KB2467173 causes my system crash.
Accidents have occurred after installation of the version KB2467173 - when running Delta Force Xtreme 2. Screen would freeze and then change to hundreds of different colors and hang. Required power off at startup. Start could not be performed, and I eventually had to roll back to a well known. After that it always crashed. After it raise last AND uninstall KB2467173 it now works fine. Do I need to run another version of the update of product? -Skybird564
See the section "How to get help" of http://support.microsoft.com/kb/2467173
Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
Tags: Windows
Similar Questions
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How to know which update causes the system crash
Can you tell us how to check the update is the culprit?
Hi Steve,.
Inorder to know which update is the cause of the crash of the system, you can install the updates one by one. Firstly uninstall the updates that have been recently installed.
Uninstall the update:
1. click on start and type "update installed" in the searc box. Click on view installed updates
2. right click on the update you want to uninstall. Once the uninstall is complete, reboot the computer.
3. install the updates one by one.
You would get to know what update is at the origin of the disorder. You can hide this particular update.
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Satellite L655 - upgrade RAM causes the system crash
I bought and inserted 2 RAM Kingston 4 GB chips. When I boot the Windows and Ubuntu 14.04 (I have a dual boot) fails.
If I run a test memory Ubuntu start menu, the system hangs.
I put the old RAM and all is well.
To resolve this problem, I tried upgrading the BIOS firmware using the software available on the Toshiba site, but it gives me an error saying that the battery must be fully charged and the power adapter is connected. A fully charged battery with the charger plugged still gives the same error. I replaced the battery, which was old and lasted 5 minutes, but the error remains on the upgrade of the bios.
Any ideas what could be causing this would be appreciated.
Can I get hold of a BIOS upgrade CD ISO which does not check the status of the battery and the charger? I promise you I will not let the of of the machine while upgrading the bios is going forward!
Thanks in advance.
Hello
At first, I must say that updating the BIOS won't help you any. Many people think that the update of the BIOS is a kind of "quick fix" for different questions.
In my opinion there must be a compatibility problem. Did you buy the memory right modules approved for your system?I don't know what 665 do you have exactly, but I think that you need the modules of DDR3 - 1066 MHz and 4 GB of RAM has part number PA3677U-1M4G.
-
The night last update (May 11) caused my system to crash after re-booting.
The night last update (May 11) caused my system to crash after re-booting. There were 4 updates that have been selected. I've disabled the automatic update (will always to down load) and hidden updates (KB905866, KB890830, KB2509470, KB2536413). Otherwise, someone with this problem and know who is "bad"?
The OS is Vista Ultimate, and until today, I was downloading/automatic update.
Hi Mike,.
Method 1:
I suggest you to configure your system in clean boot mode and install each update on your computer. You must follow step 7 in the link to restart the computer in normal startup after the problem is resolved.
Try to perform the update of windows and try to install an update at a time and check
Restart the computer after the installation of each update.
Install Windows updates
http://Windows.Microsoft.com/en-us/Windows-Vista/install-Windows-updates
Method 2:
Try to manually install the update, an update at the same time by downloading from the Microsoft Download Center.
http://www.Microsoft.com/downloads/en/default.aspx
If the problem is not resolved by any of the methods mentioned above, you can check the link for the problems with the installation of updates.
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates
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Qosmio X 500 - blue screen or system crash when you play
I have problems with my new laptop.
The laptop is a week and I get frequent blue screen errors and system crashes when you play.
At this time I only tried to play a game: World of Warcraft.I have run on:
The original that came pre-installed graphic drivers.
The latest updated drivers from the Web from Toshiba site.
The latest drivers for laptop on the Nvidia site.
I also removed all the drivers and allowed Windows update to find it's own who have a different version again.In these four cases, drivers seem to work fine for a while, but will eventually stop responding and the system crash when I start to play a game.
It happens shortly after the start of a game and other times it can happen after a few hours of game play.
Sometimes it will result in a blue screen, sometimes the game will change from windows with the error message on the display driver does not.I also did a clean installation using my own copy of Windows 7 with the amount of the absolute minimum of software installed to rule anything that might cause a conflict which was preinstalled.
I also tried to run to run the game in compatibility mode, although I had no problem with my laptop last run the game in Windows 7.
The windows event log always indicates a problem with the graphics.
Did someone else has similar problems or found a solution?
For a laptop that is announced for the game, I would have thought that this kind of thing would not be a problem.Hey,.
In my opinion, it has something to do with the display driver or the graphics card itself I always use the most recent display of the official website of Toshiba (NOT nvVidia) driver because they are pre-tested. If you install the latest driver from Toshiba.
After this also make sure that you use the latest version of the BIOS. You can download on the official website of Toshiba too.
I put t know how long you have your laptop, but it should be cleaned from time to time (3-4 months). Therefore, you can use jet of compressed air to blow off the dust.
Check it!
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Satellite A135-S4527: downgraded to Win XP - now system crashes
Hi all
I lowered recently from Win Vista to Win XP SP3.
Installed all the drivers required and everything works well.
I am faced with one of the problems are system crashes always like for every 5 min.The mouse will not move, system will be inactive for a while, then resumes.
Can any body suggest me how to get rid of this problem...Thank you...
KiranSP3 may cause problems on some PCs. I would like to try SP2 instead.
You can try to update the BIOS and update the drivers.
Also run Memtest in case there is a problem of the instability of the system. www.memtest.org
-
Original title: c\windows\system32\nvcpl.dll
My system crashed and somehow, I was able to find it. c\windows\system32\nvcpl.dll - a library (dll) dynamic link initialization routine failed. Complete reinstallation of my netbook, it worked for 1 day and then resurfaced. Then it happened to my office. I can't get into my netbook to solve it without a complete reinstall, and if it works only for 1 day again then it's a waste of time. Help, please.
Hello'c:\windows\system32\nvcpl.dll' is the NVIDIA Display Properties Extension.I suggest that you follow these steps and check to see if they help.Step 1:Start your computer in safe mode and check if you get the error.Step 2:a. your video card drivers probably needs to be reinstalled. Visit the manufacturer of the laptop computer support Web site to download the correct adapter for your specific model of laptop drivers.b. obtain the latest driver for the chipset and update the BIOS as well.
Warning of the BIOS:
BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.Step 3:Before installing, uninstall the old drivers.a. click on start
b. Control Panel,
c. open the applet, add / remove programs
and look for your video drivers uninstall.Step 4:After you install a new set of drivers.a. right-click on your desktop and select Properties
b. click settings, change the color quality "highest (32 bit), then adjust the resolution of your screen to your liking, then click on apply.»Aziz Nadeem - Microsoft Support[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]
-
Restart causes the 'system thread unhandled exception '.
Freezes in Windows 8. Restart causes the 'system thread unhandled exception '. Windows restores successfully to earlier restore point start, but the questions is recurring.
3 crashes so far because the computer was purchased at the end of February, 2014.
All 3 minidumps are available at:
https://onedrive.live.com/redir?RESID=7B6D641161EAE33%211120
This disturbs my work whenever I need to reactivate my license of office until I can get back to where I was.
How can I avoid this problem happen again and still be able to fully use my computer?
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
It is a very common bugcheck. Usually the PIN address of exception
the driver/function that caused the problem. Always note this address
and the date of the picture link / driver that contains this address.
Some common problems are the exception code 0 x 80000003. This means a hard
coded breakpoint or assertion was hit, but this system has been started
/ /NODEBUG. It is not supposed to happen as developers should never have
breakpoints coded hard in retail code, but...
In this case, make sure a debugger must be connected and the
system startup/DEBUG. This will we will see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, unhandled exception code
Arg2: 0000000000000000, the address that the exception occurred at
Arg3: fffff880031a2938, address of Exception report
Arg4: fffff880031a2170, address of the context recordUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
Nom_processus: System
CURRENT_IRQL: 0
Error_code: (NTSTATUS) 0xc0000005 - the instruction at 0 x % lx 08 referenced memory at 0 x % 08 lx. The
memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: 0000000000000000
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800d4fd3168
Unable to get nt! MmPoolCodeStart
Unable to get nt! MmPoolCodeEnd
0000000000000000FOLLOWUP_IP:
nvkflt + 37 c 2
fffff880'03e187c2? ???FAILED_INSTRUCTION_ADDRESS:
+ 37 c 2
00000000'00000000? ???STACK_TEXT:
fffff880 '031a2b78 fffff880' 03e187c2: fffffa80'0d67d950 fffff880 '031a2e00 fffffa80' 0d67d95000000000'00230047: 0 x 0
fffff880 '031a2b80 fffffa80' 0d67d950: fffff880 '031a2e00 fffffa80' 0d67d950 00000000'0023004700000000' 00000000: nvkflt + 0x37c2
fffff880 '031a2b88 fffff880' 031a2e00: fffffa80'0d67d950 00000000'00230047 00000000'0000000000000000 00000001': 0xfffffa80'0d67d950
fffff880 '031a2b90 fffffa80' 0d67d950: 00000000'00230047 00000000'00000000 00000000'0000000100000000' 00000000: 0xfffff880'031a2e00
fffff880 '031a2b98 00000000' 00230047: 00000000'00000000 00000000'00000001 00000000'00000000fffff8a0'05c3b700: 0xfffffa80'0d67d950
fffff880 '031a2ba0 00000000' 00000000: 00000000'00000001 00000000'00000000 fffff8a0'05c3b700fffff880'031a2c78: 0 x 230047
nvkflt.sys
Driver Description: Filter driver NVIDIA Graphics
Driver update site: http://www.nvidia.com/Download/index.aspx
Make sure all your display drivers are updated and if this does not work, uninstall and perform a clean installation.
Guide on how to install the NVIDIA Windows 7/Windows Vista display driver (even in windows 8)
Good luck
-
Pre7-system crashes when you try to save/burn dvd - help
Current running Vista64, 8 GB ram, processor image, 727 GB of free memory. Have created a video that has a scenario about an hour of video clips and photos. Whenever I try to record on hard drive or burn them to dvd causes system crash with blue screen of death and memory dump. What can I do to save this video? Don't want to lose after all the time that I invested in that they are of the 2nd year of baby.
Your original data and the stills will be intact as PRE never alters original files, if you need not worry here. I assume you mean that you have 727 GB free space (rather than memory). What happens if you choose "Burn to the folder" rather than a disk?
Work through these basics:
Install all Windows updates.
Install the latest version of Apple QuickTime (v7.6.9 at time of writing). Even if you don't use QuickTime, PRE relies heavily on it.
- Most recent graphical installation and audio drivers on the web sites of manufacturers.
- Run Disk Cleanup.
- Run the defragmentation tool.
- Temporarily disable any real-time antivirus scanning.
- Use GSpot Codec Information Utility to parse the file and display the image on the screen.
- Post here the necessary information described here: you have a problem? How to start
See you soon,.
--
Neale
Insanity is hereditary, get you your children -
Apps crashing, system crashing, Beachballing
Frequent Beachballing, occasional app crashing and system crash
Here is the report of audit to be:
EtreCheck version: 3.0.2 (306)
Report generated 2016-08-22 19:47:34
Download https://etrecheck.com EtreCheck
Time 02:19
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click the [details] links for more information on this line.
Problem: Apps are broken
Description:
beachballing, crashing apps, system crash
Hardware information: ⓘ
iMac (27 inch, at the end of 2013)
[Technical details] - [User Guide] - [warranty & Service]
iMac - model: iMac14, 2
1 3.4 GHz Intel Core i5 CPU: 4 strands
8 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 4 GB DDR3 1600 MHz
BANK 1/DIMM0
OK 4 GB DDR3 1600 MHz
0/DIMM1 BANK
Vacuum
BANK 1/DIMM1
Vacuum
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: unknown
Video information: ⓘ
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
System software: ⓘ
OS X El Capitan 10.11.6 15G (31) - since the start time: about 5 days
Disk information: ⓘ
SD0128F SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) < not mounted >: 210 MB
Boot OS X (disk0s3) < not mounted >: 134 MB
Macintosh HD (2) /: 3.11 TB free 1.60
Storage of carrots: disk0s2 120.99 GB Online
Basic storage: 3,00 TB disk1s2 online
ST3000DM001 disk HARD APPLE disk1: (3 TB) (rotation)
EFI (disk1s1) < not mounted >: 210 MB
Recovery HD (disk1s3) < not mounted > [recovery]: 650 MB
Macintosh HD (2) /: 3.11 TB free 1.60
Storage of carrots: disk0s2 120.99 GB Online
Basic storage: 3,00 TB disk1s2 online
USB information: ⓘ
VIA Labs, Inc.. Hub USB3.0 6 to
VIA Labs, Inc.. Hub USB3.0 6 to
Western Digital my book 1230 6 TB
EFI (disk4s1) < not mounted >: 315 MB
Time computer2 computer2 Volumes per hour (disk4s2): 6,00 TB free 4.48
VIA Labs, Inc.. USB3.0 hub
Apple Inc. BRCM20702 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Reader SuperDrive for MacBook Air Apple Inc..
VIA Labs, Inc.. USB 2.0 hub
VIA Labs, Inc.. USB 2.0 hub
Mouse full speed full speed
VIA Labs, Inc.. USB 2.0 hub
Information crush: ⓘ
Apple Inc. Thunderbolt_bus.
LaCie d2 TBT2 USB3
Thunderbolt of Apple Inc. to FireWire adapter
Goalkeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/ Applications/Popcorn 4/Popcorn.app
com.roxio.TDIXController [no charge] (2.0 - 2016-08-21) [Support]
/ System/Library/Extensions
[no charge] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9 - 2016-08-05) [Support]
com.marvell.kext.USBGenericPrinterClass [no charge] (1.0.0 - 2016-08-05) [Support]
Launch system officers: ⓘ
[failure] com.apple.softwareupdate_notify_agent.plist (2016-05-08)
[loaded] 7 tasks Apple
[loading] 143 tasks Apple
[operation] 62 tasks Apple
[killed] 25 tasks Apple
25 killed processes lack of RAM
Demons of launch system: ⓘ
[loaded] 45 tasks Apple
[loading] 152 tasks Apple
[operation] 76 tasks Apple
[killed] 17 tasks Apple
17 killed process lack of RAM
Launch officers: ⓘ
[loading] com.google.keystone.agent.plist (2016-07-11) [Support]
[loading] com.oracle.java.Java - Updater.plist (2014-02-20) [Support]
Launch of the demons: ⓘ
[loading] com.adobe.fpsaud.plist (2016-06-28) [Support]
[loading] com.barebones.textwrangler.plist (2009-09-04) [Support]
[operation] com.bombich.ccchelper.plist (2015-01-04) [Support]
[loading] com.google.keystone.daemon.plist (2016-07-11) [Support]
[loading] com.malwarebytes.MBAMHelperTool.plist (2016-03-01) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-12-06) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2014-02-20) [Support]
[loading] uk.co.canimaansoftware.ClamXavHelper.plist (2016-08-12) [Support]
[loading] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (2016-08-12) [Support]
Launch User Agents: ⓘ
[loading] com.adobe.ARM. [...]. plist (2010-01-29) [Support]
[failure] com.amazon.cloud - player.plist (2013-11-23) [Support]
[operation] com.amazon.music.plist (2015-08-22) [Support]
[failure] com.hp.printerAgent.plist (2011-10-21) [Support]
[loading] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (2016-08-16)
User login items: ⓘ
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
smcFanControl Application (/ Applications/smcFanControl.app)
ExpanderDaemon Application (/ Applications/StuffIt 12/StuffIt Expander.app/Contents/MacOS/ExpanderDaemon.app)
Hidden EEventManager Application (/ Applications/Manager/EEventManager.app Manager.app/Contents/Resources/Assistants/Event Epson software/event)
Dropbox application (/ Applications/Dropbox.app)
Application Note (/ Applications/Notes.app)
Paste the Helper Application (~/Library/Application Support/paste paste Helper Helper.app)
User Agent of CCC application (/ Applications/copy carbon Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)
Reminders application (/ Applications/Reminders.app)
EEventManager Application (/ Applications/Manager/EEventManager.app Manager.app/Contents/Resources/Assistants/Event Epson software/event)
ConnectService Application (/ Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ⓘ
Flash Player: 22.0.0.209 - SDK 10.9 (2016-08-01) [Support]
AdobePDFViewer: 9.5.5 (2013-05-16) [Support]
ebrary Reader: 2.22-1/26/10 (2012-06-07) [Support]
iPhotoPhotocast: 7.0 (2008-11-26)
AmazonMP3DownloaderPlugin1017265: AmazonMP3DownloaderPlugin 1.0.17 (2012-07-31) [Support]
RealPlayer Plugin: Unknown (2008-03-08) [Support]
DirectorShockwave: 11.5.1r601 (2009-08-03) [Support]
QuickTime Plugin: 7.7.3 (2016-07-28)
FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-08-01) [Support]
GarminGpsControl: output 2.9.3.0 (2010-10-28) [Support]
AmazonMP3DownloaderPlugin: AmazonMP3DownloaderPlugin 1.0.17 (2012-02-04) [Support]
Mozillaplug: 1.0 (2009-08-17)
Silverlight: 5.1.50428.0 - SDK 10.6 (2016-08-04) [Support]
Web of Google Earth plugin: 7.0 (2012-11-01) [Support]
FolxNetscapePlugIn: unknown
Default browser: 601 - SDK 10.11 (2016-07-28)
Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-10-30) [Support]
SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-14) [Support]
JavaAppletPlugin: Java 8 update 101 build 13 version Check (2016-07-24)
OfficeLiveBrowserPlugin: 12.2.7 (2010-10-16) [Support]
The Safari Extensions: ⓘ
HoverSee - SideTree.com - Mac Apps - http://SideTree.com/extensions.html#HoverSee (2016-08-08)
Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-11-14)
AutoPagerize - swdyh - http://autopagerize.net/ (2016-08-08)
ClickToPlugin - Marc Hoyois - http://hoyois.github.com/safariextensions/clicktoplugin/ (2016-08-08)
Recent list of Tab - Nick van der Ploeg - http://nickvdp.com/tablist (2016-08-14)
SearchPreview - Edward Ackroyd - https://searchpreview.de (2016-08-08)
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-08-01)
derpyme - adasiko (2016-08-08)
3rd party preference panes: ⓘ
Flash Player (2016-06-28) [Support]
Flip4Mac WMV (2013-10-30) [Support]
Java (2016-07-24) [Support]
Perian (2011-07-23) [Support]
Xmarks for Safari (2014-05-31) [Support]
Time Machine: ⓘ
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 3.11 TB disk used: 1.50 TB
Destinations:
Time Machine [Local]
Total size: 6,00 TB
Total number of backups: 50
An older backup: 11/04/16, 13:29
Last backup: 11/08/16, 11:02
Size of backup drive: adequate
Size of backup 6,00 TB > (disk used TB 1,50 X 3)
Time computer2 [Local]
Total size: 6,00 TB
Total number of backups: 54
An older backup: 14/04/16, 16:04
Last backup: 22/08/16, 18:47
Size of backup drive: adequate
Size of backup 6,00 TB > (disk used TB 1,50 X 3)
Top of page process CPU: ⓘ
16% kernel_task
9% com.apple.Safari.SafeBrowsing.Service
8% com.apple.WebKit.WebContent (14)
7% safari
2% WindowServer
Top of the process of memory: ⓘ
3.98 GB com.apple.WebKit.WebContent (14)
1.07 GB kernel_task
180 MB Safari
90 MB mdworker (9)
MDRP 57 MB
Information about virtual memory: ⓘ
776 MB of free RAM
7.24 used GB RAM (865 MB Cache)
10 h 45 GB used Swap
Diagnostic information: ⓘ
August 22, 2016, 07:33:43 /Library/Logs/DiagnosticReports/distnoted_2016-08-22-073343_[redacted].cpu_reso urce.diag [details]
/ usr/sbin/distnoted
August 21, 2016, 20:29:29 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-08-21-202929_ [redacted].cpu_resource.diag [details]
System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
August 21, 2016, 15:56:33 /Library/Logs/DiagnosticReports/Popcorn_2016-08-21-155633_[redacted].cpu_resour ce.diag [details]
/ Applications/Popcorn 4/Popcorn.app/Contents/MacOS/Popcorn
-
YouTube (720 HD or full screen) causes Firefox to crash
Play YouTube videos 720HD or full screen mode causes immediate Firefox crash. I tried Safe Mode and the same things cause Firefox to crash. I went through the steps on the support page of Mozilla to try to resolve the accident, and none of the steps he solved the problem of crash with YouTube. Angieslist.com has recently caused a Firefox crash.
BP-a7e72522-c91b-4186-A540-1e92e2150731
It seems that the problem of crash has been resolved with version 40.0.
-
FREQUENT when editing response msg w Thunderbird win7 system crash
frequent (almost every edition response msg) win7 (ver 6.1 SP1) the system crash (blue screen) when editing response msg in Thunderbird (31.4.0), who need to reload the PC as after pwr OFF / ON pwr. NEVER generated or sent to the accident report.
try turning off hardware acceleration as shown here https://support.mozilla.org/en-US/questions/1012145
-
Hiya
Been having a problem for a while now and it seems that its getting worse. I'm having crashes completely random, random and systemic. By chance I mean I don't know how to reproduce the problem, it can happen at any time. It often happens in the middle of a drawing in paint Studio Clip (annoying!) or after my iMac wakes up and I'll enter my password (also maddening!). It could happen tomorrow, in two weeks then and perhaps a few hours from there and then maybe three weeks later. It's very random, but it happened at least a dozen probably several times in the past 6 months that I have owned this computer and I'm losing work because of this.
What's happening: I'll take the spinning beachball, and will boost the my CPU to 100% according to a third-party application that is located in the menu bar called menu meters. The system is not responding, can't do anything else than to force quit apps. If I force quit all open applications, and then relaunch Finder, the system does NOT come out of it, I have to restart the iMac. Once again, I leave the computer at night to see if it would finally come to, but it won't.
I am at a loss. I ran first aid on all my drives, ran diagnostics hardware at startup,... advice on how to proceed would be greatly appreciated. I have AppleCare but thought I'd try here first.
Here are the results of my analysis of EtreCheck:
EtreCheck version: 2.9.12 (265)
Report generated 2016-06-18 00:39:11
Download EtreCheck from https://etrecheck.com
Running time 01:35
Performance: Excellent
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Problem: Beachballing
Description:
Random system crashes
iMac (retina 5K, 27 inches, end of 2015)
[Data sheet] - [User Guide] - [warranty & Service]
iMac - model: iMac17, 1
1 3.2 GHz Intel Core i5 CPU: 4 strands
24 GB expandable RAM - [Instructions]
BANK 0/DIMM0
8 GB DDR3-1867 MHz ok
0/DIMM1 BANK
OK MHz 4 GB DDR3-1867
BANK 1/DIMM0
8 GB DDR3-1867 MHz ok
BANK 1/DIMM1
OK MHz 4 GB DDR3-1867
Bluetooth: Good - transfer/Airdrop2 taken in charge
Wireless: en1: 802.11 a/b/g/n/ac
AMD Radeon R9 M390 - VRAM: 2048 MB
iMac 5120 x 2880
OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour
ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
Macintosh HD (2) /: 1.02 TB (869,22 GB free)
Encrypted AES - XTS unlocked
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
APPLE SSD AP0032H disk1: (24 GB) (Solid State - TRIM: Yes)
EFI (disk1s1) < not mounted >: 315 MB
Boot OS X (disk1s3) < not mounted >: 134 MB
Macintosh HD (2) /: 1.02 TB (869,22 GB free)
Encrypted AES - XTS unlocked
Storage of carrots: disk1s2 23.55 GB Online
Storage of carrots: disk0s2 999.35 GB Online
ASMedia Mercury Elite Pro USB Hub 3 TB
Blu - ray Pioneer Pioneer Corporation 8.01 GB player
Elite Pro USB 3 TB
EFI (disk5s1) < not mounted >: 210 MB
Storage (disk5s2) / Volumes/storage: 2,00 (1.16-free) tuberculosis
RAW (disk5s3) / Volumes/Raw: 1.00 TB (513,42 GB free)
Realtek USB3.0 Hub
Western Digital my book 1140 3 TB
EFI (disk3s1) < not mounted >: 315 MB
Backup (disk3s2) / Volumes/Backup: 2.50 (1.41 free) tuberculosis
Boot OS X (disk3s3) < not mounted >: 134 MB
Backup of Volumes/TEC TEC Backup (disk3s4): 499,73 go-go (462,16 free)
Logitech USB receiver
Broadcom Corp. Bluetooth USB host controller.
Apple Inc. FaceTime HD camera (built-in)
Realtek USB3.0 Hub
Wacom Co., Ltd. Wacom wireless receiver
Wacom Co., Ltd. Intuos5 touch L
ASMedia Mercury Elite Pro USB Hub
Apple Inc. Thunderbolt_bus.
Mac App Store and identified developers
/ Library/Extensions
com [no charge]. FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-06-03) [Support]
com [loading]. Logitech.Control Center.HID Driver (3.9.1 - SDK 10.8 - 2016-06-03) [Support]
com [loading]. Driver Logitech.Unifying.HID (1.3.1 - SDK 10.8 - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidmdmcontrol (5,1-10,9 SDK - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidmdmdata (5,1-10,9 SDK - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidndiscontrol (5,1-10,9 SDK - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidndisdata (5,1-10,9 SDK - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidrndis (5,1-10,9 SDK - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidserial (5,1-10,9 SDK - 2016-06-03) [Support]
[no charge] com.lge.driver.LGAndroidusbbus (5,1-10,9 SDK - 2016-06-03) [Support]
/ System/Library/Extensions
com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.15 - 2 - SDK 10.11 - 2016-06-03) [Support]
[loaded] 7 tasks Apple
[loading] 159 tasks Apple
[operation] 72 tasks Apple
[loaded] 46 tasks Apple
[loading] 156 tasks Apple
[operation] 88 tasks Apple
com [running]. Logitech.Control Center.Daemon.plist (2015-09-18) [Support]
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-12) [Support]
[failure] com.adobe.AdobeCreativeCloud.plist (2016-02-14) [Support]
[operation] com.brother.LOGINserver.plist (2015-10-13) [Support]
[operation] com.wacom.wacomtablet.plist (2015-12-16) [Support]
[operation] com.adobe.adobeupdatedaemon.plist (2016-04-12) [Support]
[loading] com.adobe.agsservice.plist (2016-04-12) [Support]
[loading] com.adobe.fpsaud.plist (2016-06-13) [Support]
[loading] com.wacom.displayhelper.plist (2015-12-16) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-12-11) [Support]
[operation] com.amazon.music.plist (2016-01-04) [Support]
[loading] com.bittorrent.uTorrent.plist (2015-12-22) [Support]
[loading] com.valvesoftware.steamclean.plist (2016-05-15) [Support]
ChronoSync hidden Scheduler application (/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Mail request hidden (/ Applications/Mail.app)
Hidden reminders application (/ Applications/Reminders.app)
Synchronization of BitTorrent application (/ Applications/BitTorrent Sync.app)
MenuMetersApp Application hidden (/ app Library/PreferencePanes/MenuMeters.prefPane/Contents/Resources/MenuMetersApp.)
[ongoing] com.adobe.CCXProcess.228832
[ongoing] com.adobe.Photoshop.65312
[operation] com.adobe.acc.AdobeDesktopService.18912.B7DC4AEA-17E3-4995-8AE6-060A2DB9D962
[ongoing] com.Adobe.accmac.64032
[ongoing] com.bittorrent.Sync.236832
[ongoing] com.brother.utility.NETserver.155872
[ongoing] com.brother.utility.USBserver.155552
[ongoing] com.econtechnologies.backgrounder.Chronosync.137952
[ongoing] com.etresoft.EtreCheck.240352
[ongoing] com.wacom.TabletDriver.97632
[ongoing] com.wacom.WacomTouchDriver.96992
[ongoing] com.yujitach.MenuMetersApp.6752
[ongoing] jp.co.celsys.CLIPSTUDIOPAINT.216032
[ongoing] org.Mozilla.Firefox.6112
[loading] 402 tasks Apple
[operation] 200 tasks Apple
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-12) [Support]
FlashPlayer - 10.6: 22.0.0.192 - SDK 10.9 (2016-06-18) [Support]
QuickTime Plugin: Unknown (2015-09-21)
Flash Player: 22.0.0.192 - SDK 10.9 (2016-06-18) [Support]
Default browser: 601 - SDK 10.11 (2016-05-19)
PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-21) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-12-16) [Support]
Flash Player (2016-06-13) [Support]
Logitech Control Center (2016-02-06) [Support]
MenuMeters (2015-10-07) [Support]
WacomTablet (2015-12-16) [Support]
Skip system files: No.
Mobile backups: OFF
Automatic backup: YES
Volumes to back up:
Macintosh HD: Disc size: 1.02 TB disc: 147,16 GB
Destinations:
Backup [Local]
Total size: 2.50 TB
Total number of backups: 64
An older backup: 18/12/15, 11:02
Last backup: 17/06/16, 23:50
Size of backup drive: adequate
Size of backup 2.50 TB > (disc 147,16 GB X 3)
3% WindowServer
2% fontd
1% kernel_task
0% MenuMetersApp
0% com.apple.WebKit.WebContent
Top of page process of memory: ⓘ
1.49 GB kernel_task
1.22 GB CLIP STUDIO PAINTING
467 MB firefox
442 MB Adobe Photoshop CC 2015
Finder 369 MB
15.00 GB of free RAM
8.50 GB used RAM (1.63 GB being cached)
768 KB used Swap
June 18, 2016, 12:08:32 AM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-18-000832_ [redacted] .crash
com.adobe.acc.AdobeCreativeCloud - Applications/Utilities/Adobe Creative Cloud / * / Creative Cloud.app/Contents/MacOS/Creative Cloud
June 18, 2016, 12:07:55 AM self-test - spent
June 17, 2016, 23:49:09 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-234909_ [redacted] .crash
June 17, 2016, 14:52:05 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-145205_ [redacted] .crash
June 17, 2016, 09:10:18 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-17-091018_ [redacted] .crash
June 15, 2016, 23:59:31 ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-06-15-235931_ [redacted] .crash
Thank you!
-Jon K.
I think the HARD drive is a bad thing. Check with utility disk first aid.
And personal Adobe something wrong. Remove and reinstall from scratch could solve the problem.
-
Tecra 9000: HARD drive stops spinning / system crashes
When I turn on, my system crashes, but if I tap on the front, to the right, it takes, it can do this several times with the battery inside or outside. Hard drive turn, stop, tap the front turns once again, stops... etc, any ideas?
Hey Boomer
From your description, I assume that there is a contact problem. As you know the forum we can discuss, but I'm afraid that this question must be verified by the service. Listening is not the answer ;)
-
Hi, at the moment I have an A50 phone and have had it for quite a long time. Recently, however, my guard system crashing and spills of memory. He tells me to cache the system or something... I'm sorry, I don't know much about computing and don't know how to exploit them.
If anyone has any ideas, it would be useful
Thank youHi Tiffany
trying to figure out if you or someone else has recently added more memory to the machine. If so, remove the additional module and try again.
Always the same or not added to memory?
Try to remember if yo added some software with the same problems of these time began. If Yes, consider removing this application / software.
Also please read the error that the system gives you when it crashes. The hex-dumps are normally not interesting, but there is almost always an error in clear text on top. That might give you an idea of the problem.BR
Tom
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