iTunes crashes when I click on Preferences

Just got a new laptop, Dell XPS 13 9350, CPU i7-6560u, running Windows 10. I copied on my iTunes from my old laptop folder, downloaded and installed iTunes, but when I click on edit > Preferences it completely freezes and has to be stopped in the Task Manager. I tried to reinstall iTunes, I tried to delete the old library files and preferences in the folder iTunes and then reinstalling iTunes. It happens again every time. The laptop is brand new, this shouldn't really happen.

Try Fix unexpectedly closes or launch issues in iTunes for Windows - Apple Support.

TT2

Tags: iTunes

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