iTunes crashes when trying to sync.

I have 2 iPod touch and iPad 2.  When I download an IOs updated Itunes hangs in the download.  The same thing will happen if I try to sync music (more than say 50 folders).  If I sync only a few files, synchronization will end.  I worked with apple for several weeks.  He went up to their "Engineers".  They come back with 'it's a XP problem  I'm not sure what to try next.  I've uninstalled and reinstalled all software Apple (Itunes, Quicktime, Safari) according to the instructions of the support.  I did all the updates of Windows.  Uninstalled/reinstalled AVG Anti-virus software.  Nothing seems to work!  According to the accident report "AppName: itunes.exe AppVer: 10.2.2.12 ModName: msvcrt.dll ModVer:7.0.2600.2180 Offset: 000372e3.  I tried to restore the file msvcrt.dll from the XP disc.

Any suggestion would be appreciated.

Check this box:

https://discussions.Apple.com/thread/2372710?ThreadId=2372710

Tags: Windows

Similar Questions

  • IMovie crashed when trying to share a movie at the theater

    IMovie crashed when trying to share a movie at the theater.

    When you restart it hangs again, a background task seems to try to re - share the movie.

    How can I recover the film in order to share this file and to the theatre?

    How to stop the background task so that I can use iMovie?

    Hello chattychatty,.

    Thank you for using communities of Apple Support.

    I understand that iMovie will leave whenever you launch the application after trying to share to the theatre.  To start with this issue where iMovie can not open, I would you please create an iMovie library and see if iMovie opens with this new library:

    Create a new library

    1. Choose file > open library > new.

    2. In the Save dialog box appears, type a name for the new library and navigate to the location where you want to save it.

      The default location is the movies folder in your home folder.

    3. Click Save.

      A new library is created at the chosen location, and an empty event with the current date is created.

    iMovie (2013): work with multiple libraries

    If iMovie opens in the new library, we know that there is a problem with your existing library.  The good news is that your information is not lost, since you are able to move your projects and media:

    Copy or move projects, events, or the clips between the libraries, or drives

    1. Connect a hard disk that contains the library target to your computer, or copy the library target on your computer.

    2. Choose file > open library and choose an option from the submenu.

      You can choose among libraries recently opened at the top of the submenu, locate an existing library on your computer, or create a new library.

    3. The selected library opens in the list of libraries, with the first selected event and its content is displayed in the browser.

    4. In the libraries list, select the event that contains the item you want to move or copy.

    5. In the browser, select the item you want to move or copy.

      Note: To select multiple items, hold down the command key when you click the items that you want to select or drag a marquee around the items.

    6. Do one of the following:

      • To move items between events or libraries: drag the clip or the project to another event or a library.

      • To copy items between events or libraries: Option-do drag the clip or project to another event or library first slipping and then by pressing the Option key when you drag.

    Please report back with your findings!

    Take care.

  • I rented a movie from iTunes Store when trying to watch isn't on my downloads. Then tried to rent it again thinking that it t, he says I rented it and go to downloads downloads it says I have no active download so I'm stuck unable t

    Rented the movie on iTunes Store and I cannot see on downloads. When trying to tent again thinking that it didn't pass he said I rented it go to downloads, but it does not show here.

    Anyone own this as the step to take?

    About rent movies on the iTunes Store - Apple Support

  • iTunes crashes when I click on Preferences

    Just got a new laptop, Dell XPS 13 9350, CPU i7-6560u, running Windows 10. I copied on my iTunes from my old laptop folder, downloaded and installed iTunes, but when I click on edit > Preferences it completely freezes and has to be stopped in the Task Manager. I tried to reinstall iTunes, I tried to delete the old library files and preferences in the folder iTunes and then reinstalling iTunes. It happens again every time. The laptop is brand new, this shouldn't really happen.

    Try Fix unexpectedly closes or launch issues in iTunes for Windows - Apple Support.

    TT2

  • Photoshop CS5 crashing when trying to save and open files (need urgent help)

    Hello

    Recently, my photoshop CS5 played upward and often when I try to save files it will freeze to the point of crash and clicking on ok. Today too it crashed when I tried to open a photoshop file.

    It's very frustrating because I'm a graphic designer and trying to complete an urgent task, but I suck because anything I do is save and I have to keep starting over. It is literally broke down about 40 when the day is over and I lose so many hours that I just haven't.

    Please help me, it came out not the case and needs to be repaired emergency.

    My as mentioned version is CS5 and I've updated yesterday with nothing doesn't.

    My laptop is a Mac

    If necessary info:

    Model name:MacBook Pro
    Model identifier:MacBookPro7, 1
    Processor name:Intel Core 2 Duo
    Processor speed:2.4 GHz
    Number of processors:1
    Total number of cores:2
    L2 Cache Memory:3 MB
    Memory:4 GB
    Bus speed:1.07 GHz
    Boot ROM version:MBP71.0039.B0B
    Version of the SCM (System):1.62f6
    Serial number (System):WQ0422P1ATM
    Material UUID:92320237-011A-5454-96B7-28704CE335C0

    Motion sensor sudden:

    State:Activated

    Any help much appreciated.

    I don't think I did something for it to start to happen, is it just came out of nowhere... I usually just do the same thing a few things with the program and also havn't changed files or even the computer.

    Thank you.

    Yes, you're crashing on a good bug known to MacOS.

    Apple is still working on a fix.

    But in the meantime, go run disk utility and repair your disks - which must repair the disk of the data structures and avoid the bug.

  • Adobe Reader 10.1.3 crashing when trying to print, Windows 2003 server 64-bit (Citrix/Terminal srv)

    I'm running 9 servers Citrix with about 300 daily users.

    Servers are running Windows Server 2003 64-bit, with Citrix Presentation server 4.5.

    Since the last time that I've updated (Adobe Reader, Flash Player and Windows updates), he had a problem when you try to print from Adobe Reader.

    First of all, I have installed Adobe Reader 10.1.2 and when users tried to print, then planted program.

    Then I tried the upgrade to Adobe Reader 10.1.3 and the same problem occurred.

    Then I tried downgraded to the same 10.1.0,.

    Finally, I tried and old version 9.5 and again, I get the same error.

    I also tried to disable the protected mode, nothing works.

    No matter what I do, I always get this crash when you try to print.

    The funny thing is, if I do a new install of Adobe Reader 10.1.3 then printing works fine, until users connect to the server.

    Then it will work ever again, unless I have do a reinstall.

    The program crashes when you type preferences.

    Help!

    I've now changed my PDF Reader Foxit Reader on my servers and everything works great.

    Thank you very much Adobe!

  • computer crash when trying to play all videos

    the computer hangs when playing videos

    Hello SherryGodfrey,

    I see that you have problems with the computer crashes when you try to play videos. I would like to help with this question, but I need some information.

    Can you provide the full model and the product number of the computer? Here is a link that shows how to find this information.

  • Get an error 'xmlinit; Make sure if msxml4 is installed"when trying to sync GPS Golf Buddy World?

    I am trying to sync my Golf Buddy GPS World and I get an error of xmlinit; Make sure if msxml4 is installed.  How can I fix it?

    * Original title: error of Microsoft trying to synchronize gps golf

    Hello

    Please try following the steps provided in the article and check if it helps.

     

    MSXML error message

    http://support.Microsoft.com/kb/810209

    Perform a clean boot.

    To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.Microsoft.com/kb/929135

     

    Please note: After troubleshooting, be sure to start your computer in normal mode by following step 7.

    If the problem persists, I suggest to you, please contact the manufacturer for assistance.

    http://www.golfbuddyglobal.com/support/FAQ.asp#CON04

     

    I hope that helps!

  • First Pro crashing when trying to export

    Hello

    I have problems with Premier Pro completely crashing when I try to export.  He treated several other scenes very well with crashing them but it won't let me export it a scene that has the same parameters as the other scenes.  What should I do?

    Looks like you need to contact the red giant to support with their plug-in.

  • InDesign CS3 crashes when trying to print using OS x 10.7 Lion

    Since the installation of Lion, passing of snow leopard, InDesign does not print, but crashes when you try to get the print dialog box. I can print by generating the PDF of the document, and then print from Acrobat 8.3.0. It of a workaround, but what should I do to be able to print from InDesign, the use of Lion, for my EPSON WorkForce 635 printer now.

    Everything worked fine in Snow Leopard, but I don't want to go back to an older OS now.

    Ken

    I found this form of solution Michael Wiwerka. It works!

    Kind regards

    Kabeljauws (Laurent Spierings)

    on Adobe forum and IT MARKET, my InDesign CS3 and Illustrator CS4, two silencers during printing (with OS X 10.7 Lion). This correction is no problem, but has really solved my printing problems.

    To avoid this accident try this workaround.

    -------

    Adobe PDF PPD delete the following folders:

    OS/Library/Printers/PPDs/contents/Resources/en.lproj,

    OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,

    OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,

    OS/Library/Printers/PPDs/contents/Resources/ko.lproj,

    OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,

  • 12.4.3.1 iTunes crashes when syncing iPhone installed 6 9.3.5

    As it is said, iTunes force crashes/closes unexpectedly when you try to sync with my iPhone 6. It is a problem, too I had with previous versions of iOS and the phone seems stuck after saving the phone, usually the last stage, or more generally during one of the steps: "waiting for items to synchronize." When I quit iTunes then reconnect the phone, it tends to go very well. That doesn't happen whenever I have clocks and is random. Was wondering if others have this problem and what could be done to remedy this.

    What you do is now very well. "Pending items to synchronize" is sometimes, especially after a system update in a long process, in order to not jump ship too early. You can also try performing a reset, while the device is connected to iTunes, but iTunes recovery generally works better.

    ------

    Try these standard troubleshooting steps.

    Reset: hold the Home and Power buttons until you see the Apple logo (10 to 20 seconds).

    If this does not help, you may need to restore your iPhone: https://support.apple.com/en-us/HT204184

    If your backup in iTunes, make sure that it is an encrypted backup.

  • iTunes crashes when syncing the iPhone and iPad

    I was not able to sync to my iPhone 6s or iPad 2 since the new version of iTunes. iTunes works fine until I connect iPhone or iPad and then it freezes. I have iOS on both and OS X 10.11.2 and 12.3.2.35 iTunes 9.2

    A software update was released for iOS (9.2.1) and OS (10.11.3) Thursday. Downloaded and installed both. Did not help.

  • 12.5.1 iTunes crashes when you play on AirPlay

    Hi all...

    Since the 12.5.1, update any when I play music over the airtime to one of my devices AirPlay after ten minutes or so, iTunes hangs on my iMac. I have had three accidents on three times when I played the music in this way, since the update.

    Of course, I could use some advice on how to approach this. It is even possible to go back to my old iTunes?

    Furthermore, I played music over airtime all the time before the update with iTunes ever crashing. In addition, a few anecdotes:

    • iMac is connected to an Airport Extreme via Ethernet
    • Airport Extreme is plugged into an Ethernet hub
    • The Airplay device is a Pioneer receiver, connected on the same hub Ethernet (two different Pioneer receivers in two different places)

    Here is a (partial) example error log:

    Process: iTunes [39786]

    Path: /Applications/iTunes.app/Contents/MacOS/iTunes

    ID: com.apple.iTunes

    Version: 12.5.1 (12.5.1)

    Generation information: iTunes-1200012005001021 ~ 2

    Code type: X 86-64 (Native)

    Parent process:? [1]

    Manager: iTunes [39786]

    User ID: 502

    Date/time: 2016-10-03 10:14:49.890-0700

    OS version: Mac OS X 10.10.5 (14F1909)

    Report Version: 11

    Anonymous UUID: 35DF2678-532B-1D2F-1491-16D61A122FC0

    Sleep/wake UUID: 324107AB-D38A-4827-949C-D31B2B520523

    Time since started awake: 5600000 seconds

    Wake time: 580000 seconds

    Crashed thread: queue main iTunes shipping 0: com.apple.main - wire

    Exception type: EXC_CRASH (SIGABRT)

    Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

    Request for clarification:

    Abort() called

    Error object 0x7fa85be0de00: pointer being freed was not assigned.

    Crashed thread 0: queue main iTunes shipping: com.apple.main - wire

    Hello Brent,.

    Thank you for your participation in the communities of Support from Apple.

    I see that iTunes is leaving after an update when you play songs to AirPlay devices. Let's try some troubleshooting steps to help isolate and resolve the cause of the error.

    If you haven't done so already, don't forget to restart your network devices and receivers of the AirPlay. For AirPort Extreme, I suggest a "soft reset" for now as mentioned in resetting an airport station base FAQ.

    Then try the AirPlay test in safe mode and a new account on your Mac user. The following steps can help to eliminate software conflicts in your user account and can give us an indication of the additional troubleshooting steps to try then.

    You can use this Support article as a guide to complete both of these steps-How to test one question in another user on your Mac account.

    When it comes to tests in a new user, you need to import a few songs in iTunes for testing library. Here are some links to help with the signing in music Apple or download past purchases:

    Download your latest purchases

    Turn on iCloud music library

    Best regards.

  • iTunes crashes when opening since the last iso update

    Updated my iso software a few weeks ago.  Since then, whenever I try to open itunes, it crashes and gives the following error: any suggestions on how to solve this problem?  Impossible to get in itunes at all.  Tried to start if not connected to internet/wifi etc as suggested by apple.  not good. didn't want to go that the uninstall/reinstall route until I was sure it was necessary.  Thanks in advance for your suggestions.

    For general advice, see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

    More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

    Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

    TT2

  • iTunes crashes when you go to the store

    Hi, this could well be the last chance. I had this problem since the installation of the latest version of Itunes. I can update my apps ok, but as soon as I try to access the store for music, etc it hangs. There is no error number and ends by saying that windows is serching for a solution consisting in intsaller I have already. In my view, support Itunes gave me now. I tried: complete the removal and reinstallation of Itunes, sending reports of diagnosis, directed to a web page of MS, via communities to support itunes, which gives a fixit who has helped many others, I tried procmon that gives some cases iTunes has not allowed and I guess maybe to investigate on no longer. The thing is that it comes so then close access to the store and I have actually connected to the store once during al this but came out and went back in and it crashes.
    So can someone out there help me please.

    Support for products Apple is located in the Apple Forums:
    https://discussions.Apple.com/index.jspa

Maybe you are looking for