keyboard and mouse frozen windows 7

I have a laptop Gateway NV53 who is struggling back from standby/Hibernation mode, takes several times to disable n to get him back, but when it restarts I get a message ERROR 0211 keyboard and mouse, keyboard cursor n are frozen.  any suggestions?

Have you used by mistake update of victory for drivers?

If you visit gateway support and reinstall drivers for the chipset and all associated parameters of energy.

There may be a Bios Update

Tags: Windows

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