It is a disk failure?

Hello

We have MD1220 box connected to the Dell server. I used SUU_721_Q12013_A00 disk of DE06 DE08 firmware update. One of the disc has not updated to firmware and after restarting the server I can't in OpenManage Server administrator. He showed DE06 version before reboot (but disc had broken down with X red) even no errors have been provided to SUU after firmware update, all managed. As I can not access server and enclosure physically if the disk has failed and must be replaced, or it is another reason why after unsuccessful firmware update it does not appear on OpenManage?

Thank you

It is possible that the drive has failed, but the best way for us to be 100% sure, that is if you can run a DSET report on the server. In this way we can watch some log files and be able to see what caused the drive fails if it is in a failed State. If you are not familiar with DSET you can get it at www.support.dell.com/dset once you get that took place that I can give you my direct email and you can send it to me to review for you. Please let me know if you have any questions or concerns.

Tags: Dell Products

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