LAN broken or disconnected the cable

the icon in the LAN system tray has a red X and says a network cable is broken or disconnected. my laptop network will connect by mistake. I visually inspected son and they seem ok - is there a way to be sure if it is causing me to lose my connection. appreciate any suggestion

1. use a different cable

2. go to start, Control Panel, network connections, right click and choose repair.

What happens now?

3. go to start, then right-click on my computer and select manage, select Device Manager, are there points of yellow exclamation that will tell you if there is a problem with a driver?

4 do the following if you can't connect to the internet, make sure that your system is clean by running a scan with your antivirus which is this?

5.

Click Start, run and enter in the box:

Msinfo32

Click OK, and when the system info summary appears, click on edit, select all (Ctrl-A), copy (Ctrl-C) and paste (Ctrl-V) the information back here in your next reply.

You can change the personal information.

 

Download, install, update and scan with these full free malware detection programs:

Malwarebytes (MMFA): http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

Remove all found, restart, and run again until analyses race clean, these can be removed later if you wish.

Tags: Windows

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