Laptop freezes when I connect AC adapter / CC

Hello. I have a Dell Latitude E7440. The laptop starts with the office end while its connected to the power adapter. It starts very well in a stack on the desktop and works normally. But the problem occurs when I connect to the AC adapter when the laptop is turned on, it freezes, for example when sound on the desk and I connect to the AC adapter, it freezes and does not respond. When I unplug the AC adapter, it takes over and works normally again. When I connect to the AC adapter again it hangs and when I disconnect, it resumes its normal operation. The third time that I connect to the adapter, it does not freeze. What could be the problem? Any help is appreciated please.

Hi Dwaine David,

Please write to us.

When the issue started? Is there any hardware or software changes made recently?

Please update the BIOS if not yet done so, to support.euro.dell.com and respect for any change,

If possible, please try another card as well.

Please provide us with your system tag #, email address and your name via message private.

Concerning

Tags: Dell Laptop

Similar Questions

  • Pavilion 15-P017TU: laptop freezes when I connect to WiFi

    After update I am facing a problem with wifi. After using wifi for awhile like 5 min. he becomes limited and diappears option wifi and laptop crashes in 1 min after that...
    Please help me with the problem. I've updated all of the updates that were available only update Realtek HD Audio is waiting...

    Hi @Kaustubh06,

    Thank you for your response.

    I before you try to reinstall the wireless driver using the Recovery Manager, but remains the question of the gel.  As you said that the pilots are 8.1 of Windows and not Windows 10.    You can get the updated driver from the Pavilion 15-p017tu for laptop software and drivers page.

    Please let me know if this helped.

    Good luck!

  • Satellite A300 restarts when I connect AC adapter / CC

    I have Toshiba Satellite A300, and there is problem, as soon as I connect my adapter to my labtob it restarts directry, and there is no problem when I connect my adapter for my labtob in offline or even in safe mode.
    I tried to update the BIOS but I can't caudln because it is difficult to udate BIOS without plugging your power adapter...

    something else, I changed my power adapter with another, but nothing has changed and I corrected my original vista OS labtob, but also nothing has changed

    can any body help my out to solve this problem

    awaiting your response

    With or without the battery, the laptop must run stable on the sector
    If it s not the case, it is possible that your motherboard is affected but I hope that's not because it would be the worst case :(

  • Laptop freezes with HDD connected external

    Hello

    My laptop (Acer 4736 G) freezes when I connect an external (1 TB consisting mainly in videos) HARD disk after the start. If I connect the external HARD disk before starting the system, it works fine, but when I try to remove the external HARD drive it freezes again. I can't disconnect and I have to force close down. Reboot, I am able to remove the external HARD drive if I don't use it. I used this on other computers external HARD drive and it works fine. CHKDSK #: / r has shown no flaws in there. My OS is Windows 7 (32 bit).

    Please notify.

    Thank you.

    V. Menon

    Hello

    My laptop (Acer 4736 G) freezes when I connect an external (1 TB consisting mainly in videos) HARD disk after the start. If I connect the external HARD disk before starting the system, it works fine, but when I try to remove the external HARD drive it freezes again. I can't disconnect and I have to force close down. Reboot, I am able to remove the external HARD drive if I don't use it. I used this on other computers external HARD drive and it works fine. CHKDSK #: / r has shown no flaws in there. My OS is Windows 7 (32 bit).

    Please notify.

    Thank you.

    V. Menon

    Hello

    The problem seems to have been resolved, but I'm not sure it heals. I uninstalled Advanced System Care Ultimate (paid version), as it just expired and ran CCleaner (free version) and my problem just disappeared. I'm not sure if CSA Ultimate has done or has been cured by CCleaner. However, I have yet another problem. I can't remove my Seagate Expansion 1 TB external HARD drive. I get a message that continue to run certain processes. I don't see all the processes running. If I restart my laptop and click the remove without access to the HARD drive, I am able to delete safely, but I would like to know why I can't remove it once it has been used.

    Hope it will be useful to the community.

    Thank you

    V. Menon

  • laptop freezes when moved

    My G6 laptop freezes when moved.  When the battery is jostled when you move and to base it on something again it freezes even when it is plugged.

    SteveC66 wrote:

    The name of HP is on the laptop - I spent everything I had at the time, on what, at the time - it's

    HPs doings and I am very grateful for your help but HPs name wrong in my house any longer and I'll let my friends know what happened with this laptop.  I guess I should have come with an Asian import.  I bought this because it's an American company - my mystake.

    Sorry to hear the bad experiences your having with the new HP I have expected some resolution about HP for you, but I guess that your next step is to enter the HP support and talk to a Manager or supervisor and get a resolution a bit if you can the stock market that. Otherwise if an is another portable computer W8 wifi even goes down so you might go for W7 that is or is not hp laptop and I hope that your experience will be better this time.

  • Portege M800-106 the system freezes when I connect a device via USB

    When I connect a device through a USB port, the system hangs. This happened with any device even something that has been used before. Example - if I turn on the printer /plug in my Blackberry to synchronize the .laptop just going so slow that I have to do a reboot with the devices still connected to get the system working again. Running Vista. Any help please?

    Hello

    You see yellow exclamation marks in Device Manager? Maybe a driver isn't installed properly in the system freezes.
    In addition, I would try to remove the USB ports in Device Manager. After this restart your laptop and USB ports will be recognized again.

    Have you tried a BIOS update? If this isn't the case, you should do it. Before you begin the update, close all running programs and make sure that you are logged on as administrator.

    Last but not least try to reinstall Windows using the Toshiba recovery disc. It only takes a few minutes and then you have settings to factory again! :)

  • Laptop freezes when you access Internet

    Original title: Network discovery sharing sharing inbound network incoming Remote Desktop RDP TS Remote Desktop Remote Assistance Network

    When I connect to internet, after about 10 seconds the laptop everything freezes.  I have to manually turn off because it will not re - start.  I haven't added any new program.

    Hello

    · Were there any changes made to the computer prior to this problem?

    · What version of Windows are you using?

    · Do you use Internet Explorer to access the Internet?

    · If Yes, what version of IE are you using?

    I suggest you try the steps mentioned below and check if it helps.

    Method 1: To resolve this problem, you may need to set your system to the boot.

    Click on the below link to learn more about the clean boot:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

    Note: Don't forget to return the computer to normal after completing the troubleshooting by following the steps described in step 7.


    Method 2:

    Try to do a system scan. The scan will look bad system files and will attempt to fix them, if possible. (a) click the Start button.
    (b) type cmd in search results.
    (c) click the cmd file and select "Run as Administrator".
    (d) in the CMD window, type sfc/scannow , and then press the Enter key.

    (e) wait until the analysis is completed.
    (f) restart and see if that solves the problem.

    For more information about SFC scan, please see the link below:

    How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

    http://support.Microsoft.com/kb/929833

    Method 3: Optimize Windows 7 for better performance

    http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

    See also:

    (a) open the troubleshooter of Performance

    http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

    (b) difficulty Windows system performance slow computer problems

    http://support.Microsoft.com/mats/slow_windows_performance/en-us

    Hope this information is useful.

  • Laptop freezes when I watch videos or play music.

    Original title: salvation

    My Dungeon laptop freeze a few minutes or two, whenever I watch videos or play music, it occurs usually when I watch videos on youtube, please help me, what can I do? I can't watch movies because this problem!

    Hello

    To improve the assistance on your query, please contact your mobile provider since the question is on portable gel when you watch videos or play music.

    Thank you.

  • Laptop freezes when running applications

    I got a G6 Pavilion - 2263ca with Windows 8. When I open an application on the start screen, the laptop freezes and closed. I ran a system recovery and all the system diagnostics, but nothing has changed and I can't find a hardware problem. I sent it for repair in the workshop, they replaced the HARD drive and reinstalled the OS but nothing changes. Right now, all I can do is reinstall the RAM, but seriously, I don't think it will solve the problem. Please help me :-(

    Hello

    Try the following.

    In regards to the manual maintenance on the link below, delete one of your memory modules and then see if the laptop works Ok.  If it doesn't, try the same module, but in another location.  If it is still working properly, try the other memory module in both slots, to see if any combination will allow the laptop to run without freezing.

    The procedure for withdrawal of these modules is detailed from Page 55 of your & Maintenance Guide.

    Kind regards

    DP - K

  • Laptop freezes when I click right perofm

    Hello

    I have a problem with my laptop.

    Whenever I do a right click on any file icon my laptop freezes.

    I have seem other HP users had similar problems with widows 8.

    I have 10 Windows Home, I'm a newbie so don't know how to handle this.

    Help, please

    Thanks for reading

    Gosia

    Hi @Gosia83,

    You are welcome!

    Please, try the procedure described in this guide, the computer hangs upward or freezes (Windows, 10, 8)and let me know what happens!

    Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    Hope this guide helps!

  • My computer freezes when I connect

    dometimes when I connect to my computer just does nothing.  The only thing I can do to restart the computer is to disconnect the power supply temporarily

    Hello Doug,

    Often, we see crashes as a result of a program from loading at startup.

    To solve these, we use the clean boot troubleshooting.

    The following article describes this process:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    If this happens only from time to time, we also consider a hardware problem.

    Carry out diagnostics of equipment provided by your manufacturer as well.

    Let us know if you have any questions.

  • I am running windows XP and my computer freezes when I connect my sansa view to the USB port.

    Only, it crashes when I connect any sandisk MP3 player and any other computer that I have connected the MP3 player to a hanging. This problem started about two weeks ago after installing service pack 3 for XP.

    Hello Kellendil8,

    Thank you for your message.  Please, try the following:
    Click 'Start' > click 'my computer '.
    Click on 'Tools' > select 'Folder Options' > click the 'View' tab > under "Hidden files and folders", select "Show hidden files and folders" > click "Apply & OK.
    Double-click on "C:" > double-click "Documents and Settings" > double-click "All users" > delete the DRM folder.
    Please let us know if it did or did not help to solve your problem.
    See you soon

    Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

  • laptop freezes when performing automatic maintenance

    My sony vaio SVE15137CGW (Windows 8) started to freeze when the automatic Maintenance starts (after staying idle for a few minutes). A black clock appears on the task bar, so I know that the service is running. I can market to stop the gel which is a real nuisance.

    What could cause this problem and how can I solve this problem? How can I disable the automatic maintenance until I solved the problem? I followed the instructions on the Web page below, but the interview turned on even once after a reboot:

    Hello

    Automatic maintenance facilitates efficiency slowed and allows the activity to execute in a timely and prioritized way. So, the event that is configured to run will begin when the previously described (defined by default at 02:00 every day).

    the default configuration from the active automatic maintenance should do no harm at all. However, personal computers are not always lit, and nor are they heavily loaded by processes or data. Therefore, it is recommended to disable the automatic maintenance in personal computers to avoid the processing overhead.

    After the automatic maintenance turned off, you can manually optimize your PC by manually initializing the command CHKDSK of disk defragmentation, etc..

    You can check the link to find out how to disable the automatic Maintenance using Task Scheduler tasks:

    Refer to the suggestion which is marked as an answer:

    http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-performance/Windows-81-freezes-when-automatic-maintenance/fece2a5a-855C-4430-9521-a7ec666d61ff

    If you do not find the same performance after you disable the automatic Maintenance, reactivate tasks.

    Check out the link for more details:

    http://msdn.Microsoft.com/en-us/library/Windows/desktop/jj835985 (v = vs. 85) .aspx

    Please let us know if the problem still persists.

  • M70 freezes when you connect the AC adapter / CC after warning of low battery

    When I get the low battery warning, I connect to the AC adapter, but when I turn on the power, the laptop screen turns off. The domain controller in the LED lights up, the Power LED lights and the battery light but I can't use the keys on the keyboard, the laptop froze. Any ideas?

    Try to go into sleep mode manually (start > shutdown > select standby). After that he goes to sleep, turn it back on. Do you have the same problem? You get the same problem if you are running on batteries, set up the computer to sleep manually and then put current alternative?

  • Laptop freezes when connected to internet via WiFi

    I use the laptop Dell inspiron 15r, with Windows 7 ultimate on it. Whenever I connect to the internet via WiFi, after a while, most of the programs I use freezes, and the internet connection is cut off. The same control panel functions do not occur. Also is not possible the normal closing, and I have to force close down at length by pressing the power button. This situation arises that if I use the WiFi. When I use a LAN cable, no problem. This situation is quite irritating, like many times I have no other choice than to use a wi - fi connection and whenever I use it after a few minutes, I have to restart with force, and the cycle repeats. Please suggest a solution. Thank you.

    Hello Brad,

    I tried the thing of diagnosis, but could not get anything out of it. The problem is now solved because I updated the drivers of network on the Dell site, but currently I am confronted with some problems, that I used to.

    Thank you much for the help.

    Kind regards

    Sunil.

Maybe you are looking for