Lab Manager Service not available

Our Lab Manager 2.5.X environment worked without problem for some time.  Now, whenever we try to access the web system we get the error Service unavailable.  Nothing is recorded in the journals of Lab Manager, but the following text has been registered by the IIS server:

2010-05-25 14:53:29 127.0.0.1 127.0.0.1 1143 443 HTTP/1.1 GET 503 1 AppOffline VMwareLMWebPool /LabManager/default.aspx

The following was in the event log:

A process serving AppPool "VMwareLMWebPool" finished in an unexpected way. The process id was '196'. "The process exit code was ' 0xffffffff '.

A process serving AppPool "VMwareLMWebPool" finished in an unexpected way. The process id was '188'. "The process exit code was ' 0xffffffff '.

A process serving AppPool "VMwareLMWebPool" finished in an unexpected way. The process id was '208'. "The process exit code was ' 0xffffffff '.

A process serving AppPool "VMwareLMWebPool" finished in an unexpected way. The process id was '220'. "The process exit code was ' 0xffffffff '.

A process serving AppPool "VMwareLMWebPool" finished in an unexpected way. The process id was '244'. "The process exit code was ' 0xffffffff '.

Application 'VMwareLMWebPool' pool is automatically disabled due to a series of failures in the process serving the application pool.

I tried to uninstall Lab Manager (only the program files) and re-installed but has not fixed anything and the same problem.  Restart the application pool does not solve anything, or that she just stops with the same error each time it is fixed.  I don't think nothing has changed on the side of the BONE, but I have not heard back from the admin of BONE.

Anyone encountered this and if so how can it be solved.

This is the closest I could find, since Lab Manager 2.5.x is really old.

http://KB.VMware.com/kb/1007025/

Kind regards

Jonathan

B.SC., RHCT, VMware vExpert 2009

NOTE: If your question or problem has been resolved, please mark this thread as answered and awarded points accordingly.

Tags: VMware

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