Laptop does not at all & gel whenever I connect? Help!

I have a laptop Packard Bell with Windows Vista. Recently it just stopped working completely. He goes to the login screen to choose your profile, so I click on my profile - and then once it is recorded in I can click on something and everything freezes. There must be * again and again, but I can not move - unless I log on a different profile on the laptop. When it restarts it comes up with a disk cleanup, which I passed by - and yet it happens always each other time, the computer restarts. And now I connected just a purple screen and a mouse... nothing else. Can someone please?

Hello

Thanks for posting this question in the Microsoft Community.

1. have you updated to Service Pack 2 installed?

2. don't you make changes to the computer before this problem?

Follow these methods and check if that helps.

Method 1.

Disconnect any external devices and restart the computer to see if that helps.

Method 2.

Try the last known good configuration. Using last good known Configuration: http://windows.microsoft.com/en-US/windows-vista/Using-Last-Known-Good-Configuration

Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

Method 3.

You can perform system recovery options system restore and check if this helps to get the desktop screen.

What are the system recovery options in Windows Vista? : http://windows.microsoft.com/en-US/windows-vista/What-are-the-system-recovery-options-in-Windows-Vista

Important: System Restore will return all system files not as documents, email, music, etc., to a previous state. These files of types are completely affected by the restoration of the system. If it was your intention with this tool to recover a deleted file to non-system, try using a file instead of system restore recovery program.

Note: Changing the BIOS / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

Let us know if you need assistance with any Windows problem. We will be happy to help you.

Tags: Windows

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