safe to do? I ' ts ok for me to lose all my files just to repair this laptop...

• Equium P300-16 t - Windows error recovery screen

  It started with not to connect to the internet and to say that something did not launch. I looked on the forum and he said press F8 chose the first option (to fix your computer), I did.

  Then he took me to a with option 2 windows error recovery
  -Launch Startup Repair (when press screen becomes black for 1 second, then goes back to the same screen)
  -Start windown normally (when press turns the computer on and back on bringing me back to the same screen)

  Now when I turn it on charges it takes me to the windows error recovery screen. And no matter what I push on I always end there.

  Hope someone can be useful

  Hello

  Looks like something was wrong with the recovery process and now Windows may start t. Maybe something messed with the registry or a few important Windows files, so I think that the only option to get rid of it using the Toshiba recovery disc. It will wipe the entire HARD disk and restore the factory settings, normally it should work.

  Just so enter the Toshiba Recovery disk and follow the instructions on the screen. Windows will be reinstalled, and you get back to factory settings. :)

• Re: Satellite A500 - Windows error recovery

  I have a problem with my laptop

  When I restart my laptop, it tends to be stuck on this windows error recovery screen. It gives me two options
  (1) Lauch Startup Repair
  (2) start Windows normally

  Tried both, it turns off, reboots that it ends on the same screen over and over again. Tried to access it via safe mode, nothing helps. tried to fix it through windows disk 7, did not work. tried last good configuration, not good either.

  It's the screen that I always end up and it does not go further.
  http://I585.Photobucket.com/albums/ss297/fobssquad/P1010014.jpg

  Please can someone show me a few guidelines as to how can I do to fix this problem. I'm a freshman in College, I have no money to take it to a professional. That's why I try to fix it myself as I have urgent need.

  Thank you in advance.

  Hello

  Hmm, not easy, but in my opinion it s something wrong with properly installed Windows OS and HDD recovery doesn't work

  You have the Toshiba Recovery disk?
  If Yes, you can use it to restore the original settings windows. Just boot from that disk and follow the instructions on the screen, everything that s! :)

• Question - loop on Satellite L350-170 Windows error recovery

  Toshiba Satellite L350-170 - Intel Pentium Dual Core T3200 2.00 GHz, 2 GB, 250 GB, 17 "TFT, DVDSM, VHP

  My wife bought three weeks ago. Use of the lamp. Everything works fine, until a dialogue of "Startup Repair" appeared. Since then, the machine starts.

  Machine goes into "Windows Error Recovery" immediately after the Toshiba start screen and has the following options;
  (1) run the Startup Repair tool
  (2) start Windows normally

  Option 2 results in a blank screen and finally goes back to the screen "Windows Error Recovery".

  Option 1 has the reboot dialog box;

  "Your computer was unable to start.
  Startup Repair is checking your system for problems... »

  At this point, the Toshiba laptop enters an endless loop.

  So what I do now? There is no disc came with the laptop, so I can't reinstall the operating system. The dealer (Comet) is less useful and don't know no refund or Exchange for a defective product.

  Can someone please!

  Try this:

  Press F8 immediately after that the laptop has been turned on.
  Then choose the first option called fix my computer.
  Then a new window should open and there you can choose the option called Toshiba recovery.

  Please note then this procedure would start the Toshiba HDD recovery and the BONE to relocate again. This would be to format the whole HARD drive and set the OS to the factory settings.

  In my eyes, you can use this procedure for recovery of HARD drive, or you can try to reinstall the OS using the Toshiba recovery disc.
  Both lead to the same results

  Good bye