It says that my drive is missing or is disconnected?

My laptop RANDOMLY stopped allowing me to read discs, burn CDs or watch DVDs. -What happened? How can I solve this problem?

I tried Mr Fix It... have not worked, he said, it was what was wrong, and she has not been set. One day it worked fine, then the other, I tried to burn a CD, it wouldn't work. Then I tried to play a game, Sims 3, as usual, and it wouldn't work. I never watch DVD on it, but I figured I would just give it a try. Nothing. Any suggestions? or knowledge of the cheapest way to fix it?

Hi aarmw,

When you insert a CD/DVD can actually hear the material, looking for the CD/DVD? When the CD/DVD is inserted that makes a scratching noise? It may be that your CD/DVD is simply dead and must be replaced or a lead came in bulk - this is why the message "missing or disconnected."

You may need to get a technician to look at your machine to determine what the problem is. You machine had an office that could have looked at the connections yourself, but in the case of a laptop, it is much more difficult, especially if you don't know what you are doing, to check the wires.

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web:http://www.winuser.co.uk;  Web: http://xphelpandsupport.mvps.org;  Web: http://vistasupport.mvps.org;  Web: http://www.silversurfer-guide.com

Tags: Windows

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