Laptop freezes with HDD connected external

Hello

My laptop (Acer 4736 G) freezes when I connect an external (1 TB consisting mainly in videos) HARD disk after the start. If I connect the external HARD disk before starting the system, it works fine, but when I try to remove the external HARD drive it freezes again. I can't disconnect and I have to force close down. Reboot, I am able to remove the external HARD drive if I don't use it. I used this on other computers external HARD drive and it works fine. CHKDSK #: / r has shown no flaws in there. My OS is Windows 7 (32 bit).

Please notify.

Thank you.

V. Menon

Hello

My laptop (Acer 4736 G) freezes when I connect an external (1 TB consisting mainly in videos) HARD disk after the start. If I connect the external HARD disk before starting the system, it works fine, but when I try to remove the external HARD drive it freezes again. I can't disconnect and I have to force close down. Reboot, I am able to remove the external HARD drive if I don't use it. I used this on other computers external HARD drive and it works fine. CHKDSK #: / r has shown no flaws in there. My OS is Windows 7 (32 bit).

Please notify.

Thank you.

V. Menon

Hello

The problem seems to have been resolved, but I'm not sure it heals. I uninstalled Advanced System Care Ultimate (paid version), as it just expired and ran CCleaner (free version) and my problem just disappeared. I'm not sure if CSA Ultimate has done or has been cured by CCleaner. However, I have yet another problem. I can't remove my Seagate Expansion 1 TB external HARD drive. I get a message that continue to run certain processes. I don't see all the processes running. If I restart my laptop and click the remove without access to the HARD drive, I am able to delete safely, but I would like to know why I can't remove it once it has been used.

Hope it will be useful to the community.

Thank you

V. Menon

Tags: Windows

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