LAPTOP BLACK SCREEN

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• HP G60 laptop: black screen after sleep or hibernate Windows10

  Since upgrading from Windows 7 to Windows 10, the laptop displays a black screen after the sleep or hibernate modes.  The system seems to be commissioning (HDD, fan action), but no video.  The system boots normally cold trouble-free starting.  Never, there is this problem with Windows 7.

  Hi @Bobby876,

  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP G60 laptop and problems with the mode "sleep" after the update to Windows 10. I recommend to restore the default BIOS settings. You could restore the BIOS with this document by selecting the reload the default BIOS settings. In this way, it will look at the hardware installed on your laptop.

  You can try:

  In Device Manager, click the arrow

  next to display adapters to expand this category
  Right-click on the graph, and then select Update driver software if more than 1 graphic adapter do 1 at a time.
  Select search automatically for updated driver software.

  The laptop must find and automatically install the updated driver
  Once the installation is complete, restart your laptop.

  You can try to use the Windows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

  Please let me know how it goes.

  Thank you.

• Laptop black screens after the latest updates of windows... wil not booting in SafeMode (black screen).

  Windows Vista 64-bit... Black laptop after the latest updates... windows screens will not boot into SafeMode again black screens.

  Hello

  I would suggest trying the following methods and check if it helps.

  
  Method 1:

  Try the steps in the following Microsoft article and check if it helps.

  Windows Vista or Windows 7 unbootable, and the Startup Repair tool does not resolve the problem:

  http://support.Microsoft.com/kb/934540

  Method 2:
  You can refer to the link below and check the drive for errors:
  http://Windows.Microsoft.com/en-us/Windows-Vista/check-your-hard-disk-for-errors

  Warning: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.

  If the methods mentioned above do not solve the problem, then it would be best to contact the manufacturer of the computer.

  For more information, see the following Microsoft article and check if that helps.

  
  Why my screen is black when I start Windows 7? (Applies to Windows vista)

  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows Vista

• Computer laptop black screen

  My laptop connected to my TV via hdmi, after having disconnected I now have a black screen on my laptop and cannot reconnect to tv to the external display change settings... can someone advise

  Thank you
  Andy

  Just a thought...

  * Proceed at your own risk *.

  Maybe you can restart your system in Mode without fail and make
  a system restore to a time before you made the changes.

  Windows Vista - start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode Windows Vista - tools of diagnosis to use in safe mode
  http://Windows.Microsoft.com/en-us/Windows-Vista/diagnostic-tools-to-use-in-safe-mode

  Good luck...

• Pavilion 13 x 360 p: convertible laptop black screen, does not start!

  I can't turn on my computer the power button lights up and I can hear the fans and then I get the hp screen and black screen. I read the forum of other messages on out of batteries and other components of the laptop, but since mine is 2 in 1 not sure how. Have had the phone since December, should be doing this already. Any help would be greatly appreciated!

  Watch the following video. Try the method described for the Envy x 2 laptop

• HP laptop: black screen with cursor

  When I turn on my computer and type my password, it goes to a black screen with a cursor.  I tried different things but nothing works.  I just did a restore of the system 2 days ago cause the fan was not working. It worked yesterday.

  Hello

  Boot the computer normally and log.

  Black screen, hold down the ctrl and alt keys and press delete.

  Select Task Manager.

  At the bottom left, select details (if it is not already selected).

  Click in the header of column Nsoul to organize the processes in alphabetical order.

  Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

  If your office now appears, download AdwCleaner on the following link (there are 4-5 second delay until it's available)- Save in your downloads folder.

  https://toolslib.NET/downloads/finish/1/

  A once downloaded, close all programs, open your download folder and double-click the application to run it (click Yes to any uac prompt).

  Click the scan button.

  When the results are displayed, click the Clean button - when you are prompted to restart, click Ok.

  It starts on the desktop correctly now?

  Kind regards

  DP - K

• G72 laptop: black screen

  The screen will turn black when you move the cover forward or backward. Sometimes I have to hit the cover of the screen lights up. What would be the most likely cause?

  jimcra47

  Welcome to the Community Forum of HP.

  Crushed connection or in bulk to the display?  Just a guess, of course.  Something is loose or not making the connection properly at some point along the way.  Opening and closing of the lid are put to the test "whatever" and causing the display of snap to.

  You might stop to move the lid if you want the connection stays in place - at least until you have your data backed up critics.    You could, of course, rely on an external monitor if you lose the use of the display on your portable computer.

  Could be the screen itself - I think that spending would not such an effect if that was the case.

  Depending on your skill level and the real root cause, you might want to take a look inside:

  HP G72 Notebook PC Maintenance and Service Guide

  Can be an easy fix...

  If you do not wish to disassemble your laptop on your own - and a lot of use are not computer bits spread out on an office - you could take the laptop to the local House of reliable repair.

  You want to have backed up your data before doing this - and, more important still, you may want to remove all personal and private data from the laptop before allowing anyone access it.  Make sure you have 'extra' backups of critical data - maybe for a Cloud backup and/or a USB.

  Click on the Thumbs - Up Kudos to show that you appreciate the help.

  Click on accept as Solution when the answer provides a fix or a workaround!

  I am happy to provide assistance on behalf of HP. I do not work for HP.

• Laptop black screen, HP Pavilion G60 - 237NR 16 "screen

  Hi, my name is Saenuri.  I need your help.

  Operating system is Windows 7 32 - bit, Prod # is NJ537UA and model Pavilion G60-237NR that I bought in 2009.

  Recently, the screen is black, but the external monitor works fine when connected.   I need your suggestions to solve this problem.

  Thank you very much.

  Thank you very much.

  Unfortunately, my power connector is broken and bad, may be able to use the bot new laptop.

  In any case, I would like to appreciate your kind suggestion.

  KIM

• XPS L321X laptop black screen

  Hello

  After a few years, abandoned the L321X screen. It turns out bios black, completely black, and even not to stand, but backlight is turned on. Connected to the external monitor and run the system diagnostics. Everything happened, system, cables, built-in LCD screen, RAM, CPU, graphics card...

  Run the auto diagnosis of powering all holding the key d. screen shows of gray, red, green, blue, then turn off and restart.

  Unplug and reconnect the video cable and the problem persists. Update bios to bios A08 and load default. Does not. Unplug the cable from the battery and hold the power for > 30 sec, nothing changes.

  It seems the system works, works at the LCD, cable works. The only thing I have not tried is removing the CMOS battery, which I have to remove the motherboard first. Can you help me to know what is the problem?

  Thank you

  Hi YVES31,

  Thank you for the update.

  I agree with ejn63 as well. I suspect that the motherboard may be defective than the screen itself.

  Page 53 of the manual describes how to disconnect / connect the cable of the LCD of the motherboard.

  You can contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ

  Let us know if you have any other questions.

• Black screen when I turn on the computer, press F1 and error message: disk hard imminent failure

  Original title: crash is immediate please help

  When I turn on my computer laptop black screen saying I have to press F1 to continue, it says after that... disk failure hard immenent what can I do besides spend more than 200. OO, I don't?

  Hello

  Chances are the hard drive failed, but it could be wiring or other materials.

  Check with the system manufacturer's support, their documentation online and ask in their forums
  (if any). Most have instructions to replace the hard drive.

  You can usually buy a hard drive for alternatives for less than $100,00 and maybe much less. Or the other
  get the same one or the same size.  System manufacturers usually several models if you
  the same can buy cheaper. And there will be others who are of the same size and type which
  can be used. Your local computer store can help select an appropriate player.

  Here is an example of how to replace the hard drive on some HP computers for example. Most
  other manufacturers are similar, and there are many generic examples on the internet.

  HP - replace a laptop hard drive
  http://h10025.www1.HP.com/ewfrf/wc/document?LC=en&DLC=en&cc=CA&DocName=c00649950

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP Pavilion laptop g6: black screen with white cursor, connect

  My laptop is a few years old and today after I log in, I get a black screen with a white cursor. I read a few threads on the forums and have tried to take the battery out and pressing the button for 30secs-2mins (tried twice). I can access everything ok in Mode safe, so made a malware bites scan & clean registry. No maleware was found and I rebooted, but always the same black screen when you connect in normal mode. I tried to access the Advanced tab in the BIOS to make the test hardware, but I do not have this tab. I'm out of ideas. Help, please

  B_S2

  Hello;
  
  Let me welcome you on the HP forums!
  
  As it works OK in safe mode, then it's SOMETHING that is loaded at startup which is screw up the display.  Could be a runtime program. could be drivers, might be a Service.

  No easy way to tell.

  Demarrer start in safe mode, type MSCONFIG in the start area.  When that opens, turn off ALL startup items. Reset.

  The PC now work, if one (or more) of these numbers - and you have to go through a tedious process of re-enabling them one at a time until the PC fails again.  The last of them that you re-activated was the problem.

  Here is a tutorial on how to do it: http://www.howtogeek.com/74523/how-to-disable-startup-programs-in-windows/

  If the PC still does not work with all startup items disabled, then return to msconfig and click on the Services tab.  Check the hide services Ms.  Then turn off half superior Services.  Reset.

  If the problem is resolved, you will need to go through a tedious process of reactivating a Service at a time until you find the one that is the problem.

  If the problem is not resolved, turn off the other half of the services.  Repeat as above.

  No easy way to do...

  Good luck

• Windows Resume Loader black screen on HP Pavilion dv4-2145 dx laptop Windows 7

  I have a HP Pavilion dv4-2145 dx laptop with Windows 7. After pressing the button "on", the logo operation windows says its "recovery" windows, but a black screen titled "Windows Resume Loader" appears with the following message:

  The last attempt to resume the system from its previous location failed. Attempt to resume again?

  With the 2 following options:

  1. continue with system summary, (which does not work and I end up with the resumption of the "Windows" followed a blank black screen...)

  2 Delete restoration data and proceed to system boot menu (I haven't ' truei stops because I wasn't sure what that meant)

  But I managed to go to the reviews section diagnostic systems and it seems that he pass all 5 of the test, including hard drive and memory, poster, etc. So I don't know what the problem...

  Please notify.

  Thank you very much!

  Hello

  I think that in this case, you will have to choose the second option - "Delete restoration data and proceed to system boot menu" and see if that fixes the problem.  If all etc. documents you had open before hibernation were saved, then you should not lose anything.  If there are unsaved changes (for example if you have added to a document), the file will be to the point that his last record and you lose additional data.

  Kind regards

  DP - K

• Beats Studio laptop 15-p089na: black screen of death

  We bought several of these models of laptop for our school. Many of them are met with a black screen at random death. Without warning, the screen goes black (with portable power and always on button). No amount of button pressing or click of the mouse will be reactive (continued) the screen. Nothing visible at all. The only solution is to hold down the power button, then start it again. If it was just a laptop, I think it was a fault. But with many do (once a fotnight of about), it makes me think that there is a major flaw with the model/software?

  No obvious trend (sometimes they run out of voltage of a battery, power, sometimes using MSWord, sometimes slow...)

  Any help appreciated.

  Hi wadzee,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  I just sent you a private message. If you are unsure how to check your messages from the forum, this post has instructions.

• Envy 15 k005tx: laptop will not close properly... the va just black screen but the light is on and the fan also

  Laptop doesn't go out normally... va just black screen but the light is on and the fan is also on... so I have to stop it by pressing the power button... help plz...

  Hello

  On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.

  Try to use the following method to see if you can install an earlier version of the driver IMEI.

  Download driver IMEI on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe

  Disable your wireless card (should be f12 ).

  Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.

  When finished, restart the laptop.

  If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K

• Stream HP: I accidentally closed my laptop while it was restarted and now it's the juice a black screen it has been hours

  I accidentally closed my laptop while he was now to restart juice is a blank black screen, it won't do anything it's only a couple of months

  Sdyork

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about the problems with your new HP PC and wanted to help.
  
  You should not have problems with a PC this new.
  
  While this PC is still under warranty, contact HP customer care directly so that they can put you in contact with HP Technical Support to see what they can do on the diagnosis and repair of your machine remotely.
  
  I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.

  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

  ---------------------------------------
  However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
  ---------------------------------------

  Good luck