KDL46V5100 and new Firmware

I downloaded and updated firmware ER4.12 - E328 on my KDL 46v5100 connected to Frontier Motorola 7216 - 1 FIOS box via a HDMI cable. Sporadically, he loses the image and sound after the update. Before updating the firmware to ER4.12 - E328, everything was fine (I thought it would help distorted blocks in the image).

Technical support told me to buy a new HDMI cable and it was no help. I had Frontier replace the FIOS 7216-1 Motorola box and I still have the problem. I checked with a Toshiba TV and also no problem with FIOS box. It seems that the new firmware has a problem with the Motorola 7216-1

The software update may interrupt your HDMI input source. To ensure the proper functioning, we recommend to perform a full reset of your HDMI input source after completing the software update.
Note: Depending on your configuration, you might have more than 1 source connected to your TV. This could be your cable or Satellite, Blu - ray, DVD or game system box.
1 turn off the TV.
2. unplug the power cord TV taking about 5 minutes.
3 reconnect the power cable TV on the wall socket.
4. unplug the power cord from the wall outlet HDMI input source.
5. reconnect the input source HDMI power cord to a wall outlet.
6. wait for the HDMI input source start completely.
Note: It may take about 15 minutes according to the HDMI input source.
If the problem persists, please contact our Technical Support team for assistance: http://esupport.sony.com/US/perl/suppor... KDL46V5100

Tags: Sony TV

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