Is there a grace period on the new version of the items?

I bought the package of first elements/Photoshop elements 14 on Amazon two weeks ago.  I was expecting a new laptop to arrive, so I did not install until 9/28 (as stated in my profile on Adobe's Web site), and I've never used them again.  Adobe has announced version 15 six days later.  Large.

I opened a chat with Adobe support, and they basically made me saying that my only recourse would be to return the product to Amazon.  Amazon does not accept returns on ANY software.

If I'm screwed?  I actually purchased this package to prepare a class editing video in a continuous training centre for educational spring.  Students won't even be able to get the Version 14.  If I have to pay another $120 for 15, I think I'll just find another package to publishing to teach.

If you bought through Adobe, you can return up to 30 days for a free refund. They will probably upgrade you for free, just go to this web page.  Am I entitled to a free upgrade to the Adobe product?

Best regards, Terry

Tags: Photoshop

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