Problem with update - BB Curve 9360 blackBerry Smartphones no longer lights

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• Problems with my BB Curve 9320 blackBerry Smartphones

  Hello guys. I recently bought the blackberry curve 9320. Everything was going well until I downloaded whatsapp application. Previously, I was able to use the Blackberry Messenger with no problems. After you have installed the Blackberry Messenger icon disappered Whatsapp.

  I went to App World to re - install only to be told that the BB Messenger was already installed.

  The 9320 Blackberry has a button on the left side of the phone that allows you to go directly to the e-mail. Even this does not.

  I would really appreciate if someone can help me with this problem.

  Yes, you have not.

  Don't forget, in this list, it would be BlackBerry Messenger, BBMessenger.

  So, using your BlackBerry browser, go to www.blackberry.com/bbm and download it again.

  Restart first, as I said.

• Problem with screen on Curve 8310 blackBerry Smartphones

  Me and my girlfriend just got blackberry devices, mine is blue, hers pink.

  They are both on the same theme and have exactly the same parameters in the menu of the screen/keyboard, however the dark blue one will appear darker on the screen (the background image has a shade darker for it) also the menus also.

  Just thought I'd post here to see if anyone had any ideas before I ring the company upward on sending this back

  See you soon

  I'd take itback!

  Please take a few minutes to do this:

  Please solve the message using the Green kudo. Just check out the post that had

  your answer in. Thank you!

• [Curve 9360] blackBerry smartphones can receive BBM but cannot send...

  Hello, I just signed up today. I have the Curve 9360 Apollo, I can't send BBM in the last 3 days, it only shows check without "D" or "R" and obviously my friend will not be the message.

  Here's the situation:

  -BBM Contact Status Update (recent updates) seems normal, I can see the updates.

  -I can receive all BBM sent me, PIN request work well this way.

  -I can browse the Internet

  -Push email working fine

  -No problem with Blackberry ID

  -J' have plenty of BIS data plan service provider, I think that's not service provider problem, because I can navigate, push email, updates work.

  The only thing that does not is that I can not send any BBM BBM contact.

  I tried to do this:

  -Pulling and reinsert the battery

  -reload OS, currently using BlackBerry Handheld Software v7.1.0.1647 (all languages)

  -Remove the maintenance book to remove entry

  -the reinstatement of host Routing Table, it is my host routing information;

  

  -Reset the device and use a different blackberry ID, but not luck

  My my device is connected to a server that is currently had problem BBM. I have another device, Bold 9790, with even the network carriers, normal work. Differences is given in the IP/Port host routing information. My "BOLD" has (or connected to (?)) IP/Port 206.51.26.192:18815:18810 in the meantime my abnormal Curve 9360 has IP as shown on the screenshot above.

  Then, someone at - there have any idea?

  OK, finally I managed to make it work.
  Today I decided to use the SIM card from another provider of services, AXIS Indonesia in my case, after changing, I get gateway IP diferent and normal BBM work, then I go to previous service provider (IND - XL) and ask them to change my smart SIM card and bam! I got new gateway IP pretty much the same thing as the gateway ip of my bold work 9790. Here my new host routing information:

  

  Hope this will help someone with the same problem as mine. Thank you

• Problem with the key S/4 blackBerry Smartphones.

  Well, Hello community; This is my first post here.

  I have a problem with my Blackberry Curve 8520 device:

  3 days ago I typed the password incorrectly 10 times, then he appeard things like (wiping or something) and some numbers. Later, I turned on my camera; And seen all Contacts and all reset, I restarted from the beginning (adding new contacts Downloding, programs, etc.) This has worked for me for 2 days, but now... My camera is trolling as hell, (S/4) key does not work, I can not activate it with the mute button; I need to activate it with the 'Red' button, too, if I turn off the power, I can't activate it with the 'Red' button, I just pull the battery...

  (Hope you understand my problem and sorry for my English, I know; She sucks...

  Greetings, Diego)

  Hello and welcome to the community!

  You can consider a charge of BONE, that something can be a problem with your OS BB given what you describe. But first, please try safe MODE:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, run for awhile determine if behaviour will or will not return. If it is then in safe mode, then you should proceed with reloading the OS. But if the behavior does not work in safe MODE, then well... think about what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  To perform a reload of the OS, here are some process, you can use:

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Charger for Curve 9360 blackBerry Smartphones

  Hi, quick question.

  I just went to a Telus authorized dealer to get a wall charger so I can have a second charger for my Curve 9360. When I got home, I noticed that the little written on the packaging says that it is for the storm 9530.

  The connection is part of my phone, but they put the sticker "guaranteed no if removed" during the section of the magazine that says what is the output of the charger. Does anyone know if the 9530 charger is compatible with the 9360?

  Thank you

  -John

  Hi Johnbd

  Yes, all Chargers, since the release of the BlackBerry Storm, will work on any device.

  Thank you

• Problem with the e-mail icon blackBerry Smartphones

  My text messages started showing both text message icon and the icon of e-mail (all). All emails coming through my Blackberry 9320 I can only access once the desktop computer (where of alerts for received text/missed calls / emails shows just under the 'time' at the top of the screen).

  Anyone know what the problem with my camera? and how can I solve this problem?

  Thank you.

  OK, clearer... Thanks for that.

  Did you do a reboot of the device?

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• Problem with the internet service of blackBerry Smartphones

  Hi, I had my BB curve less than a month, so I'm still learning.  I can access internet for most sites, but the one that I want - I can not go beyond the main connection.  I am an AVON representative and want to be able to access my AVON site but when I connect, it just reloads the same page - doesn't give me any error messages or anything.  AT first, he said I had to activate Java script - I went to options and enabled the Jave script - but still no luck.  Does anyone have any suggestions.  I have no problem with other sites, but I have not tried all the others I actually connect.

  Thank you

  Sorry I took so long.

  I don't have to connect that I was checking to see if he had all the elements that would keep the BB to access the site.

  I can't speak to the internals.

  I would recommend a third party FREE application. It is called opera mini, another type of browser. It shows the page of the entire site and you can zoom in on what you want on the page. I had the chance to connect to sites on this

  App. I guess that a second reason for you would be especially in the search for the pages of products etc.

  Sorry I couldn't be more helpful. If you could please take a moment to solve this thread using the green check mark in the post that is closest to you to answer your question, I would appreciate it.

  Here is the link for Opera mini, go on your BB and download, be sure to allow all connections. Try it and see if it helps. If you need help, just open a thread and we will help you with it.

  Thank you

  http://www.operamini.com/download/

• My new Curve 9360 blackBerry smartphones won't let me open my profile option?

  Hi, I'm new to these two forums and blackberry in general so I cry for a little help from someone who is a little more advanced than me!

  I recently bought a Blackberry Curve 9360 and have since put it up to my tastes - well.

  But recently, I've changed the sound profile to silent, I was in a meeting and now the blackberry won't let me open the profiles option at all (by that I mean real option in the main menu which allows you to select which sound profile to use [the option 'Sound and alert profiles']) and nor it will allow me to open it by clicking on the small speaker located on the search bar.

  A friend showed me how to use "keep it Q" to change it, but every time I do this, it changes from Silent on vibrate only and nothing else...

  So I was wondering if someone could help me out and explain how this menu option to get back so I can put the unit on the "Normal" profile (or there may be another shortcut to do?) or maybe an explanation as to why he stopped me to enter all of a sudden - the blackberry is less than a week!

  Kind regards

  Tom.

  Have you tried a battery pull yet?  If not, than give it a shot and let us know.

• Problems with sending sms and calls blackBerry Smartphones

  Hello

  I recently me a:

  BLACKBERRY 9300

  Smartphone (3G, WiFi)

  V5.0.0.977 (platform 6.3.0.63)

  Band 3G 1,2,5,6

  v3.8.5.85 cryptographic kernel

  version 1.0.91.633t of brand

  Configuration of micro Edition: CLD - 1.1

  Micro Edition profile: MID - 2.1

  Micro Edition JTWI version: 1.0

  Micro Edition Media version: 1.1

  Micro Edition PIM version: 1.0

  Micro Edition File version: 1.0

  Micro Edition bluetooth version: 1.1

  Micro Edition location version 1.0.1

  Micro edition security and trust services (APDU) version: 1.0

  WLAN version 4.1.1.30

  and I seem to have a unique problem.

  I'm on giffgaff (who has the phone accepts very well), but...

  1. I can only call a few people in my contact list. (at every time without problem) where others it disconnects right away when I try to call.

  2. I cannot sms only to individuals who have already sent me an sms, I can carry on a conversation but does not start with someone.

  3. some people I can txt I can't call and visa versa.

  I tried to make calls and txts in different places and times with the full signal strength. As I tried all the proposed problem fixed here. Yet, I still have the problem. I don't know if people have hurt to put a hand on me.

  any help with this would be much appreciated.

  sincere greetings

  Thanks for your detailed description, which helps us a lot. I recommend that you download blackberry protect and do a full backup. After the backup, please try reloading your software through blackberry desktop software or wipe a complete security. NOTE: all data will be lost during a wipe.

• Problem with installation personal e-mail blackBerry Smartphones

  Hello

  I just bought my first blackberry (curve 9300). I tried to set up my own mail (gmail account), I noticed that the installation wizard does not display the option create or add an email address. The only option available is to use a professional email with blackberry enterprise server account.

  Any ideas on this problem?

  Thanks in advance

  Hi and welcome to the Forums!

  To use the Push RIM owner messaging capability, you must have an adequate data of your carrier plan. Carriers host BIS BB users. In general, BIS is not available through generic data plans. Several ships make stop what is needed the Blackberry data plan. Whatever they call it, it is the carrier that delivers BIS users of BB - contact - the for assistance. Once you have a compatible BIS data plan on your BB (fees regardless of your carrier will charge, btw), then you will have personal email added to the e-mail Setup Wizard.

  http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  Good luck!

• Weird problem with my bold 9780 help blackBerry smartphones

  really weird my touchpad to scroll more that when I hold alt and press the cap then I can scroll and if I scroll upwards or downwards in the BBM, it changes the letter I typed in a weird letter with stops at this topic hope someone can help me with this

  OK... in this case...

  REMOVE THE BATTERY FROM YOUR BB NOW!

  Run, don't walk, to this FAQ:

  • http://www.ehow.com/how_7307294_dry-out-BlackBerry-rice.html

  Do everything it says, including the maximum recommended... maybe wait time even up to 5 days.

  Marketing your BB between her getting wet and do this process reduces the chances of success. In addition, the only predictable thing in the intrusion of moisture in a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some return immediately and be well. I have seen that others do not work. I've seen more a little run and then die later. And every thing in between.

  Good luck!

• Problems with 4.5.0.127 blackBerry Smartphones (Pearl)

  Here's the deal.

  I am a customer of Alltell that has GPS works without TelNav loaded on my phone. When I loaded the new 4.5.0.127 last week my GPS (using the BM) not working. I checked to make sure that the location on is defined. Thus, because it was not released directly through alltel I demoted a.89 and everything was fine. Well today I got an email letting me know that alltel has libere.122. So I downloaded it, same problem. I reminded the Alltel and had the time of the race. Because I have no charge Telnav they will not help. Therefore, my next stop. How can I do to get help to pay through the nose with? Or least make someone aware of this so I hope it can get fixed.

  What is the world BANK?

  If you use the webservice upgrade process, there is ONLY reference upgrades for Alltel certified releases of OS.

  Using your PC and loader.exe what OS regardless of the device you want, you can load. Even those who work.

• Problems with a new Media card blackBerry Smartphones

  I bought a 1 GB micro SD card to go in my "BOLD" and now I want to upgrade to an 8 GB card (1 GB was obviously not enough almost ).  I own a Mac, so I can't use the BB Desktop Manager to transfer files from one card to my computer, then on the new card.  I tried to download PocketMac and for some reason, the computer does not recognize the phone when it is connected.  I tried to use a memory card reader, but when I went to transfer the files from my computer to my new card, I got an error message saying that the 'Blackberry folder is not editable."  How can I solve this problem?  In addition, just assume that I'm completely stupid tech and talk down to me please !

  Cool!
  I'm glad that you fixed it.
  Please solve the thread so that others can find your answer faster.
  Thank you

  Bifocals

• Problem with Installation of App to blackBerry Smartphones

  I've recently updated in version 1.2. It downloads, but it will not be installed. He says his installation but nothing happens. Is there a way to stop or to solve this problem.

  Hi and welcome to the Forums!

  Another user has found a solution to this problem and displayed in these forums... it's to clear the application cache:

  1. open the App World

  2. go to my world

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3. for Storm/Pearl - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  4A. If your BB locks after issuing clear cache, do a battery pull reboot

  I hope it'll work for you! Good luck and let us know!