Is there a possible virus in my computer, specifically Windows?

On 16 February, I noticed a box pops up that says I had a Trojan horse - Bnk.win32.KeyLogger.gen.  After contacting AOL, I downloaded the McAfee antivirus program.  I did a full scan. Two Trojan horses has been quarantined immediately the program.  The next morning, I logged on and a pop-up cam box appears which says to choose one of my icons to open web sites. How to get rid of this box pops up and enter programs without associating them with an icon in so that they can open it now?  How can I get my computer to run as it did before without going through this pop up screen?

Hello

After the above if you have any specific problems of IE they could help.

IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

IE - Tools - Internet Options - Security tab - click on reset all default areas - apply / OK

Close and restart IE

not better?

IE - tools - manage Addons (for sure disable SSV2 if she's here, it is no longer necessary but Java
installs and it causes more questions - have you never update Java to go back in and turn it off again.) Search
other possible problems.

Windows Defender - tools - software explore - look for problems with programs that do not look right.
Allowed are usually OK and "unauthorized" are not always bad. If in doubt about a program, ask
topic here.

Could be a free - BHOremover - BHO - standalone program, needs no installation, download and run.
not all are bad, but some can cause your question (toolbars are BHO).
http://securityxploded.com/bhoremover.php

Startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

Also get Malwarebytes - free - use as scanner only.

http://www.Malwarebytes.org/

--------------------------------

Try these to erase corruption and missing/damaged file system repair or replacement.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

I hope this helps.
Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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    ===============================================================

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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

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    SuperAntiSpyware Portable Scanner - free
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    Microsoft Malicious - 32-bit removal tool
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    Microsoft Malicious removal tool - 64 bit
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    http://www.prevx.com/   <-->
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    Choice of PCmag editor - Prevx-
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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    There may be necessary sanitation - which some depends on your version of Windows.
    RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
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    Answers - Windows Forums
    http://answers.Microsoft.com/en-us/Windows

    Also, be sure to provide all the information we need to help us to help you:

    How to ask a question
    http://support.Microsoft.com/kb/555375

    =======================================

    For extreme cases:

    Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
    This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
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    legitimate programs for removal. You should use this tool very carefully and only after
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    http://us.Norton.com/support/DIY/index.jsp

    ================================

    If you are in North America, you can call 866-727-2338 for virus and spyware help
    infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
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    Microsoft support - Virus and Security Solution Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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