J9L60PA: No Audio beats available after update of WINDOWS 10

No handler found when audio beats or app I've upgraded to Windows 10... rather have download realtek hd audio that offers bad sound... my laptop comes with beats audio speakers... where should I get my beats back audio Panel... Please help

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question on your HP laptop and your Beats Audio does not work properly after upgrading to Windows 10. Here is a link to help solve the speakers and sound does not work correctly.

The link by using the Windows troubleshooting tool is the best for this situation.

You can also try.

1. right click the speaker icon in the lower right corner of your time.
2. click on playback devices.
3. click on the speakers.
4. click on properties.
5. click on the Advanced tab in the Properties window.
6. change the default Format menu drop-down of the highest quality 192000 Hz.
7. click on apply. Reboot the laptop.

You can try to use theWindows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

If that's not enough to uninstall the Realtek HD Audio and other that are listed in Device Manager, click the arrow next to its video and controller to expand this category games
Click on it Audio IDT high definition (HD), and then select Update driver software.
Select search automatically for updated driver software.

The laptop must find and automatically install the updated driver.
Once the installation is complete, restart your laptop.

I hope this helps.

Thank you.

Tags: Notebooks

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