JTAPI and SCI

Hi list;

Can one tell me why the communication between MCI and IVR via SCI and not JTAPI while communication between the Manager IVR and call is JTAPI? Also, what type of communication between MCI and call manager?

Bilal,.

"Note the positions" which means that if you think that the answers to your questions are right you may scores the answer. In the lower right corner, you will find a link 'Rate the post' or a drop-down list.

About your questions, you can imagine a GP as a container of PIMs. A PIM support a connection of device to an ACD or IVR.

For traditional CLSA or are a available in Cisco CallManager PGs specific price lists and they do not use GED125. These pages use connections of CTI to the CLSA and the CTI connection depends on the CTI link provided by CDA (Avaya-> MAPD, Nortel-> Sympoium CallManager-> JTAPI).

Hope this helps,

Juan Luis

Tags: Cisco Support

Similar Questions

  • Error loading of HCI and SCI load error

    I have a Tecra A9 and have recently updated the BIOS v2.10 I reinstalled the added value pack, but when I try to run the Setup of HW in the Toshiba Utilities in the start menu folder, I get "HCI load error!" then followed "SCI load error!" but it puts in place a box of dialoge installation with only the 'General tab ' with details of the current version of the Bios.

    This utility to work properly on an another Tecra A9 I installed the same added value pack.

    Popular ideas

    Do you use the clean operating system preinstalled or Toshiba recovery image?
    Why you have reinstalled Toshiba VAP? Have you noticed a few problems in the past?

    When you start Toshiba assist > Optimize is the same error message displayed on the screen?

  • Bad wireless connection with wireless router. UN plug the router and plug it back and connection ok. Do this sometimes 2 or three times. Some time its ok.

    Set up a wireless connection from the laptop to my router upstairs and scia, we have that we have most of the time to kill the power to the router to reset the connection to the laptop. What anyone know or had this problem?

    And his age? If more two years, replace it. MS - MVP - Elephant Boy computers - don't panic!

  • Version 8.5 UCCX and JTAPI

    Hello

    We run UCCX 8.5 and I was wondering if anyone knew a way to know what vertion of jtapi is currently circulating on the UCCX Server?

    Also if you install on a single server jtapi in a HA envirement also must you install on your second server?

    Thank you

    Alexis

    NetPacket.co.uk

    blog.NetPacket.co.uk

    UCCX'll crumble the jar the configured CUCM JTAPI automatically; You can also take this file via the url https://cucmip/plugins/jtapi.jar.

    Once you have the jtapi.jar you can query version manually via CiscoJtapiVersion, make sure that the jar of jtapi is in your class path:

    java -classpath .:"/Volumes/Macintosh Data/Downloads/jtapi.jar" CiscoJtapiVersion

    Cisco JTAPI version 8.6(2.10000)-10 Release

    For reference, the above came to a CUCM with version 8.6.2.22900 - 9

    If this is not enough, you can always pull down the newspapers MIVR via the RTMT which will be the version. Maybe do a little digging however.

    In an HA pair scenario, as before UCCX will automatically collapse the CUCM JTAPI. No manual intervention may be required.

    HTH

    Ezell Tanner
    www.ctilogic.com

  • Windows 7 full screen games and desktop applications losing focus and stealing discussion questions

    NOTE: The updates at the top of this announcement, the original message is less than.

    UPDATES: here are a few updates and new information that I have gained since the original publication.

    Registry settings

    After doing a lot of reading, I found some registry settings that appear to solve some of the problems I see. All three were found in HKEY_CURRENT_USER-> Panel-> Desktop

    ForegroundLockTimeout: Has been reset for some reason any. I removed the key and restarted, but he is back to zero. This is why I looked at the default value of 200000 (decimal) and set it. After that, he stayed. \

    I saw two other keys HungAppTimeout, WaitToKillServiceTimeout, and WaitToKillAppTimeout and all have been set to zero. I deleted these registered.

    I have no idea what set these registry keys to zero, but after being put into default, I can now click on an application full screen reduced, and he returned immediately. I can still lose focus in full screen or desktop app, but not as often as before and now he is usually just badly behaved apps stealing focus rather than seemingly random events.

    I wonder if there is a patch that has changed these values, or a settings option that does. From what I read, they are sometimes twisted to allow faster restart and stop servers.  I don't have a software that would be while and manually set their and none have the people I know. One of them has confirmed that their box also has these set values zero and has no idea why.

    I hope this information is useful to other people with odd focus problems.

    ORIGINAL POST FOLLOWS *.

    I have a problem in Windows 7, which at first I thought a number of different problems, but I am more convinced that they are all connected.

    All of them started to happen around the same time - late January or February after a Windows Update - and largely the same or very similar issues affect 3 of my friends and co-workers running Vista and 7. Unfortunately my notes on the update happened while the time are missing, but all 4 of us have seen questions start at the beginning of the year in the January/February calendar, which makes it seem like they should be linked.

    NOTE: There were a few minor problems before even with the update, but nothing like what happened in early 2011. I had problems to update with Vista and 7 alone, but they were rare and sometimes fixable with registry hacks or it was an offending program, something did not like Aero, etc..  The questions below got a lot worse in early 2011 so they appear together in this post.

    I will describe each problem separately and the affected BONE and the symptoms, and I hope that some can make sense and help me solve the problem. Major problems first, then a few small problems and measures that I took to the to check follow after. Sorry for the long post, but it's a maddening problem affecting many people, and I want to be as complete as possible.

    Games not switching and the apps full screen #1: if I'm in a game fullscreen and I go to the office, it is very difficult to go back. If I click on the taskbar icon, nothing happens. I have to click on it repeatedly, often a dozen times or more before the application full screen or game is restored. It is most often with the games. Full screen I don't want not maximized, I mean where a program takes the entire screen. Games is easier to reproduce so far have all I currently use the question and variances in how it is difficult to come back in full screen are not significant between them.

    Apps full screen #2 focus lost: this happens especially to my friend running Vista, when you play the game full screen. She will play something like the Lord of the Rings Online and she loses the keyboard focus and the mouse, but the game is always full screen. Usually the only way that she can solve the problem is to use CTRL-ALT-DEL to bring up the Task Manager, which for some reason solves the problem and she can return to the game for a little while that. I run Windows 7 with another couple of friends and we can also see this question, it is much less common. Changing an old mouse seems correct for Vista for some reason any. 7 that it happens rarely, if hard to duplicate to see if changing the mouse would help. In any case, will and against a beautiful new mouse laser mouse is usually a horrible option.

    Office applications #3 lose focus: it affects two of us under Vista and 7. We will be typing in chat, email, anything... and the foreground app will lose focus. What catches there that is impossible to determine. In my case, I can occasionally see a taskbar popup button and then disappear immediately, but I have never been able to track it down. Running in safe mode or boot seems to have no effect on this, or disable all services, extension and program but by default Microsoft in Windows 7 and Vista. Its almost like a Microsoft program is to do. Also, even though I mentioned the taskbar icon appears briefly from time to time, which cannot be bound: it does not always coincide with the loss of focus and is not always present when the focus is lost.

    #4 desktop applications lose keyboard focus and the mouse: it's like the number #2 above, but happens at the level of the office. Unlike the #3 that the window does not lose focus, it is always in the foreground, but keyboard and mouse stop working. It is usually impossible to move to another window. Just like #2, the solution that we have so far is to use CTRL-ALT-DEL to switch to the Task Manager, which temporarily solves the problem. ALT-tab through windows does not work.

    Here are other minor problems that may or may be linked, because they seemed too much to start with.

    Switching away applications full screen takes more time: Windows 7 on my machine, switching off games full screen takes more time than he did in the past. It was a minor issue in autumn 2010 and became much worse early 2011.

    Some windows lost focus while being re-size: if I take the corner of some windows for re - size, sometimes the re-size operation stops until I release the mouse button, as if he has lost the focus. Color of the window indicates usually focus however is still there, and grabbing the corner once again we will move me a little more. It may take several tries to get the window size as I want, as the re-size operation closes several times before I release the mouse button. This affects only 2 of the 4 people I talk so much that I can tell from our conversations and shared between Vista and 7. Both of us have Logitech mouse it might even be a driver problem, but using a mouse cheap test has not fixed the problem with me.

    Firefox: Firefox repeatedly will "dim", where Aero makes the window lose color to indicate that the application is not responding. It didn't happen before January 2011 for any version of Firefox.

    Concrete results to track down the problem:

    I ran programs like WhatHang and others who are trying to catch the programs that are suspended, stealing focus, etc.. Hours of testing found no results except that Firefox crashes frequently. Disable Firefox doesn't solve all the issues however, so I guess that its not related.

    I tried booting safe and clean, and they have had no effect. Secure boot is rather useless since I can not usually run programs that show the problem more easily. I also tried turning off everything except what comes with Windows 7, and it had no significant effect.

    I tried to use a different mouse. While it helped a bit with one of my friends, it only helped me so far. Different mouse drivers do not seem to help either. I also tried various nVidia without significant information acquired or corrective drivers.

    I also ran through various other ideas here as the race of the file system scanner and so on and not found any problems with my system, and where I could help my friends do and they also found nothing of note with maintenance and verification tools.

    My friends and co-workers: most of them are not local to me, so my focus of their issue has been rather limited. The main thing that we all have in common is that we had some minor problems in the past, as in 2010, and they've all got a lot worse in early 2011. Unfortunately none of us kept of records accurate enough to indicate any special updates that might have caused it.

    In any case, I apologize for the log message, but this issue emphasis is maddening. Its become a frustration serious then I thought to post information on the problems which seem related would be the more useful approach.

    I am a graduate of comp-sci systems and a companion systems programmer, and I have tried everything I can think of to debug and isolate problems, symptoms, etc. and had no chance. My friends are usually illiterate computer so that they are even more perplexed and frustrated by this problem. In my reading the forums, I see a lot of Windows Vista and 7 discussion questions, but rarely a lot of details, and when a problem is identified, it this far does not apply to me or my friends.

    I am happy to provide any other details I can.

    Updates:

    I forgot to mention that I have a Setup dual monitor. Aero seems unhappy with it, a lot of flicker when switching to full screen in games and other applications. I guess its because a single display off Aero while the other has it we or maybe not accelerated. Remove the second screen does not solve the problems I see, but I mention it in the interest of further development.

    I want to just chime in that I see similar (but not exactly the same) behavior and time seems to match as well. Among the updates must have messed something up. I forgot my Cardinal never update rule anything :/

    In any case, I have a few specific questions all problems related to full screen/window/input. When you play the Witcher, when you look at, if the mouse touches the edge of the screen, it stops, thus giving a very narrow range of angles I can watch from. Baldurs gate, as soon as I hit any key, I can't click on anything whether (and what I typed does not appear). Looking for police 3 (dosbox) it works fine until I hit a key, and then the mouse bounces oddly around the screen. If I alt - tab, in these 2 cases to last and go back, the problem is solved until I have a button again. In the case of the Witcher, if I alt tab and click the icon to the taskbar, it seems this problem, until I have a press.

    And I'm sure I had none of these problems a few months ago. I have tried everything I can think :( I tried the registry settings, but they do not seem to help.

    Edit: Oh, almost forgot. Whenever I click on full screen on an online video, like youtube, it appears in the background behind other windows, and then I have to click on it in the background to bring it forward. Very weird. Not sure if it's related. I'll try to change my video drivers... So boring when everything was working fine a few months ago.

    Edit 2: Do not take into account my post, I had a program called synergy race (usually use a mouse on multiple computers at the same time). Apparently, he was the problem.

  • Integration of CUCM 8.6 and CRM, what service API or XML?

    Hello

    Asked me to find documentation on the developer interface CUCM. We would like our CRM system to connect to CUCM and receive CID/CTI and duration calls real time to start.

    Which way we look? Our CRM supplier must watch AXL interface or XML functionality for the call real-time data? or in another way? any suggestions?

    Thank you

    Kristian

    Data in real time would require the TSP that provides the TAPI interface or JTAPI to subscription to the devices/DNs via CTI Manager. XML interfaces you mentioned are for administrative functions. ICT applications can impact the scalability of the CUCM pole so plan accordingly.

    Please remember useful frequency responses and identify useful or correct answers.

  • 7940 phone AND IP Communicator for Agents?

    We use the IPCC Express 3.5.3. Our call centre agents currently 7940 phones with a 2nd line of the agent. They would like to keep their physical phone and also have IP Communicator on their laptops in case they need to work from home and take calls. Can IP Communcator be installed on their laptops with lines shared for their person and their agent of lines? Can IPCC Express party lines, as long as the RM Jtapi user is associated with the physical phone and the IP Communicator?

    Thoughts? Thank you.

    These URLS should help you:

    http://www.Cisco.com/en/us/products/SW/custcosw/ps1846/products_data_sheet09186a008019ade0.html

    http://www.Cisco.com/en/us/products/SW/voicesw/ps556/prod_tech_notes_list.html

  • Link between ITC and CallManager Server

    Hi list;

    The link between the CallManager and the CTI server is done via JTAPI or one Trunk IP (as gatekeeeper of access using H.323 or SIP controller and so on)?

    Concerning

    Bilal

    Bilal,.

    If you plan to deploy the IPCC with Avaya or Nortel, he has no problem using CT Connect as a CTI server. In this case you don? business ICT or CTIOS need t. I have a deployment with ten Avaya Definity and ICM is used for intelligent routing between the ten Avayas and Envox CT Connect is the CTI server for the agents.

    You can not use CT Connect with the IPCC and CallManager, for later call center, because CT Connect do? do not provide Contact Center functions: login, logout, ready, etc. With the IPCC and CallManager, you can use CTIOS.

    For Avaya, Nortel and other OBXs, Envox CT COnnect provides functionality to connect, disconnect and change the status of the agent. For CallManager only provides functions of phone or the duties of the agent.

    Juan Luis

  • Help on how to rid my computer of virtumondo.dll, virtumondo.sci, virtutmondo.sdn

    Have met recently, that is yesterday, a horse of Trojan or worm called virtumondo.dll. also with the endings .sci and sdn. Apparently this malware prevents Windows Update, I have met. In addition, it tends to insert popups of advertising despite the pop-up blocker on. Finally, it has escaped the notice of McAfee anitvirus and SpyBot running actively during this 'newby problem' was discovered. There were other odd behavior of my system because I became aware of the existence of this malware on this subject. A good way to eliminate it? Micorsoft seems to be it is a target in many different versions, and from what I've read so far on the various web sites that apply, it is very difficult to eliminate because of its insidious nature...

    This is Vundo which has existed for some time.  Must be new variants because McAfee should have blocked.

    You have requested assistance from the Support of McAfee or McAfee Community Forums?   Because McAfee is your provider of antivirus seeking their advice should be a priority: https://community.mcafee.com/community/home

    You can also

    You use Java?  If so either uninstall or update and do not forget to to delete you older versions of Control Panel.

    Manually update your antivirus program to get the latest definitions, the empty temporary internet files and run a "Quick Scan" or anything that is equivalent with McAfee.

    If your problem persists, suggest that you run the following scanners that should not interfere with McAfee.   You will need to scan in Normal, Safe Mode or Safe Mode with network.

    Free Malwarebytes: http://www.malwarebytes.org/products/malwarebytes_free/

    Hitman Pro Trial Version: http://www.surfright.nl/en/hitmanpro

    TDSS Killer: http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller

    ESET Online Scanner: http://go.eset.com/us/online-scanner

    MS Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

    I hope this helps.

  • A few questions about After Effects and CGI (computer generated images)

    Hello

    I am very new to this forum and After Effects. But I have a few questions.

    Now, I recently started a film project with my friend at a workshop. It's an action/sci-fi film and I'll probably be the editor and, if necessary, support visual and special effects. This looks like a pretty big job for a noob, but we do not have a limit of time with the project, so it's time to learn.

    But my questions. I thought to myself of the introduction of CGI (very simple of course). I studied the use of blender, and I think that I'll use for modeling and animation. But Ae should be used in any stage of production of CGI or make in a blender? If I do, how? I'm going in the wrong direction (bad kind of software, etc.)?

    In addition, I do not speak of fully producing the scene with the computer, but by adding things like the characters or objects, may be special effects.

    I'm hoping for an answer to my questions, but if you only have one or two responses, I'm happy to hear also. You are also welcome to correct me if I misunderstood something. Thank you for clarification if you need!

    pek859 wrote:

    1. I am very new to After Effects and this forum. But I have a few questions.

    2. now, I recently started a film project with my friend at a workshop. It's an action/sci-fi film and I'll probably be the editor and, if necessary, support visual and special effects. This looks like a pretty big job for a noob, but we do not have a limit of time with the project, so it's time to learn.

    3 but my questions. I thought to myself of the introduction of CGI (very simple of course). I studied the use of blender, and I think that I'll use for modeling and animation. But Ae should be used in any stage of production of CGI or make in a blender? If I do, how? I'm going in the wrong direction (bad kind of software, etc.)?

    4. in addition, I do not speak of fully producing the scene with the computer, but by adding things like the characters or objects, may be special effects.

    5. I'm hoping for an answer to my questions, but if you only have one or two responses, I'm happy to hear also. You are also welcome to correct me if I misunderstood something. Thank you for clarification if you need!

    1. Welcome to the family. AE is big, very big. It's hard. Really hard. Not sure how hard AE is learr and master.

    2. no time limit is good, but you will need the money.

    3. This is not a forum of Blender. You want to discover the film, CGI and Blender own forums for this kind of assistance.

    4 AE is for your compositing and special effects. But you will need to learn how both apps work until you decide how to distribute your project. A comparison would be shooting your film. Using a digital SLR? Do you know why? Or do you use a GoPro? Another example may be Apple Final Cut Pro. You can edit the audio in it, but it is preferable to use an audio application. You can do special effects in FCP but it is better to do complex things in motion for After Effects. How can you know what app is appropriate a lot of experience. Many failures.

    5. we were all new EI vidoe editing and special effects at one time or another. The user forums are not places to learn how to use these applications. Do you with tutorials, books and tons of time. One thing is to learn how to use the Blender to make a robot move. Do the robot into a character that requires the public to worry, it is quite another. Using AE to create a layer of clouds is one thing. With these clouds react to bow waves created by your robot flying as it closer sonic speeds is quite another challenge.

  • may not represent solid and gradient fills on a series

    I have a bubble with a series of simple bubble chart. Each graphic element fill is determined by a fill feature. Initially, this function of fill will fill all elements of graphic with gradient of colors yellow, red and green. As soon as I select an item in the data grid, that I have a function which corresponds to one of the graphic element. Here in this function when an item is selected, I'm changing the fill of graph items by using the property item.fill to a solid color (who initially had a color gradient) and keep the rest of the same graph. So I called the method invaliedseriesstyles on the card that will redraw the map. After the realignment of the graph, I found that the other elements of graph has also changed their solid color fills where I expect only the selected chart element to change the gradient of solid color. Please let me know how to remedy this situation.

    Thank you.

    SCI

    As a variant of the solution is to create an itemRenderer for the selected drawing element using another style.

    Fill in the property if the series is applied to all items.

    In your rendering engine, so you can choose the style of filling based on data and define a special property for the data to distinguish it from the others.

    May be there is easer in different ways.

  • I have an ipod touch 128 GB... but I'm almost to reach its maximum.  I want to do is buy a new ipod touch 128 GB and add new music without synchronizing the entire library to it... I have 2 ipods in conjunction with other copies

    I have an ipod touch 128 GB... but I'm almost to reach its maximum.

    I want to do is buy a new ipod touch 128 GB and add new music without synchronizing the entire library to it... I have 2 ipods in conjunction with the other copies of the other.

    is this possible?

    What should I do?

    Matt

    When you get the new iPod, you can use iTunes on your computer to select and synchronize the music you want on it, in the same way that you synchronize your current iPod - your iTunes will recognize them as different devices and will remember your choice of synchronization for each, it will not (unless, for example, you restore the backup of your current on her iPod) put the same content on both.

    (I asked for your post be moved to the iPod Touch forum, where you have posted is the iPad forum use.)

  • Why my notes sync between my Mac and iPhone?

    I have my MacBook Pro with Mac OS X 10.9.5 Mavericks and my iPhone is running iOS 10.0.1 and used to synchronize my notes! Is it because of the huge gap in operating systems? I SHOULD update my Mac to Mac OS 10.10 + for this problem? Thank you!

    In order to synchronize Notes between your Mac and iPhone, you must configure iCloud > http://www.apple.com/icloud/setup/

    But this requires macOS Sierra 10.12, the latest available version and the last iOS available for your iPhone.

  • Photos, iCloud and OneDrive sync

    Hi all

    I have a question on how to better organize my photo library.

    For the moment, on my space OneDrive (mapped to a partition on my MacBook SSD), I have a folder called 'Images' containing just about all of my photos and organized by folders.

    Since my tech ecosystem is roughly marked Apple (iPhone, iPad and MacBook), I would use the power and versatility of the Photos and iCloud, so that everything remains in all of my devices and free space memory iPhone sync.

    Here's the question: I want to keep my pictures saved on OneDrive, then put the Photos on my Mac to view photos from this folder and use iCloud to share through my devices.

    -I see the same folder structure on iPhone and iPad a synchronization is complete?

    -More important, if I take a picture with my iPad, it will be placed not only on iCloud but also automatically added pictures on Mac which, in turn, puts it in the folder of photos on my OneDrive?

    -Finally, take pictures of my iDevices will store them in the film. If I move them into folders, photos will be mapped (copied to iCloud) on my other devices constantly (in the folder)?

    I would like to notice I'm not trying to avoid using iCloud premium space - I already have a subscription plan of 50 GB that I don't mind mounted. I just keep having just all my photos on OneDrive.

    Thank you in advance for any comments you may have!

    Paul

    The answer is simply not

    The photo library can not be stored on a basic system to pictures not work will have a referenced library, so you may not have a local library references photos on a disc - the photo library can be on a local drive connected directly to the Mac OS Extended format

    You can synchronize between the Mac and IOS devices using iCloud library that synchronizes the photos and the structure of the album/folder between devices

    When you import pictures you can export them to your OneDrive record and have a copy (not associate Photos somehow) on a disk

    You can not have the same physical pictures in Photos and on one disc - each must have its own copy of the Photo

    http://www.Apple.com/icloud/photos/

    LN

  • Video and photos of backup

    Hello

    Anyone know the best way to back up photos and videos I took Iphone 6 my mom.

    I just got a new Iphone 6 more and have an icloud account, she has one more.  I don't know how to proceed.

    Thank you

    This article can help you:

    The backup of your iPhone, iPad and iPod touch - Apple Support

    You get free 5 GB of storage iCloud. If you want to save more than 5 GB, you buy more storage iCloud.

Maybe you are looking for