Is my PC infected with a program called "Your PC Protector".
It seems that my PC is infected by malicious software, and if so, I want to alert other people to the problem. I started to get a series of annoying popups on my computer tells me that the malware is detected, my PC was in danger, for example. These have increased in frequency until they became disruptive. Clicking on it opens a window in which an unknown part tries to sell you something called "Your PC Protector". Finally, when I started my computer I got a green screen warning that "your system is infected, system has been shut down due to a serious malfunction. I guess that no real company would do that. Is this a phishing program?
Again, the supposed software is "Your PC Protector", it is allegedly produced by a company called ADC, Ltd. Files that are apparently causing this activity have been downloaded on my computer February 7 and 8. When I look at them, they list no editor. Be wary.
Hello
Your PC Protector is a fake antivirus, a scam to force you to pay for it, while he has no advantage at all.
Remove your PC protector (uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-your-PC-protector
It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
the Windows when you can.
Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/
Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download it here.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)
Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en
Microsoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en
also install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->
Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.asp
Try the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
Rootkits, etc.) that has infected your computer despite all the security measures that you have taken (such as
the anti-virus software, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro
--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://OneCare.live.com/site/en-us/default.htm
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1
--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228
Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob - bicycle - Mark Twain said it is good.
Tags: Windows
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System has been infected with the cuaari.exe Virus. Impossible to delete.
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· What is the antivirus installed on the computer program?
· It is updated with the latest virus definitions?
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In January of this year my computer would freeze, or be very slow in its normal operation. This happened constantly. I tried to verify that my windows update check to be sure that I was getting my automatic updates. I was unable to connect to Windows update, no matter how many times I tried. This never happened before. So, I thought that my inability to connect to verify Microsoft Updates could be related to my computer running at a slow speed and / or gel constantly upward. When the computer froze, the only way to recover was to hit the kill switch and crash the computer. After the reboot, the computer could work normally for a period of minutes and resume again slow down and not to freeze completely upwards. For weeks, a Microsoft Tech person (Kevin) worked with me by e-mail and tried to fix my computer problems. Kevin exerted a lot of patience and accompanied me through a series of steps designed to understand what the problem was and fix it. At the time where we ran a Microsoft Scan (Scan, I believe was the name One) followed by an analysis "HijackThis". Kevin then read the results of analysis and recommended destruction of vast print of HijackThis. This has made some slight improvement to operations. As Kevin has attempted to provide additional assistance, I left for vacation. I came back, I did a scan of Microsoft Essential that determined that my computer is infected with a virus called "Trojan:DOS / Alureon.A.
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Run this Alureon is a rootkit . This can restore windowsupdate, once he removes the rootkit
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I play world of warcraft and use a program called ventrilo to talk with other players. the problem I have is my game sounds can be heard.
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Hey CassiusVa,
Welcome to the Microsoft Answers Forum!
Since when are you facing the issue?
Can I know the version of Ventrilo you use on your computer?
It may be that World of Warcraft focuses on your audio hardware. You can try to reduce the audio settings in WoW to see if this makes the use of Ventrilo better. It may also be a driver problem. I would check to make sure that you have the latest drivers for your audio device.
Use the following steps to ensure that the audio drivers are up to date.
1. connect to the Internet.
2. click on start and enter the Device Manager in the start search field.
3. click on the plus sign next to sound, video and game controllers.
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6 Windows checks a remote Web site to see if the update of the driver software is available.
* If an update is available, let Windows install the update.
* If an update is not available, proceed to the next step.
7. once the update is successfully installed, test the microphone.
Please follow the steps below and check if you still have questions echo.
Go into Ventrilo Setup and select mixer for the sound card, which will be the audio input (as determined by the "Input device" option) device. This will populate the Mux and line options. Normally it would take only a Mux. It is possible that you may have many options of the line. Go ahead and select "Microphone" or anything that is appropriate for the input line and then click OK.
This should solve the problem.
Please note that you select mixer, mux and line will allow the "Hardware Volume" slider This gives you the control hardware on the audio input signal and is the best way to control how strong you are. Setting the cursor to halfway better seems to work for most people, but it will be hardware and system load.
You can also browse the links for more information on ventrilo and try to contact them if the problem persists.
http://www.Ventrilo.com/FAQ.php
http://www.Ventrilo.com/about.php
http://www.Ventrilo.com/dlprod.php?id=1
Let us know how it works.
Kind regards
Technical support of Microsoft-yama.
Visit our Microsoft answers feedback Forum and let us know what you think. -
fsmgroup called sayinhg that my computer has been infected with spyware
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I am very concerned. Please can you help.
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Hello Rosieptrc
It's like a scam. Please see the threads below regarding scams and how to prevent them. Thank you.
http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx
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I think I got several phony calls claiming that my computer is infected with spyware.
I think I got several phony calls claiming that my computer is infected with spyware. They said that they were connected with Windows, so I asked if they were Microsoft and they said that no Microsoft would not call me. Wouldn't be a darn good Microsoft. The guy was Indian or Pakistani and wouldn't give me a company name, no matter how many times I asked.
They said they received reports from my computer it has been infected. The last call I let them go through their process to prove to myself that my computer has been infected. They told me to go to the event viewer, logs of windows, applications and said there will be errors and warnings there.
It was proof that he was infected and that they wanted to give me their approval to scan my computer so their 'Microsoft engineers' can solve the problem with Windows tools. At this point, after 20 minutes, I denied their access to the computer and hung up that it had no proof that I was worried. One of our friends had the same call on fixing Windows sound, she had an Apple Mac, I would have liked to see their difficulty its version of Windows.
I have 3 questions for this and they are: -.
1 can. anyone if your computer is infected using the event viewer?
2 can they tell if she is infected when the computer has a firewall and is also behind a router with a firewall?
3. I would be right in thinking that there is another form of the scam fake phone call?
1. If possible, get the errors or warnings in the event viewer is quite common, but say you have a virus just based on that, it's simply stupid.
2. they do what is called call cold. They call every phone # in the phone book and say "your computer is infected" even if you do not, Yes, it's a scam and yes they are stupid.
3. Yes. The only way they would be able to tell if your computer has a virus would be if they had access to it, and if they have BEEN with microsoft, which is not, it would be a breach of privacy.
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I warned the company that I don't have wist to buy and they sent me a link to download a removal program. When trying to download windows appears and explains that it is a site known for spyware malicious and dangerous and suggest that I reconsider downloadig.
the support address is * address email is removed from the privacy *.
and the program they want to download me is * removed harmful link *.
any suggestions would be greatly appreciated
Hello
See the following message to solve the problem of .exe if necessary once you are sure that the system is clean.
Try Mode safe mode with networking - repeatedly, press F8 that you start.
The best two methods allow scanners to run and/or AV.exe out of the way or removing.
1.
CTRL SHIFT ESC - task manager OR right click on the taskbar - task managerProcess tab - complete the process on AV. EXE and continue with the uninstall Guide.
If necessary use start - computer or Windows Explorer to navigate to
C:\Program Malwarebytes Anti - Malware\mbam.exe or where it is installed - if
necessary right click on the shortcut of Malwarebytes - Properties - tab - target line to see where it
is installed.Right-click on it and rename it to ZZMbam.COM (or something different than now), then
Double-click it and run it like this. You can rename it back later. Do the same with others
programs as needed. Use this method for other necessary - DO NOT ASSUMER one
program removes all or that there is no other malware.---------------------------------------------------
2.
Another method is to use them:Use Process Explorer to "Suspend" the process will not stop
Then use AutoRuns to delete the malicious program startup items.
Now use UnLocker to delete the files in the malware.
You may need to do a file at a time.
Process Explorer - free
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoRuns - free
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspxUnLocker - free (do not install the adaware Ebay)
http://www.Softpedia.com/get/system/system-miscellaneous/unlocker.shtmlAV.exe
==============================================
There are MANY varieties of these with many names, but all can be eliminated with the same methods:
Win 7 Antispyware 2010 XP Internet Security 2010 and Vista Antivirus 2010 is rogue antivirus.
scams to get you to pay for them while they have no advantage at all.How to remove all THE varieties of this malware - please read carefully the removal Instructions.
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-Vista-2010RENAME this as necessary to allow them to perform: (use a different name with the extension .COM instead of .exe)
It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the
in the regular when windows you can.Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
UnHackMe execution)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/Run the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can download
here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
How to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses,
Trojan horses, rootkits, etc.). that has infected your computer despite all security measures that you have
taken (such as the anti-virus software, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
http://OneCare.live.com/site/en-us/default.htm
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
Also do to the General corruption of cleaning and repair/replace damaged/missing system files.
Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Received a call from phone scam someone saying my computer is infected with the virus and malware
original title: support for pc rj
I recently received a call from someone called Mark of pc rj support and they said that my computer is infected with viruses and malware. Immediately, I hang up and called my computer technician who went to my place and said: my computer is absolutely perfect... This chap Mark said he also is an employee of Microsoft, which I highly doubt. He asked me to download something that my antivirus detected as virus...
I would like to ask microsoft to focus on this
Its fake. Ignore it. There are a lot of posts here, saying: it's a scam. And this has nothing to do with Microsoft. And MS (and everyone else) are aware of this
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Scan a check with a bank program called Z@pit with my Scanner wireless
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Hi law7315,
I went to https://www.golden1.com/flash/zapit/zapit_demo.html and saw their troubleshooting positions related to the analysis of errors and things to check.
Based on information on this site and the info you provided; (according to the web site), the issue is probably with the driver.
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As I am not familiar with the program, I can't say whether, but those who would be issues I would recommend that you ask them if USB works.
I hope this helps!
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"Error while interacting with the scanner: the selected scanner was not found." Called brother and my MFC 7360N works very well with other programs to scan - only problem with Adobe Acrobat Pro 11.
Please provide the exact point of the software & OS installed on your system. Also check if it is there any update available for the software after going through "help > check updates.
Follow this thread to reset the Acrobat preferences:- How to reset preference settings in format Acrobat.
You can check after connecting this scanner locally to the system if asked its connected on network & then look for the same thing.
Please refer to this article:- of the troubleshooting tips for scanning questions when using Acrobat
If the problem persists ask please check with another user account.
Kind regards
Christian
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