Issue of BB Curve 9360 blackBerry Smartphones

Similar Questions

• [Curve 9360] blackBerry smartphones can receive BBM but cannot send...

  Hello, I just signed up today. I have the Curve 9360 Apollo, I can't send BBM in the last 3 days, it only shows check without "D" or "R" and obviously my friend will not be the message.

  Here's the situation:

  -BBM Contact Status Update (recent updates) seems normal, I can see the updates.

  -I can receive all BBM sent me, PIN request work well this way.

  -I can browse the Internet

  -Push email working fine

  -No problem with Blackberry ID

  -J' have plenty of BIS data plan service provider, I think that's not service provider problem, because I can navigate, push email, updates work.

  The only thing that does not is that I can not send any BBM BBM contact.

  I tried to do this:

  -Pulling and reinsert the battery

  -reload OS, currently using BlackBerry Handheld Software v7.1.0.1647 (all languages)

  -Remove the maintenance book to remove entry

  -the reinstatement of host Routing Table, it is my host routing information;

  

  -Reset the device and use a different blackberry ID, but not luck

  My my device is connected to a server that is currently had problem BBM. I have another device, Bold 9790, with even the network carriers, normal work. Differences is given in the IP/Port host routing information. My "BOLD" has (or connected to (?)) IP/Port 206.51.26.192:18815:18810 in the meantime my abnormal Curve 9360 has IP as shown on the screenshot above.

  Then, someone at - there have any idea?

  OK, finally I managed to make it work.
  Today I decided to use the SIM card from another provider of services, AXIS Indonesia in my case, after changing, I get gateway IP diferent and normal BBM work, then I go to previous service provider (IND - XL) and ask them to change my smart SIM card and bam! I got new gateway IP pretty much the same thing as the gateway ip of my bold work 9790. Here my new host routing information:

  

  Hope this will help someone with the same problem as mine. Thank you

• My new Curve 9360 blackBerry smartphones won't let me open my profile option?

  Hi, I'm new to these two forums and blackberry in general so I cry for a little help from someone who is a little more advanced than me!

  I recently bought a Blackberry Curve 9360 and have since put it up to my tastes - well.

  But recently, I've changed the sound profile to silent, I was in a meeting and now the blackberry won't let me open the profiles option at all (by that I mean real option in the main menu which allows you to select which sound profile to use [the option 'Sound and alert profiles']) and nor it will allow me to open it by clicking on the small speaker located on the search bar.

  A friend showed me how to use "keep it Q" to change it, but every time I do this, it changes from Silent on vibrate only and nothing else...

  So I was wondering if someone could help me out and explain how this menu option to get back so I can put the unit on the "Normal" profile (or there may be another shortcut to do?) or maybe an explanation as to why he stopped me to enter all of a sudden - the blackberry is less than a week!

  Kind regards

  Tom.

  Have you tried a battery pull yet?  If not, than give it a shot and let us know.

• Charger for Curve 9360 blackBerry Smartphones

  Hi, quick question.

  I just went to a Telus authorized dealer to get a wall charger so I can have a second charger for my Curve 9360. When I got home, I noticed that the little written on the packaging says that it is for the storm 9530.

  The connection is part of my phone, but they put the sticker "guaranteed no if removed" during the section of the magazine that says what is the output of the charger. Does anyone know if the 9530 charger is compatible with the 9360?

  Thank you

  -John

  Hi Johnbd

  Yes, all Chargers, since the release of the BlackBerry Storm, will work on any device.

  Thank you

• Problem with update - BB Curve 9360 blackBerry Smartphones no longer lights

  Good morning / evening!

  Monday night, I programmed the 7.1 update to run during the night, but in the morning I could not turn on my phone more...

  I don't have the Desktop software on my PC yet, that one is to install and will I install it, it will help and if so, how?

  Thanks a lot for your help!

  Sandrine

  OK so the connection was successful and now all back in working order... still don't know why, but...

• Battery replacement for Curve 9360 blackBerry Smartphones

  Hi all

  I bought a replacement battery for camera of a colleague; I bought it at a great price for a well known auction site. It happened and I'm suspicious about him. The battery is covered by a sticky label and the hologram is not authentic. In addition, it came with a very poor qulaity looking for caddy with two dwellings, which said "original battery" the other says 'battery replacement' and there are some very poorly written instructions on the back of the caddy on how to activate it. Is there a way to check if the number of the battery is authentic? Also, if this proves to be a fake where is the best place to buy OEM batteries?

  Don't worry, I got it to work.

• My BB Curve of blackBerry Smartphones always freezes...

  I always use my phone, the bb curve 9320, and now it always freezes. whenever I have send messages important, tweets, and surfing the internet I end up still waiting for black "timer" to be gone so I can continue...

  I checked the app storage etil still 21 mb.

  What should be the problem? I would really appreciate the help. Thank you!

  Hello! Have you done a hard reset?

  A hard reset is similar to rebooting a computer that is not responding. A hard reset shut BlackBerry applications and restarts the BlackBerry smartphone operating system reboots the hardware components of the BlackBerry smartphone, including the wireless transmitter/receiver.

  Note: A hard reset deletes all settings or the data on the BlackBerry smartphone.

  To perform a hard reset, follow these steps:

  1. Turn off the BlackBerry smartphone.
  2. Remove the battery.
  3. Reinsert the battery.
  4. Wait until that smartphone BlackBerry start.

  In addition,

  Confirm that all installed third-party applications are approved for the device

  Make sure that all third party applications installed on the BlackBerry smartphone are approved for the device. If the problem persists, remove third-party applications to ensure that they do not affect performance.

  And don't forget,

  Optimize flash memory

  You can keep the smart phone BlackBerry operating at peak performance by maximizing the available flash memory. Increase the amount of available memory on your BlackBerry smartphone by performing the following tasks:

  1. Add a memory card
  2. Remove unused languages
  3. Delete call logs
  4. Remove the sample video
  5. Empty the Cache and Cookies in the browser
  6. Delete rarely used applications
  7. Delete old data

  Keep us informed! See you soon

• MY BLACKBERRY CURVE 9380 blackBerry smartphones

  Good day all

  My blackberry 9380 curve, asked me to restart and cela I did it, but after a while he began to show me a message saying JVM error 517 reset. I'm totally helpless because I removed my battery too and has replaced new but its always showing me this text... Please inform me of what to do because it's the first time this has happened... I really need help as in ASAP!

  We hope to get a quick answer.

  Thank you.

  Ashley

  Hello Bianchi

  Welcome to the community

  I know how it feels to have this error.

  First of all, please update the BlackBerry smartphone to the latest version of BlackBerry Device Software available before contacting the service provider wireless for repair or replacement options. For instructions on how to update the BlackBerry Device Software, visit the website of BlackBerry Device Software Updates or see KB03621.

  If the problem persists after reloading or upgrade, contact the vendor of wireless services for repair options or replacement should the smartphone BlackBerry still fall under the warranty coverage.

  See KB30332 for an example of JVM 517 error which is solved by a software update.

  Guilbert

  Ron

• E-mail configuration for Curve 9320 blackBerry Smartphones

  Hello

  My e-mail configuration software has been deleted and I would like to know how to reinstall it, please.

  (Blackberry Curve 9320)

  Hi Dysty

  Do you have a BlackBerry data Plan on your account?

  If you already have BIS account and desktop software does not add this configuration of e-mail application, please refer to this Knowledge Base to resolve your problem:

  KB10773 : the configuration of e-mail application does not appear in the BlackBerry smartphone.

   

  Try it and let us know if you face any problem by following these steps.

• Oweners of change for a Curve 8900 blackBerry Smartphones

  I just got a new 9380 curve and have changed the devices successfully. Now I have what to spend on my old Curve 8900 to a member of the family with their SIM card and I have problems with their registration to the device. Like creating BB email, change the e-mail accounts and make a new profile for internet services of BB.

  When a problem arises I follow the steps listed, but without success

  Any suggestions?

  1 wipe the device.  Read this:

  Article ID: KB28225 BlackBerry Smartphone must be wiped before transferring the security property

  2. make sure that the new card SIM HAS the BlackBerry Plan data on this account.

• My Blackberry Curve 9380 blackBerry smartphones got error 102! Help me!

  Well, yesterday my blackberry restart itself and when he half reloaded, the screen become white with the text "" error Reload Software 102 for more information, please visit: www.blackberry.com/102".

  BUT when I went to this link, it cannot be found.

  So, how can I reuse this SMARTPHONE? I bought it 2 weeks ago, and it's urgent!

  Anyone, please help me! :"(

  Hello rianniecindy

  Welcome to the Forums of the BlackBerry Support

  Sorry to hear that your device encounters this error in two weeks. To recover your device, please refer to this knowledge base:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  Please note the above method will delete all the data in your device, I hope that you have a backup device.

  Additional information:

  KB10068 : "JVM 102" error on the BlackBerry Smartphone   

• My Curve 8520 blackBerry smartphones does not illuminate

  Good afternoon. I have a problem with a BB 8520. It does not start. The LED lights up red and the progress bar is displayed, the progression starts and stops. And it always starts. You have a solution? Thank you.

  Try this:
  force detect the BlackBerry smartphone by using the Application Loader
  http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• The removal of the Blackberry Curve 8350i blackBerry Smartphones email accounts

  I can't receive e-mail from my personal account, how to remove an e-mail account of my BlackBerry smartphone?

  First try to remove them from your personal email configuration, of the BlackBerry device. You should have a Setup icon.

  If not,

  http://www.BlackBerryFAQ.com/index.php/How_to_add_/_delete_email_addresses

• Interested in the Blackberry Curve 8520 blackBerry smartphones.

  Hello, I am interested in getting the Curve 8520, and I was looking for some opinions and some issues on the device... As I understand it the device is already an ADVANTAGE enabled, and (being my first smartphone) I was wondering if I have to pay (or having my account credited) when using EDGE to check my emails or surf the web base, and also, I can access my e-mail anywhere with EDGE? In addition, personal opinions would be nice

  Any help is greatly appreciated, thank you very much.

  The 8520 is a good device, you must love him and he has the new trackpad.

  The device will get the signal EDGE when you have the data Plan BlackBerry added to your mobile service provider account. If you call the carrier and inquire about the BlackBerry data Plan.

• BlackBerry Curve 8330 Blackberry Smartphones: Spinning hourglass and no email

  I have a Blackberry Curve 8330 (about two months) on network VerizonWireless. Yesterday, I started to see a spinning hourglass that wouldn't go away, and now I can't receive emails. (I'm not on a customer business). The signal shows 1XEV connection and I see the ' up/down' arrows flashing periodically, but still no email comes through. All except the standard five applications are closed and I tried the option "remove the battery when the unit is running and wait a few minutes before plugging it back" does not. (The hourglass stopped for a few minutes, but came back and I'm still not received my email).

  STATUS

  Battery: 65%

  Free file: 34379991 bytes

  File total: 83623936 bytes

  Another challenge is that I use a Mac with OS X 10.4.11, not a PC based on Windows, so I don't have the software Manager to use.

  Can someone give me an option before taking this thing back to the store?

  Thank you

  m

  @rmaurer: I forgot to mention the battery drain, but the mine who did as well.

  The idea of 'everything back and get another' is never very satisfying for me. Especially if I have to keep doing it over and over again (like bobcawman, above), and he never really addresses the problem. If this is the case, then it seems that I bought a bad product, not only got a defective unit.

  The solution for me was to back up all my data by using the Desktop Manager, then reload the operating system of the VZW website software. The process was a bit complicated, and I'm sorry, I don't remember the exact steps to share here, but there is an option on the web site for the latest version of the software (4.5 for Verizon, I think). That solved the problem for me so far. I suppose however that the real question, why what is happening with so many people. I've seen many, many messages on exactly the same thing. I wonder if it's an issue just with the previous version of the software, or something more serious with the 8330 in general operating system.

  I'll wait and see...