Issues with the blackberry desktop software-blackBerry Smartphones

Similar Questions

• Issues with BBM blackBerry Smartphones 2

  Hi, first I have a Bold 9700 and my contract covers everything (internet/email/bbm, etc.). (Edit: and I am on Orange, to the United Kingdom, if it makes a difference.)

  But whenever I've been on BBM it has not looked like all the manuals of the user here say it should - I don't see the display picture of anyone, and I can't add my own. When I looked at the online books and tried to follow the instructions, the layout / interface was different textbooks suggest it should - and I tried a number of different versions of more textbooks, is not that I am looking at the wrong version.

  However, I did check and noticed that I was on a version 4 something BBM. I had the link to update sent to my phone and updated. However, now the BBM icon has disappeared from my home page and I can't find anywhere to get back. I had been able to always get him well "switch application", but I restarted my phone and now I can not even find BBM through the application of switch option either.

  I noticed something here on the RIM, I guess that's the issue, but I don't know why it would be. I did not add anything like that to my phone, but as I say, the complete package of my service provider, so I could not see any reason why I wouldn't be able to upgrade my BBM on my device.

  Any help to recover the icon would be massively appreciated (while I want the display pic problem to work, I'm more interested in being able to get on BBM himself first!)

  Thanks in advance for any help, greatly appreciated!

  I would say this: use your BlackBerry Messenger feature to back up your contacts, you have now, and also, do a full backup using the Desktop Manager.

  Then go into Options > Advanced > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.

  Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.

  After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.

  You can restore your contacts from the application of v.5 BBM or from Office Manager > Backup/Restore > advanced.

• Calendar of Smartphones blackBerry used to synchronize with the new Desktop software

  I recently received the latest version of the desktop software. For some reason, my Outlook calendar sync is no longer with my Blackberry. When I go to the title of the Organizer in the Desktop software, MemoPad address book & tasks are checked and work, however, timing is not verified and in parentheses next to it says not installed. No idea why this is or how I set it up to make it work again.

  Any help is greatly appreciated!

  Check first under Options | Advanced options | By default the Services and make sure that the e-mail address which must synchronize with Outlook is set as the CICAL one

• Issues with BBM blackBerry Smartphones

  Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back

  Hello presh007

  Welcome to the Forums of the BlackBerry Support

  If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.

  To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• Problem with the blackBerry Smartphones SMS Inbox

  I had problems with my Blackberry Torch 9860 sms Inbox.  The time and date that are on my phone are correct, but when I go to my sms Inbox, the date is showing that "May 22, 2043" and each message arrives at "12:08" no matter what time it really is.

  This is an easy fix?

  Thank you!

  I ended up remove all the messages of this 'day', so he would not appear in the Inbox and now when I send or receive that he puts the messages in the right time.

  I have nothing else it seemed to have settled himself.

• Issue with BBM blackBerry Smartphones to add a new contact

  I just bought a BlackBerry for a parent especially to be able to use BBM with him, knowing that he will soon be abroad;

  The problem is that I can not add him to my contacts: scanning the bar code don't work, for what is to type the PIN code or text. I even tried to send him an email. There, for example, can add me, and none of the latter work neither.

  I downloaded the latest updates and tried to charge our devices several times, but it was useless...

  Any idea what could be the problem?

  Thank you in advance!

  Laura, of course try it.

  Rakboyz, please read this thread and follow the suggestions.

• Issue with BBM blackBerry Smartphones

  Hi all.

  BlackBerry 9800

  Platform V6.0.0.448 6.4.0.210

  Carrier: Rogers

  Question: The BBM Messages are not in delivery or receipt.

  I can type out messages and send them, but they are not being delivered and I don't get the bbm messages. I can send the same message from 10-15 times and it can be delivered.

  Text messages work, and my browser works, both on data and wireless. Was working fine last night, the problem started today. Made of soft and hard reboots no change.

  Any thoughts?

  Thank you

  Yes, I have some thoughts.

  First of all, to register again your phone on the network

  http://www.BlackBerry.com/BTSC/KB00510

  Then, return your service books

  http://www.BlackBerry.com/BTSC/KB15402

  Let us know if that helps.

• How to debug the java application BlackBerry on Eclipse with a BlackBerry Smartphone?

  Problem:

  How to debug the java application BlackBerry on Eclipse with a BlackBerry Smartphone?

  The following procedure:

  http://docs.BlackBerry.com/en/developers/deliverables/12002/Debug_an_app_on_BB_device_656366_11.jsp

  Error:

  An internal error occurred during: "launch WMMS_ACC_video_test0".
  java.lang.NullPointerException

  I found that other methods of debugging.

  If anyone knows how to do it please tell me.

  Thank you for your attention.

  http://www.BlackBerryForums.com/developer-forum/107455-debugging-live-device.html

  Solution:

  Start the IDE
  Connect your device to the PC via USB
  compile your application and load on the device
  in JDE - Debug - attach to-Pocket
  ignore all dialog boxes
  do the breakpoint
  Start your application on the device

• BlackBerry Smartphones the Motorola HS820 earpiece/Headset Bluetooth Audio works with the Blackberry Bold 9700?

  The Motorola HS820 earpiece/Headset Bluetooth Audio works with the Blackberry Bold 9700?

  It's not clear to me, if only the bluetooth Blackberry devices work with the Bold 9700, or any bluetooth device.  With the Bold 9700 recognize to ask the code four numbers when first by aligning it with the HS820?

  I matched two Plantronics, a Motorola and an earpiece/headset Cardo bluetooth with the 9700 and they work very well for phone calls, but I can't get the audio from Media Player to play on one of them.

• Option to email pop/net for the blackBerry Smartphones No.

  Hoping someone would be able to help me. I received recently a 9000 "BOLD" hand to a colleague and I just connected with Vodafone.

  However, that's when I discovered a huge problem - is not an option to implement another thing than to the e-mail of the company, and I just ordinary pop and Web email accounts. The wizard appears only with the "BlackBerry Enterprise Server" option.

  I tried to register with the host but Routing Table which is not arranged things.

  I also installed the desktop software and tried to update its software without result.

  Someone at - it e-mail-oriented a different idea of what I can do on receipt of email on my smartphone? It kills me!

  calbiry wrote:

  Someone at - it e-mail-oriented a different idea of what I can do on receipt of email on my smartphone? It kills me!

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then, call your carrier a inquire to have the BlackBerry data Plan added to your account.

  Good luck.

• Problem with attachments blackBerry Smartphones (PDF format)

  Hi all I need your help.

  I bought a new BB Curve 9360 and transferred the datas of an old BB using Desktop Manager

  I have two strange (for me problems):

  -If I try to open an attachment (especially PDFs) I get an error "application already sent. Send again? »

  -new electronic mail messages is displayed in all of the envelope only and non-envelope @domain.it

  Bye and soon of the Italy, Bruno

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Cannot save the blackBerry Smartphone Smartphones SMS like any other regular phone?

  I bought my BB Torch not too long ago, but it seems that I could fill up to the brim with SMS because it asks me to delete some to make room for more.

  I checked online how to fixed this and everything I find is say to go to:
  Options

  SMS

  Keep Messages on SIM - check no.

  There is no on the torch, which is a disappointment.

  Anyone know of any way to solve this problem?

  Hey mcralex,

  For BlackBerry Device Software 6.0, follow these steps:

  1. On the BlackBerry smartphone home screen, open the Messaging app.
  2. Press the Menu key, and then click Options.
  3. Click on text messaging.
  4. In the Text TEXT box, clear the box Leave the Messages on the SIM card .
  5. Press the Menu key, and then click Save.

• Problem with the BlackBerry Developer Site

  We are currently experiencing a problem with the integration of BlackBerry ID with the BlackBerry Developer web site.  This prevents the developers to create a new BlackBerry ID Token, connecting Issue Tracker and Developer area and potentially other areas that require authentication.  Trying to access one of these pages gives the following error.

  Sorry, there is a problem with the page you are trying to reach and it cannot be displayed. Please try again later.
  

  Teams are trying to solve the problem.  We apologize for the inconvenience.

  The problem has been resolved.  You should now be able to connect Issue Tracker and generate BlackBerry ID chips again.

• Interaction with the BlackBerry via USB

  This may be the wrong forum for this question, and if so, please point me to one that is more appropriate, because it doesn't seem to be a forum of developers on this segment of use cases.

  Is there a material that interacts with the BlackBerry through the USB connection?  The BlackBerry Desktop Manager can make quite a range of things with the BlackBerry via a USB connection.  None of this is publicly available or documented?  If this isn't the case, it is fine, please tell me if I can stop looking in vain for him.

  There was an example of code, packed with JDE 4.1, I think, who communicates with the BlackBerry via USB using BBDevMgr as a resource com  There is a lack of documentation of this interface and its capabilities and limitations.  It is still supported?  If so, where can I find the documentation for it?

  Thank you for your time.

  It is still supported.  You can find the documentation in the "use USB or serial port connections" section of the BlackBerry Java development environment development Guide found here:

  http://NA.BlackBerry.com/eng/support/docs/subcategories/?usertype=21&category=BlackBerry+Java+applic...

• What developer support options are available for the development of Java for the BlackBerry Smartphone?

  What developer support options are available for the development of Java for the BlackBerry Smartphone?

  What plans are available?

  Who can I contact with to register a support plan?

  One of the evangelists 'Developer' RIM working outside South Africa, I think, so there should be someone local you can talk too.  If you message Mark Sohm (the RIM name you will see a lot on the forum - MSohm), with your e-mail address and it ask to put you in contact with the Developer Evangelist in SA, which should help.  You can tell Mark to ask me if he needs clarification.  Do not promise anything either but I hope that something will happen.