My laptop screen becomes empty whenever I disconnect the plasma

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  Hi @JBBenson,

  Welcome to the HP Forums! I read your post and wanted to help.

  I understand that you have a black spot, down from the top of the screen a green line. You can connect an external monitor to your laptop. If the external monitor is displayed well, it may be the laptop screen broken. You can contact the store local repair, or HP support by phone for repair.

  If you need to contact the HP support by phone, please the following link http://www.hp.com/contacthp allows you to create a folder for your problem and contact HP. If you do not live in the United States / Canada, please click on the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get contact information for your region.

  Let me know if you need more assistance.

  If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me congratulations.

  Kind regards