judgment of the thermal event

Whenever I watch a video, online or offline, ranging from 3 to 15 min. in the clip, my Dell Dimension 5150 stops. Upon restart, my 2nd panel informs me that the closure was due to a thermal event. This started happening about 6 weeks; I had the computer on 11 mos. I even tried to use a desk on the open Tower fan, but the problem persists. CPU(2-20%) & physical memory(18-31%) use are fine.

Hi, Stephen,

Is the system still under warranty?

The heat event is caused by overheating.  Sensors are detecting high temperatures inside the computer case and cripple the system to avoid damage.  To solve the problem check that none of the air holes outdoor are block, there is sufficient space around the air circulation system and that all the cooling fans are working.  If this does not resolve the problem then it would be a good idea to open the suitcase and see if dust has not accumulated thus blocking the air flow. In fact, if the machine has been used for a while or used in a dusty environment, it wouldn't hurt to give the Interior a cleaning anyway.  Most of the computers and the Office supply houses shops sell cans of compressed air for a job.

Detect leakage capacitors

Check these discussions:

http://en.community.Dell.com/support-forums/desktop/f/3514/p/19246257/19386742.aspx

http://en.community.Dell.com/support-forums/desktop/f/3514/t/17675676.aspx

Tags: Windows

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