laptop escalates during

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• Laptop damaged during return / repair

  I had to send my grandsons laptop back to Toshiba because the power cable kept blowing, received a call today from Toshiba saying the screen of the laptop was damaged (crack on the screen), and it costs £347 for repair, when the laptop was given to mail used Toshiba (UPS), the screen was beautiful, somewhere, then in the hands of UPS or Toshiba one of them damaged laptop and now Toshiba says it is not covered by the extended warranty. Can someone tell me who is involved here. I went through the T & C or the warranty, and the T & C pickup and repair and now when he tells me that if it is not placed in a box by the courier who perceives that the warranty is void. The caller of Toshiba told me this. Any help would be welcome in this regard.

  Hello

  In my opinion, you should get in touch with the UPS or the Toshiba subsidiary located in your country and should explain your case again.
  In my view, collection service should be responsible for it if the screen is damaged during transport.

  Thanks for posting some details and feedback: how the case was resolved

  Sorry, but that's all I can suggest

  Mate good luck

• Computer laptop shutdown during recovery

  Help, I have a toshiba laptop with windows vista it applied final configurations during the recovery mode and it stop because I forgot to plug my charger. Now when I take f8 I see everything in addition to the recovery mode and my laptop runs in registory error. Safe mode does not load and I held all the keys (F8 F12 F2 C 0...)

  Please help me, I need to do my work, I do not on the files on the laptop, I just fixed it.

  Hi Salocalom,

  (1) is there an error message while trying to start?

  I recommend contacting the manufacturer of the computer (Toshiba) for specific advice on how to back the computer to a State since the recovery or factory restore is independent of Microsoft.

  Note: All the data and applications will be lost during the recovery process.

  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

• Laptop died during the system recovery

  During a system recovery, my laptop died. I plugged it all in a row... but when I turned it on a message comes up. "Windows is unable to complete the installation. To install Windows on this computer, run the Setup again. "So I clicked 'OK' and it happened on the screen, he's going to when you log out, and then it restarts. After that, the same box back upward. So I shut down my laptop and when I turned it back on, it goes into the newspaper. It shows the Administrator icon and it says "locked administrator" I clicked it and it then says: "your account is disabled. Please consult your system administrator. »
  

  
  

  Is there anyway that I can make another recovery system? Help please!

  For problems/questions about the recovery process, contact the manufacturer of your laptop.

  This isn't their recovery process, Microsoft.

  See you soon. Mick Murphy - Microsoft partner

• Laptop beeps during the startup of

  After a cleaning by tech expert who removed messenger (duplicate) Msconfig and start a menu thing,
  I installed the latest windows updates. First restart was very good.

  Next time, I restarted and heard two beeps after seeing the desktop icons. Restarted.
  Hear a beep. Always this beep. Google suggests a beep is normal but I'm not used to beep.

  Old laptop but upgraded with drivers and the old hard drive for six months by experts from toshiba.
  At bases of moy. installed microsoft after the sound signal (made no difference).

  I'm in trouble or is it right? Programs work well. (Famous last words?)

  Hello

  Laptop beeps at boot because it runs the POST (power on self-test)
  It is a usual procedure and nothing unusual.
  If you mean that it beeps then you shouldn't worry about that is ok

• Pavilion x 360: tour of laptop computer during the upgrade to Windows 10 stuck on the hp logo

  I was upgrading the laptop for Windows 10 and after that it restarted, it got stuck on the logo of hp for about 30 min. I turned it off about 3 times and it is still stuck on the hp logo.

  Once the recovery to Win 8 is completed, considering the upgrade to 10, here are some tips:

  > http://support.hp.com/us-en/document/c05195282

  > http://support.hp.com/us-en/document/c04730900

  Make sure all your drivers are updated before moving to 10 - use HP Support Assistant

  Make sure you that all of your software security (AV, firewall, etc.) is uninstalled before upgrading - reinstall the upgrade of the post.

  If you decide to not upgrade, please note that Win 8/8.1 is good OS and will be supported by Microsoft until the year 2023.

• laptop freezes during backup on external hard drive

  my laptop freezes when the backup of files to external hardrive, usually around 7% need help to find the solution

  Hello frankiepetch,

  Thanks for posting on the Microsoft Answers forums.  Are you using Vista?  Have you received an error message?  If yes what is it?  What type of external hard drive that you are using?  I suggest that you go to the website of factory of the external drive and download and install the latest version of the software and/or drivers.

  Thank you for using answers Forum. Please let us know how it works.

  Joseph
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Everything on my laptop lost during the night. Seems to be like a new computer with none of my icons, folders, pictures, or whatever it is that I put on here. Don't know what happened! Help, please.

  All I can with certainty you know is that I work with this computer laptop 9 Feb and finished updating a blackberry phone while I arrived he began to countdown a restart down to the right and I just let it continue to countdown, as I have before installing updates could.  I sat down and closed the monitor.  No has nothing do with computer laptop lastnight, but turned on tonight and most of my icons were missing.  According to me, the wallpaper is different from the front and I got on the internet as usual without any problem.  When I got off the internet to work with pictures of my newborn (only child), the only icon I had on the desktop is Ebay.  Not as if I had everything set up.  I then went to images and he had only the file sample.  Having felt that I would be sick then tried to look for some other stuff that I had in the records and doesn't seem to be anything anywhere.  Please help if you can.  This laptop is a Dell Studio, which is less than 5 months old.  Please help before my wife kills me for all our photos backup not.

  Thanks much for the advice, but I found where some updates have not been filled and after several reboots and updates processing everything on my desk, changed again the way I got it.  In fact, I went to C: users and then myself, then all my documents, pictures, ets. was there, so I later found lastnight it wasn't lost, just moved for some reason any.  I then started to look to check the status of the updates pushed out and there are service packs that has not been installed, so I crossed my fingers and agreed to allow them to install and went to bed.  Now computer seems to be back to my settings.  But thank you very much for answering.  It was the first time that I've already posted a question b/c that I generally find the answers online, but it was getting the best of me.  Probably b/c of the thought of losing all my photos only Childs and thinking of how my wife would react.  Thank God it worked.  Thanks again.

• Dell laptop lost during shipping

  I order a lot of Dell computers over the years - computers laptops and desktops - all without any problem.  I guess that my luck ran out this time when I ordered a Dell Latitude Dell taking.  Dell has processed the order correctly and it was shipped by FedEx Ground. The problem is that the laptop did not appear and it is now a week late from the original delivery date.

  I contacted FedEx and they launched a package of Trace.  In fact, I got called to tell that they were investigating a human being and they should know something by the next - but that like 4 days ago.  I called them back and they acknowledged that they still lacked any point on where the package is.

  I also called Dell and spoke with someone of my order status.  They said that they could see that the laptop was late and said that they would just send me another laptop and then backcharge FedEx for the laptop lost or stolen.  It sounded like they were going to process this request on this night.  But so far I have not seen what whether... no phone call, return, no email indicating me the new order is on the way... nothing.

  I'm about to call Discover to dispute the charge on my credit card to Dell.

  I really need to get this resolved and would like to have someone with me Dell management and let me know what happens.

  It's really not Dell fault that FedEx lost the laptop, but I do not think that Dell is not an adequate job is resumed.

  I am not a happy customer now... Please help me get this fixed Dell...

  After that several exchanges by email, Dell finally sent me a replacement laptop.

  I ordered an E6440 Latitude and what they replaced by was a Mobile Precision M3800. Completely different laptops.

  I guess because I bought this Dell decision-making, they couldn't just send me what I ordered originally.

  While M3800 is a really nice laptop, it lacks a CDROM which was an element in the Latitude I ordered originally.

  Interesting that nobody has tried to contact me to ask if M3800 would be an acceptable substitute to the Latitude of E6640 I ordered originally.  They just picked it up and sent it.  Again, not the best way of doing this.

  I sent another email to ask about the missing CDROM.  Will need to see what they are doing in this regard.

  Personally, a MUCH simpler solution to all that would have been for Dell to credit my account for the lost original portable and comes to serve me a really nice Promo Code discount that I could use to buy another laptop on Dell decision.  I would have gotten exactly what I wanted to like this and it could have been resolved and MUCH faster overwith.

• Computer laptop loss during berthing and departure color management settings

  I am running Windows 7 Enterprise SP1 64 bit on a Dell Latitude E6540 with a docking station.  I have calibrated color screen on the laptop as well as an external monitor attached to the docking station.  Whenever I'm disconnecting the computer, the system resets the color management settings and I lose the color calibration on the screen of the laptop.  I have then go manually through Control Panel and re - apply the calibration profile to make things normal.

  I have everything set up so that the calibrated profile is the default profile for the system and I checked this is the case if the machine is docked, but he always loses calibration settings each time.  All drivers of video system are also updated and current.

  Any thoughts or ideas on how to solve this problem?

  Thanks in advance for any advice.

  Hello

  Thanks for posting your query in Microsoft Community.

  I understand that you have problems with color management in the computer.

  As you said that you use a Windows Enterprise Edition in the computer. I would advice to follow the link below to post your query in the TechNet forums because they have more expertise on this issue.

  Forums TechNet for Windows 7
  http://social.technet.Microsoft.com/forums/Windows/en-us/home?Forum=w7itpronetworking

  Hope this information helps.

• BlackBerry Smartphones Outlook calendar removed off laptop computer during synchronization

  I was snyching my blackberry with outlook on my laptop, as I had done earlier in the day very well, but the last time I did, it deleted ALL my calendar on outlook items (they are still on my blackberrry).  When I resynch again once they return to outlook.  I double checked in the Office Manager that he was set to synchronize both ways, and it is.  Any idea what I'm doing wrong or how I can get the information back in outlook?

  I fixed it this morning when I deleted the Desktop Manager and downloaded the latest version on the blackberry site.  It seems to work now.

• My laptop fell during the loading of pictures & stops now, it is locked, how can I reset with losing them all other files

  How can I reset lightroom with losing them all my files

  Hi Larry,

  Go to the location where your Lightroom Catalog is stored and remove .lock file (not .lrcat)

  By default, the catalog is stored in the Pictures\Lightroom folder.

  If this doesn't help, kindly share more information about the version of Lightroom and the operating system.

• C50D-A-13W (PSCGWE) satellite crashes during playback of video files

  Hello

  my laptop stops during playback of flash (like youtube or facebook videos) files, and then there is a blue screen with a sad face and the following text: "(atikmdag.sys) system_thread_exception_not_handled.
  my system is windows 8.1 and I already reinstalled the display driver (I used this one: http://www.toshiba.de/innovation/dow...jsp?service=DE)

  There is no virus or maleware on the laptop.

  Thanks for the help!

  atikmdag.sys is part of the ATI graphics card driver...

  I think that the problem is caused by the graphics card... probably the ATI driver is the reason why the BSOD appears...

  The laptop was not equipped with a dedicated GPU, but the graphics card part of the Kabini A4-5000 AMD processor AMD Radeon HD 8330 done graphics card

  Perhaps you could uninstall this driver and install a new update...

• Satellite L350 - 20G powers down during start up

  My Satellite L350 - 20G begins to start and 10 seconds after stopping powers.

  He also refused to load.

  We exchanged the batteries completely charged with the same model and the same problem.

  Hello

  To me, it looks like a hardware problem
  Have you checked the adapter? The power is ON?

  Possibly a defective power adapter could be the reason why the battery can not be charged and why the laptop stops during the startup process

  Otherwise, it could be an electrical problem of power supply on the motherboard
  That's possible too

  How about starting with a single module of RAM?
  Check it a friend of mine to not boot the laptop because of the faulty RAM module

• Satellite 4080 freezes during use. Event ID 5 - port i/o address not

  I have a Satellite 4080 running windows xp sp2 makes it reasonably well. It is used only for basic word processing and Office Automation. Laptop freezes during use and should be set out & back again. In case the Viewer is an event id number 5 the ACPI BIOS attempts to write an unauthorized i/o port address. This is due to the problem with the freezing of the laptop? Microsoft as useful suggest that never contact the editor of the BIOS on possibly updating the BIOS. Any suggestion would be appreciated.

  Hello, Robert

  The update of the BIOS you can find on http://www.toshiba-tro.de/subpage/bios.html but check it please the MORE INFORMATION on the right side.

  I don't know if this will help solve the problem, but you can try. Please be careful with the BIOS update and read the instructions first.