Re: Creative Cloud "Download error" message
How do you do this in windows? I guess that your instructions are for mac.
Thank you.
Quit Adobe Creative Cloud app.
N ° 1)
Temporarily disable anti-virus and firewall.
Step 2)
(1) open Control Panel and then click on the network and Internet"" option.
2) click on Internet options, click on the tab "connections".
(3) in the 'Connections' tab, select 'LAN' settings, you will be able to view the LAN settings box.
(4) check the box-"automatically detect settings" and then "uncheck" all the other boxes as "configuration Script auto use", "Use a proxy server," proxy server ", then click on the ok button."
5) click on the "Network settings" button once again, make sure that "Automatically detect settings" is the only option you select, the window of properties of LAN so clear.
Step 3)
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
It will open the Appdata folder.
Then go to the Local > Adobe
Open the Adobe folder and delete the files AAMUpdater and OOBE.
Then launch Adobe Creative Cloud app and check.
Always the same?
1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside the folder etc.
Copy 2) guests of the file on the desktop and even open with Notepad.
Let me know if you see any Adobe related as entries in the Hosts file 127.0.0.1 activate.adobe.com... etc?
Reference:
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
Tags: Adobe
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