Issues of privacy about the instant ink HP

Similar Questions

• 5530 want: Instant ink

  I have a question about the instant ink program. If you print on both sides of a sheet of paper, which will count as one page or two pages.

  Rich

  Hello @rgs68,

  Welcome to the forums of HP.

  I understand that you have a question about the operation of the instant the ink program.

  I would like to help.

  The answer to your question, it counts as two pages.

• Instant ink / no new cartridge sent / Support questions

  Hello

  I just wanted to post a message to express my discontent around the Ink Instant subscription service. I am based in the UK and signed to instant ink.

  Last week I ran out of ink, and I had not sent a new cartridge. I emailed HP and received an automated response advising that anyone on the suggestions within 1 day. two days later I phoned HP that I had not received a response to my email (it is now 3 days and still no response by the way).

  The representative of HP connected my call and said I had to be my printer to go through certain steps. The call center is open 09:00 - 18:00 Monday - Friday, which no help for me as I work full time so there may not be to my printer to connect the call.

  I called back the next day with the serial number of the printer. They confirmed that the guarantee was still valid, but I don't see the relevance in what I was calling about the subscription to instant ink, not a printer warranty issue.

  Still, I learned that I needed to be in front of my printer. However after I said that I could not because of this due to working full time and their call center hours are limited, I was put through another Department. They load a new cartridge to be sent to me I expect every day now.

  I know that the instant the ink program is new to the United Kingdom however I was extremely disappointed that:

  (1) sent me a new cartridge before my race an existing

  (2) there was no acknowledgement of receipt of my e-mail asking a new cartridge

  (3) the steps I went through to record a call with your center of calls about the series printer when it was the program of the instant ink on what I called

  Now, I was without a printer for a week due to having no ink. I hope this feedback is taken into account, and I sincerely hope that I don't have to go through that pain once again when I need a next set of cartridges

  Hi, the details have been sent the instant team of ink. Could you please let us know when it's resolved?

  Thanks, Ciara

• Want 7640: Instant ink

  Just started with instant ink. message receipt that I'm almost at the limit of my pages. 2 things:

  1. is it a page when printing when nothing prints - what has happened a few times when you try to print a Web page
  2. I can perhaps more ink to 50 pages. Can I continue to use the same cartridges but will start a new month, and the number of print again?

  Please notify. Just get the hang of the present.

  Hi cleo214,

  I'm glad to hear that you use instant ink!  I think that you will really enjoy the comfort and savings!

  1. instant ink does not count a page when nothing prints.  This is true of paper jams or the white pages.

  2. you can continue to print with the same cartridges.  The plan is just to let you know that you are approaching the monthly number of 50 pages. You're not ink after 50 pages.  If you exceed the 50-page plan will recommend that you go to page 100 per month plan for next month.  It is all adjustable.  There are also pages of report if you do not reach 50 in a month.

  Here is a link to the instant ink support page where you can read about any Q you have:

  http://support.HP.com/us-en/product/HP-Instant-ink-series/5264756/model/5401249

  And here is a document on the management of your account:

  http://support.HP.com/us-en/product/HP-cloud-services-ink-subscriptions-series/5264756/model/5401249/document/c03767640/

  Jean

• 5540: Instant ink

  I got my new printer yesterday, and only 31 pages a4, its now say its out of ink.

  I am a member of ink instant on the 300 pages per month

  But as I've only had my printer yesterday (Friday) not much so good already missed

  How long I'm going to get my new inks please?

  Hi @Psmith1958.

  Welcome to the Forums of HP's Support. I understand that you are part of the instant ink program and receive a low ink warning. I would like to help.

  The ink must be done before that you miss. Although it normally does not take account that someone is going to run out of ink in a day. With most printers, when you subscribe to instant ink, it takes up to 10 business days to receive the initial welcome package. The welcome kit consists of cartridges that are different than those bought in stores. Normally the service (and billing) will not start until one of the cartridges of the welcome package is installed in the printer. In this case, I recommend buying a non subscription cartridge. You can then hold off on using the cartridge of the subscription (and the billing cycle) until the ink is necessary.

  There is the other hand. Some printers (including some Envy 5540) already have instant ink cartridges in the box. This means that the service can start immediately. Again, normally the ink happens in time, but if you have used all your ink in the first two days of owning the printer, it is a little difficult to get the ink you that fast. You can always connect to your instant ink account and click the activities tab. Here you will see a delivery option. You can then follow the ink cartridges. If you have a big project coming up you can always reach out to instant ink team and request additional cartridges.

  I wonder about the ink cartridges in your printer. They should be good for about 190 pages. You print a lot of photos/pictures? This could explain the ink lasts only a day or two. Fortunately, the instant ink cartridges (labeled 61/301) have a much higher yield.

  If you need to call, phone numbers are here. You can also send a Tweet from your instant ink account dashboard.

  Hope that answers your question. If it did, that's great! Give us some reinforcements by pressing buttons of solution and laurels, that we will help and others see that we have the answers!

• HP Officejet Pro 6830: Instant ink sign up, site Web, reset password connection and why start using immediately?

  I have a few questions and problems...

  I signed up for the moment of ink and placed on hold since I just bought my printer. I don't need instant cartridges since I just bought my printer and got new ones with the printer.  is there a scenario where it would be sensible to get instant ink hp going to as soon as you get a new printer?  wouldn't you want to use the cartridges you get and delay the instnat hp ink until you need new ink cartridges?

  Second, I got ink in the mail even if I put it on hold.

  Thirdly, I am trying to log on to the instant the ink site but my username and password do not work and the password reset function won't send me an email to reset my password.

  Fourthly, I received an offer of $25 with printer eligible purchase and hp ink signup discount, which i did, and I had to to receive email from hp to submit the $25 discount.  I don't have this e-mail.

  so far not a very good experience for this going.

  Hi dabrooks, even if you register in the instant the ink program the service does not start and you are not charged until you insert the first game to instant ink cartridges that you receive. The pages that you print using the cartridges supplied with the printer are not counted as part of your monthly pages quota and you are therefore quite correct to use these supplies until they are exhausted, how you install the game of instant cartridges you received when registering in the program. Once you insert these into your printer, the service is enabled and the number of pages you print is followed by the service.

  For other issues that you mention in your post, I would recommend contacting the instant ink dedicated support team here. Fill in the required fields and click on the button to display the options where you can select the phone or chat to get help.

  Hope this information helps and that you get your other issues fixed in a Masson in due time by the support team.

  Best

• Instant ink HP program

  I just received an email offering me replacements of ink automatic as required by my printer at $2.99 / mth - plan of 50 pages: $4.99 / mth - plan of 100 pages: $9.99 / month - plan of 300 pages.

  When I tried to pick this up, I like it is available in UK and USA - so why do we have sent emails in Australia?

  I just tried to buy a black ink and tri-cartouche high yield and will cost me $72,63 minimum, which is a very important difference.

  Come on HP - you plugged into the sending of these emails.  Now you must stand by your mistake.

  Hello Laura,

  I apologize for any confusion about the email. There was an error on the part of HP where wrong sending emails. Emails were sent to customers who have an account connected HP based in the United States, but he did not remove the printers that are located outside the United States. And unfortunately, at this moment, the moment HP ink will not work with printers in Australia. HP is looking to expand the instant ink to other countries, and we will check back with you as soon as it is available in Australia.

  Sincerely,

  KAB_11

• Want 4520: directions to instant ink

  I joined instant ink.  The directions say to make sure that the printer is always online. However, when I turn off the printer completely, the wifi indicator disappears.  Is this to say that instant ink requires that the printer must always stay in 'sleep' mode and is never completely off?

  Hello
  
  Thank you for using the HP Forums.

  No, you can turn off the printer.

  Make sure you just as you have online at least once every few days, which would be sufficient for the instant ink work.

  Hope that helps!

• 5660 want: Instant ink subscribe

  I enroll in the instant ink and print 50 pages was charge $ 5 each month, so I decide to unsubscribe and try to just buy cartridge usually. Is this possible or what is the solution for this? I can just buy regular cartridge which c go for $ 35 and I must not be fit into instant ink program.

  Yes, you can un-register instant ink at any time if it does not meet your needs.  Once you cancel the instant subscription of ink, you will need to install the standard cartridges.  The printer won't take ink cartrdiges snapshot if there is not an active subscription. See the post here for contact information and hours of instant of ink support.

• HP Envy 4500: Instant ink cartridge problem

  I just registered to instant ink HP.

  All new Instant cartridges have been installed on January 28, 2015, I printed just 2 pages.

  I turned on at the time of the printer and the message on the screen says:

  

  I followed by using the line, contacted HP cat, cannot get assistance UK on phone, cleaned the contacts of the printhead as suggested on the help section of the software, removed and re inserted the cartridge approximately half a dozen times but still no joy.

  Instant ink cartridges are installed:

   

  After sending an e-mail to HP ink I asked a new cartridge.

  What is likely to happen or is there anything else I can do?

  Any help would be appreciated.

  Hi @scifijunky73

  Welcome to the Forums of HP's Support. I understand that you are having problems with one of the instant ink cartridges you have.

  My recommendation is to contact HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays). It is best that you contact team of instant ink for your cartridge problem.

  Please let me know if you are unable to contact the team of instant ink.

• DeskJet 3632: New account instant ink does not recognize identifiers

  I signed up for the instant ink through a pamphlet that accompanies the new Hp Printer - all confirmed received the first batch of ink but I'm moving in a few days and I can not get the account login. He always tells me that my account email or password is incorrect, but I know that's not so I'm worried that now I'll pay for ink that I can't cancel or receive because I moved house

• OfficeJet 4650: Instant ink Error Message

  When lit the print request 'loaded document' press 'Yes' to the screen.  Screen flashes once then displays "[something that can not be displayed] instant ink cartridge" cartridge cannot be used until the printer is registered in * instant ink. "a blue light flashes on the right.  The screen can be scrolled but cannot be erased.  Printer is connected wireless and answers since 12/01/2016 to instant ink program and recorded three days of printing.

  It is apparent from looking at the computer on which the printer does not recognize that it is connected via the wireless.  Don't recharge not software due to the inability to access control panel.  I tried the fact to unplug the printer.  Normally, two computers can print to printer.  Or connects to the printer because the printer does not free Wi - Fi access.

  Problem number two: I tried to enter the following tags "4650, instant error of ink, screen lock"and received the error message "the message tags contains the letter H and the letter p" which he did not. "

  Contacted the instant ink, after two calls droped and 3 hours, they decided to printer was broken and sent me a new then called back to make sure it has been set up and logged onto the instant the ink account.  It may have taken 5 hours, but the problem has been resolved and I'm retired with a few demands on my time.

• HP Deskjet 1050 J410 printer: cannot display the estimated ink levels

  Something has changed on my system, so I cannot view the ink levels on my printer Deskjet 1050 J410 estimated.

  When I select the icon "HP Deskjet 1050 J410 series Properties", he used to be option to view estimated ink levels.  This option is gone.  The 4 options that appear now are: 1) the HP printer Assistant (which does nothing), 2). Set preferences, 3). See what's printing and 4). Customize your printer.   None of these options show ink levels.

  I have uninstalled/reinstalled the printer software HP using the DVD supplied with the printer.

  I deleted the printer (using the control panel) and then reinstalled the printer device driver.

  I unplugged/replugged the power and USB printer cables.

  I farm/powered down the system.

  None of the above fixed the problem.

  I'm as Windows 7 Home Premium with MicroSoft's latest fixes.   I don't know when this problem appeared - I noticed when I was printing and got a warning message about the low ink level.

  No idea what caused this problem and how to fix?

  Thank you

  rockydean

  I searched the Internet and found something that solved my problem.   The link to information is:

  http://h10025.www1.HP.com/ewfrf/WC/softwareDownloadIndex?softwareitem=al-109416-2&CC=US&DLC=en&LC=en&os=4063&Product=4027465&sw_lang=

  I do not uninstall anything - just clicked on download.

  Now everthing is great to work with the HP printer Assistant.   Finally.

  rockydean

• Want 4520: Cancelled the subscription to instant ink but printer still wants to connect to it

  I cancelled my instant subscription of ink. I also decided to use my printer with a cable.

  Whenever I try to print something now, the software wants to connect so I can use the instant service of ink. I can only print when you click several dialog boxes.

  I want to just a regular old printer connected to my laptop via a cable. How do I convince them what to do?

  Thank you for your help,

  Sabia

  Hi @Sabia,

  I recommend instant contact of ink with 1-855-785-2777. They will be able to provide with support in real-time to rectify everything explain related issues.

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• Instant ink: ruined the last 4 digits of my instant ink trial code.

  Hello

  I bought a HP Envy 5530 printer that came with a free trial of two months of instant ink system. While scraping off the coast to reveal the code, I accidentally damaged the last 4 digits of the series of 16 digits.

  Is there a way I can get a replacement for it / get to know the last 4 digits?

  Thank you

  Stefan

  Hey @_Stefan,.

  Welcome to the Forum from HP Support.

  I see that you are looking to complete the configuration of your instant ink after having a problem with the registration card. Do not worry - what is happening and there is an easy solution. I would like to help.

  Your fastest path to resolution of reaching out to our cloud support team. You can click on the following link to start a business:

  https://support.HP.com/us-en/contact-HP/product/HP-Instant-ink-series/5264756/model/5401249#Z7_3054ICK0KGTE30AQO5O3KA30F3

  Once you complete the form online to build your business, you can choose among different ways to contact direct. Let me know if you are able to finish your sign. If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the "Thumbs Up" icon below by clicking on "Accept as Solution" (this will help others find the solution).

  Thanks for posting in the Forum from HP Support.

  Have a great day!