The Windows Help and Support window appears without reason

Similar Questions

• HH.exe crashes - lost connection to the online help and Support window

  HH.exe crashes - lost connection to the online help and Support window

  SYSTEMATICALLY, FOR MONTHS, WHEN I SEARCH WINDOWS HELP I got THE MESSAGE.

  "You have lost your connection using Windows and Support website. . Try to connect again. "
   

  Windows Error Reporting shows several times:

  1. HH.exe hangs and does communicate with Windows
  2. MsSearch TerminateProcess & #x000d
  3. ApphelpSoftBlock & x000d #.

  I have no problem connecting to Windows Web sites otherwise or to other sites on the web.

  Can someone tell me how to fix this?

  (I'm running VISTA 32 bit)

  Hello

   
  This behavior is caused by a corrupted or damaged HH. DAT file.
  
  This may occur if Antivirus or a firewall, you have installed the program it blocks.
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks

• Help and Support keeps appearing

  Help and Support keeps appearing on its own accord and when I click on the X to remove it keeps coming back, he started a week ago with the HP help and Support window, so I uninstalled but it still keeps appearing under the Windows version

  Hello williamtacey,

  Look at the post here that apply to Windows 7 and Windows Vista.

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-7-help-and-support-keeps-popping-up/0884e105-0187-4E8F-a99b-13ddc0ad42da

  If the suggestions in the post help then please post again.

  Thank you!

• All help & support files have disappeared. I get the message "help and support files cannot start."

  Original title: help & support files

  Windows 7 Professional. All help & support files have disappeared. I get the message "help and support files cannot start."

  How to return please?.

  Perhaps.  An analysis of file system I think would replace the help files, but you can try it, there is no harm.  Just open a command prompt (right click and "open as Administrator"), and then type sfc/scannow

• HP Mini 210, the 'user guides' in the section help and support are in Chinese. can I get a hard COP

  HP Mini 210, in Help and support user's guides are written in Chinese.  Y at - it somewhere that I can download a copy of these documents.

  Now adays, you won be able to obtain a paper copy of the Guide to user b...

  But you can download the guide online only go to Support.hp.com and enter your product number Imtd 7

  THN you hav an option to download the manual point positive, it is that you do not have hepatitis has to pay for it

  And you can save for your future Ref

  Good luck

  Click the White Star Kudos to say thank you *.
  Please check accept as Solution if it solves your problem *.

• The guide to "Help and Support Center" installed for Windows XP Media Center 2004 is largely outdated and must be updated.

  I have version Dell of Windows Media Center 2005 (service pack 3) installed on my XPS 600 desktop computer.  The installed Help and Support Center guide date for use with Windows Media Center 2004 and has never been updated to include most of the changes system over the past six years. Dell or Microsoft should be responsible for the update of the guides or instructions that are installed on the operating system. Not only that, but Media Center and Movie Maker themselves also grossly neglected as updates are concerned.
  The currently installed Help and Support Center guide is missing details on significant changes to Windows applications and utilities.  I rely on up-to-date information to make changes to my OS applications and utilities.  There is a lot of information in this guide that is incomplete and misleading and therefore not very reliable.
  I have an OEM of Windows XP version and I wonder if there is an update of current or replacement for this system guide and who is responsible for the update.

  Nothing in XP will be updated. The current Windows operating system is Windows 7. XP is already three iterations of the windows behind. A great substitute for the XP search feature (which was never very good) is Agent free Ransack.

  http://www.Mythicsoft.com/agentransack/ MS - MVP - Elephant Boy computers - don't panic!

• How can I turn on help and support in windows xp?

  After I got a virus and I installed avg virus program to help eliminate the vuris that I wasn't able to go in Help and support. I get a message telling me to activate the program, but he didn't tell me how or where.

  "Help and Support" is a Service that runs under Windows XP.  To enable it, go to the Services Panel:
  Start-> Run-> "services.msc".
  When the window opens, look for the line "Help and Support" and double-click it.
  In the next window that appears, make sure the "Startup Type" is "Automatic" and the "Service status" is "started."  Otherwise, click on the 'Start' button and/or set the Startup Type to automatic.  OK your way out.

  HTH,
  JW

• Cannot load help and Support Windows as file registery HELPCTR. EXE is missing how restore?

  Registry key: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths is missing HELPCTR. EXE.  Want to know how to reinstall HELPCTR. EXE.

  First see if it works:

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text that
  is the registry information that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new notebook
  file on your desktop and the name of the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and answer Yes to
  the query about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do it, we just reinstalled the whole shebang (help) and Support.

• Windows Help and support links opens with Word

  Original title: windows help and support links does not not correctly__

  my colleague tried to 'fix' my computer while I was on vacation and it reindexed. Now when I try to load the links help and support it loads Word instead of Explorer. How can I solve this problem?

  Hey dhender,

  Looks like the file association is messed up. Change the file association for help and Support and see if it works.

  Here's how to fix the associated file.

  a. Click Start and type default programs in the start search field.

  b. click default programs list programs.

  c. click on associate a type of file or Protocol with a program.

  d. find the .hlp file.

  e. Select .hlp file and click Change program.

  f. Select Windows Winhlp32 Stub list.

  This should be it.

  Detailed explanation of the file association is available here.

  Change the programs that Windows uses by default

  http://Windows.Microsoft.com/en-us/Windows-Vista/change-which-programs-Windows-uses-by-default

  If you are interested, you can look in this article as well.

  I can not open Help files that require the Windows Help program (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Help and Support will not start.

  My brother is running windows Vista, and the application help and Support Windows will not start.  The exact wording is:

  "Help and Support could not start.  For more information, contact your system administrator or visit http://windowshelp.microsoft.com"

  Clicked on the link but no help at all.  A system restore would work, and if yes, what are the other effects there - he will have to reinstall all windows updates, service packs, etc.. ?

  I could restore just the request of assistance?  If so, what files can I restore and where are they located?

  I stick with XP.  Vista makes no sense to me and I can't find anything!

  Hello lynndisplayname,

  Thanks for posting on the Microsoft answers Forum.

  Click on the article number KB and review of the article.

  KB Article ID: 917607 -I can not open Help files that require the Windows Help program (WinHlp32.exe)
  There is a download in the article for 'Download WinHlp32.exe for Windows Vista'. Download the WinHlp32.exe file and see if it
  help to solve your problem.
  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Help and support service in services.msc

  When I try and open help and Support under XP, I get an error telling me that I need to start the help and Support service. When I go into services.msc to do this, the help and Support service is not listed

  A service help and Support missing does not fit the symptoms of a corrupt user profile.  Aid and the Support Service is at the system level and does not belong to a particular user, and if you think that your user profile is damaged, you better not delete unless you want to lose all the things belonging to the user that you delete.   This isn't a good way to manage a corrupted user profile or suspicious - unless you want that users angry!
  Have you ever used third-party applications on your system where the product description includes descriptive as sentences:
  cleaner, mechanic, detective, priest, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost booster, guaranteed.
  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.
  We can reinstall the missing help and Service support in two ways, let's start with the less complicated:
  Using Windows Explorer, find and locate c:\windows\inf\pchealth.inf.  This is the file for installation help and Support information.
  Right-click on the pchealth.inf file and choose install.
  You may be prompted to enter your XP installation CD as he seeks the installation files.  The files are on your XP installation CD, or, if you don't have any XP installation CD, files will already be on your system from the initial installation (if help and Support was working before) - you just tell the installation where to get them.
  You can locate the files on your system before you begin the installation, so that you know where to say look when he needs a file of installation.
  If you don't have an XP installation CD, change the dialog ' copy the file of ' (by clicking the browse and try again) to point to the folder appropriate for each file.  Usually, the files in these folders.
  dataspec. XML (c:\windows\servicepackfiles\i386)
  pchdt_w3.cab (c:\windows\pchealth\helpctr\binaries)
  HCAppRes.dll (c:\windows\pchealth\helpctr\binaries)
  atrace.dll (c:\windows\system32)
  If these files are not in the same place on your system, you need to do a search for Windows on your system for the file you need and point the installation in the folder appropriate for your system.
  Reboot your system to make sure that the installation is complete and check in Services now to see the status of the assistance Service.
  If the service help and Support does not work, right click, start it and then make sure that the properties are set to auto, reboot again and remember that it starts on its own.
  If for some reason that gets your help and your support Service installed (perhaps you do not find the files) you can follow the other instructions of Riou:
  http://WindowsXP.MVPs.org/Helpsvc.htm

  Do not guess what the problem might be - understand and resolve it. I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• Select icon workstation: so, 'aid', so: "Help and Support Center" - > does not work.

  When I select "Help and Support Center" with Microsoft, I get the error message: "Windows cannot find helpctr.exe.

  Can I reinstall anything from Application or system recovery disks - or download the Microsoft HELP?  -
  Or can only be re-established by dong RESTORATION?   Thanks for you help... ~!

  Do you mean you see a message like this:

  Windows cannot find 'helpctr.exe.  Make sure you typed the name correctly and then try again.  To search for a file, click the Start button, and then click search.

  The Center help and Support sometimes get broken with overzealous cleaning and there are a lot of things to 'try' who sometimes work and sometimes they are not. Sometimes people drop everything simply and never reuse Help and Support Center, but it can still be repaired.

  Do you now or nave already used third-party applications on your system where the product description includes descriptive as sentences:

  cleaner, mechanic, detective, doctor, heal, optimize, clean up, tune up, speed up, set towards the top, compact, compress, faster, power, boost, boost, gum, muncher. guaranteed or all that has an icon that looks like a key, the key or the screwdriver?

  We will restore some things in the registry who sometimes kill himself by malicious software or, sometimes, these cleaning programs.

  Before making any changes to your registry (although I hope that this update), make a copy of your registry with this free and popular tool:

  http://www.SnapFiles.com/get/ERUNT.html

  Then go to this page WWW of Riou (thanks, Ramesh).

  http://WindowsXP.MVPs.org/startmenuhelp.htm

  When you click the file startmenuhelp.reg on this page with your browser, you will see a bunch of text which is information of record that you want to apply to your system.  It seems daunting, but it's not so bad.

  Press Ctrl + A to select all the text, then press Ctrl-C to copy the text to the Windows Clipboard.

  Click Start, run, and then in the box, type:

  notebook

  Click OK to open a new Notepad file.

  Press Ctrl + V to paste the information that you copied into the Windows Clipboard in the Notepad file.  Save the new file in Notepad on your desktop and name the new file something he can hold, as:

  startmenuhelp.reg

  Quit Notepad and double click the file startmenuhelp.reg on your desktop and respond in the affirmative to the question about adding information to your registry.

  Test your help and your support now, then restart and test again to make sure that the changes 'stick' with a reboot.

  You can delete the file startmenuhelp.reg to your desktop.

  If that does not do so, you can reinstall the whole (not reinstall XP - just the help and Support Center)

• help and support service does not start

  I can't get the help and assistance, to start, it is said, cannot start the service help and support on local computer. error 126: the specified module could not be found

  Hi Pamiam2,

  ·         What operating system is installed on your computer?

  ·         Did you do changes on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1:

   

  Step 1: Start in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Step 2: If the problem does not occur in safe mode, you can put your system to boot (in normal mode) to solve the problem.

   

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

   

  Note: After troubleshooting, be sure to configure the computer to start as usual as mentioned in step 7 in the above article.

  Method 2: Try the SFC (System File Checker) scan on the computer.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

   

  Let us know if it helps.

• Help and Support service does not not XP

  I am running XP home.

  my help and support service will not start or operate.

  Help!

  I understand that assistance and support inside the command center is not running.

  It may be that the service has been disabled.

  Follow these steps:

  1. click on the Start button

  2. click on run, type Services.msc

  3. find and double-click 'Help and Support' entry

  4. double-click the entry "Help and Support" and set the startup type to "automatic".

  ' 5. in the left pane, click "Start the service", or restart the service ", according to what appears

  Restart the computer and check the result.

  Hope this helps

  Post back if necessary

  ___________________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Can not stop the Windows Help and Support screen to appear several times

  I tried to us Windows Defender and features WindowTurn on or off programs in vain to stop the Windows Help and Support screen to appear several times offering assistance on everything that I've just selected if it is a selection of function or the word internet. The copy of Vista came with my new Dell laptop. I have another laptop HP with Vista but do not have to go through this on this subject.

  Advice to address this very frustrating situation would be appreciated.

  Hi Maree33,

  Let's run Windows Update and make sure that you have all the latest patches and service packs loaded.  In Internet Explorer click Tools then Windows Update and follow the instructions.

  You can also give a quick call Dell and see if this is a common problem with their OEM version.

  Please let us know the results.

  Brent
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.