keyboard shift problem

My shift key on the keyboard guard stuck when I type numbers but no letters.

Hello Jane,.

Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

First I suggest you try unplugging the keyboard and plugging it back in again and see if the problem is resolved.

If the problem persists, try to update the drivers for keyboard and check if it helps:

1. press the Windows key + x , and then click Device Manager.

2. now, select keyboard and expand it.

3. right click on the driver and select put to update driver.

4. check if the problem is resolved.

If you use a wireless keyboard and Bluetooth please follow the steps in the article below and check if it helps:

Troubleshooting: keyboards

Try the above steps and let us know if it helps. For assistance feel free to post your questions in the Microsoft forums. We will be happy to help you.

Thank you.

Tags: Windows

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