J460 wireless, win 7, WORD & Excel, print lost files.

When I got this PC (computer desktop HP Compaq Presario CQ5024IT (Win 7 version 6.1.7600 Build 7600)) and printer J4680 last December (2009), I installed the printer as wireless & everything worked for a while. Had to get the cd of HP that it came with Win 7 stuff. (Also, don't is close to phone line yet so no fax functions have been attempted).  After several months, the printer started to cannot print in certain circumstances. (History, so I don't remember all the details.) As I remember, functions came and went. For the past months, it has not printed from WORD or Excel...

After several installs (one final & most successful is also wireless) since the CD from HP, the rpt of tst do not Work wireless says 'no probs found congratulations successful wireless printer installation. Diagnosis pg & test sent pg of the PC as well print correctly. Printed pages of Word or Excel appear in the display printer as printing for a few seconds and then go away from the display, but the printer does not... I installed the j4680 as USB or wireless connected and the same symptoms occur (currently is wireless).  Win 7 insists on the fact that I have the latest & best driver when released to research... on some previous installed try to print the test or diag pgs gives 'the computer cannot communicate with the printer' or words to that effect, it does not right now so I don't have the exact wording of msg. I have the network printed report with lots of data (the excellent signal strength) available if necessary test configuration.

......... HELP PLEASE HELP ME RHONDA... Ben in Kona

The download file is as follows:

2009-10-22, version: 13.0.0, 315,95 M

Tags: HP Printers

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