iSight Camera replacement program

Hello

My iphone 6 more qualifies iSight Camera replacement program. However, when I try to give the phone to the dealer - Saprk in this case - that sold me the phone, they said there is a crack on the screen of the phone, so I have to fix the crack before him presenting the program. Otherwise Apple will not accept it, is that true?

If it is true, just to find a third party phone shop to fix it? Or I need to find 'Authorized Apple store' to fix it? I'm worried on that spark/Apple could say the screen of the phone is repaired by unauthorized workshop, so they accept it for iSight Camera replacement program.

Thank you

ironwires wrote:

Hello

Otherwise Apple will not accept it, is that true?

It's usually Apple's policy that the phone must first be condition and essentially intact before they do everything "reminds" warranty work because there may be other problems with the phone that could be exacerbated by this secondary problem when an attempt is made to solve the original problem.

If it is true, just to find a third party phone shop to fix it?

Bad idea. If you do this, then you have essentially canceled warranty and Apple has no obligation to honor the warranty and thus to fix the camera.

Or I need to find 'Authorized Apple store' to fix it?

Fix. But Qatar, the phone company IS the authorized service provider. I could be wrong, but check in the support section of the Qatar of the Apple site to confirm.

Tags: iPhone

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