Issues of creative Cloud download

I have a desktop and a laptop at home the two Windows 7 Office will not download updates, simply says 'pending' constantly. the laptop will be updated my old CS6 via the program but the creative cloud does not recognize my subscription

Hello Terry,

On your desktop as you say it says 'pending' Please try:

1. exit all Adobe applications.

2. update the applications one at a time.

On your laptop because it does not recognize your subscription.

1. exit all Adobe applications.

2. disconnect and connect to the application client creative cloud with your Adobe Id and password which you have purchased your subscription.

Reference: connect and disconnect activate Cloud Creative applications

Concerning

Bianka Attre

Tags: Adobe

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