Keylight causing crash in AE CC 2015 (13.6.1)

Hi all

I use the version more to day after effects cc, 13.6.1

When using keylight that my computer crashes immediately when I'm scrolling on the images, sampling the color key by holding down the alt key. A text box comes up saying, "Adobe after effects CC 2015.1 has stopped working" he search a few seconds for a solution but can not find anything and I have to click a button to close the program. Generally, this happens after I AE were move for a few minutes and have sampled colors and played around with the cutting of white and black.

I'm 10, Professional 64-bit Windows

Intel i7 5930 k

ZOTAC geforce gtx 760

32 GB of ram

Samsung ssd 250 GB to run windows programs and 10

Samsung 500 GB ssd for cache

External LaCie 1 tb for project files and sequences

This is the error log:

Log name: Application

Source: Application error

Date: 20/01/2016-17:24:21

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Computer: Computer DESK-JHK3RCA

Description:

Name of the failing application: AfterFX.exe, version: 13.6.1.6, time stamp: 0x566a97aa

Name of the failed module: EMUL.dll, version: 13.6.1.6, time stamp: 0x566a7d1b

Exception code: 0xc0000005

Offset: 0x000000000001973d

ID of the process failed: 0x47c

Start time of application vulnerabilities: 0x01d153d0d3712a12

The failing application path: C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\AfterFX.exe

Path of the failing module: C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\EMUL.dll

Report ID: 12eeea1b-f448-413e-a0e7-e7e08b40634b

Faulting full name of the package:

ID of the failed package-parent application:

The event XML:

" < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

<>System

< name of the provider = 'Error of Application' / >

< qualifiers EventID = '0' > 1000 < / EventID >

< niv.2 > < / level >

< task > 100 < / task >

< Keywords > 0 x 80000000000000 < / keywords >

< TimeCreated SystemTime = "" 2016-01 - 20 T 22: 24:21.008971500Z "/ >"

< EventRecordID > 1913 < / EventRecordID >

Application of < channel > < / Channel >

< computer > computer OFFICE-JHK3RCA < / computer >

< security / >

< / system >

< EventData >

AfterFX.exe < data > < / data >

< data > 13.6.1.6 < / data >

< data > 566a97aa < / data >

EMUL.dll < data > < / data >

< data > 13.6.1.6 < / data >

< data > 566a7d1b < / data >

c0000005 < data > < / data >

< data > 000000000001973d < / data >

< data > 47 < / data >

< data > 01d153d0d3712a12 < / data >

< data > C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\AfterFX.exe < / data >

< data > C:\Program Files\Adobe\Adobe after effects CC 2015\Support Files\EMUL.dll < / data >

< data > 12eeea1b-f448-413E-a0e7-e7e08b40634b < / data >

< data >

< / data >

< data >

< / data >

< / EventData >

< / event >

the film is 4 k, coming straight out of the camera as .mov files. I tried to go to 2014 CC, but the same thing happens. I deleted the program and ran the creative cloud cleaning tool, re downloaded the program, but always the same crash when using keylight. I have a feeling it has to do with maybe my drivers, I ran an updated driver check via windows and he said that all were aware but I went and manually checked drivers and some were not up-to-date.

It's my first computer build, im just come to PC to apple so it's very new. I'd appreciate any help!

-Zander

I hope to change the driver for your GPU will help. I don't know enough about the internals of the AE to read your crash log in sufficient detail to identify the problem.

Let me explain why I suggested an appropriate intermediate format transcoding.

IPB is a h.264 codec in a mov wrapper that uses two-way interframe compression.

What does that mean? Well, it means that not all frames are kept intact. Instead, a single key frame by every half second or so is left in its entirety. For all other frames between keyframes, the right compression system maintains visible changes and uses keyframes preceding and following to guess what are the missing data. (This is also how data operation Mosh, incidentally. You can remove some keyframes or use the data of other videos to smoosh your video movement in things really glitchy and cool, but that's neither here nor there.)

Interas IPB image compression is problematic for software like AE. After effects, flame, Fusion Nuke - they are all pixel based image editing applications that Act a lot like Photoshop. They calculate the values of each pixel in each image, came with a new pixel and then read the pixels. More importantly, AE and all other pixels based compositing apps still work internally with completely uncompressed pixel data. IPB has only all the data, all the fifteen images or more (depending on your pace). That means that when you move your current time to a specific point in time, AE must watch several frames in both directions (bidirectional) to try to rebuild the image of the picture.

Recent versions of AE have greatly improved in the way they treat interframe compression, but there are still a few issues. Transcoding a uncompressed (or intrapicture compressed) codec allows to eliminate a part of the treatment (and thread) overhead that can cause problems.

I usually use Adobe Media Encoder to do transcoding I need to do.

Tags: After Effects

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