laptop having problem starting?

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• HP Envy 17-inch Laptop having problems with upgrading to Windows 8.1

  Hello! I am a novice when it comes to computers, so bear with me. I bought a laptop (Envy, 17-jo11nr, SN: [edited by Moderator], PN: E0K87UA #ABA) and I tried the upgrade of Windows 8 to 8.1. It would not install and went back to Windows 8. It was a few months ago, and I wonder if it is safe to try the upgrade again. I checked my product on the page number: Windows 8.1 and it says that my computer has not been tested for 8.1. I want to improve, but I don't want to ruin my pc. Can someone help me? Thank you!

  Your welcome

• Laptop: laptop does not start

  My laptop does not start, how can he?

  Hey,.

  First, a good thing to try is a hard reset of the computer.  The steps are different depending on whether your battery is removable or not.  See http://support.hp.com/us-en/document/c01684768 for steps and videos covering this first easy step.

  If you are still having problems starting to walk through the steps in the troubleshooting online here documents:

  Windows 10 - http://support.hp.com/us-en/document/c04718479

  Windows 8 - http://support.hp.com/us-en/document/c03515402

  Windows 7 - http://support.hp.com/us-en/document/c01443371

  -wes

• Laptop started having problems connecting to internet connections Wi - Fi

  in recent weeks my laptop new (6 months) started having problems connecting to wireless devices after spending hours ranging from hollow forums, check the settings in device etc, computer managers them laptop turns off, restarts said there was a problem that caused the laptop to the stop and then when it restarts it connects to the wireless device fine. If I stop back on the laptop, the problem when I turn it on.

  Not only it will pick up my wireless network, it says no wireless networks found despite her grateful normally about 15 other wireless connections, that my neighbors.

  Does anyone have a solution in the long term to this problem. I am a student and spent more than 3 hours trying to fix today and I don't have the time to deal with this all day.

  Thanks in advance

  > in the last few weeks my laptop new (6 months) started having problems connecting to wireless devices
  Have you changed some settings or perhaps updated driver WLAN? I mean, I can't imagine that problems start without reason.
  It is not easy to say what may be the problem. Perhaps, you must reinstall the recovery image and test the feature with the factory settings.

• I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse.

  Original title: right click on the mouse itself activating

  I borrowed a USB to a person at work and I started having problems with the wireless mouse and the carpet of my laptop - Lenovo ThinkPad T420 mouse. The left click of two devices works normally, however, sometimes she does not respond to clicks and it takes a few seconds to work. The left button was constantly starts to turn on, as if he was stuck. After that I hit Alt + Tab and modify windows it stops for a few moments and starts at a later date. I havo not found a specific condition or a combination of keys that may trigger the fault.

  I read a few posts on discussion forums, but all say that it could be a hardware problem, which I think is not, because both devices have the same problem and I'm sure it all started with the insertion of the borrowed memory stick. I scanned the readers to help Symantec's EndPoint Protection and installed Microsoft Security Essentials and performed a full scan, but found nothing. I even restored the system, but the problem remains.

  Should I get a different antivirus? How can I find the cause so I can find a better targeted solution?

  Try to install the drivers from this link and check.

  http://support.Lenovo.com/en_US/research/hints-or-tips/detail.page?&LegacyDocID=MIGR-77167

• I'm having a problem with my Windows Vista operating system. Problem started on 19 February 2011.

  I'm having a problem with my Windows Vista operating system. I have a Toshiba Satellite A135-S2376. Problem started on 19 February 2011. Computer continues to display Windows Explorer or Microsoft Windows has stopped working messages. Cannot run all programs, sharing disk cleanup, System Restore. Cannot download IE 9. Help, please! For example: tried to run MP3 Rocket he was trying to load & then a message appears at the top that States platform Java cannot run or something to that effect. Basically, I can't run any program that needs to use Microsoft Windows.

  Hello

  You can try to do a system restore before this date

  http://www.windowsvistauserguide.com/system_restore.htm

  If necessary do in safe mode

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode option with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  and malware scan

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Im having problems to connect my helmet at the entrance in front of my laptop, and I can't use my microphone, which says that the "device" is not connected.

  Hi im having problems to connect my helmet at the entrance in front of my laptop, and I can't use my microphone, which says that the "device" is not connected. What should I do? Thank you

  Hello

   
  1. have you checked the problem by plugging the headset to another computer?
  2. it worked before?
  3. What are you talking about ""device"is not connected?
   
   
   
  I suggest you to connect to another computer and check.
  Also check if the device is compatible with Windows 7.
  Reference:
  Windows 7 Compatibility Center
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/
  If it's compatible, perform the methods below
  If it is not compatible, see the following articles:
   
   
   
   
  What is program compatibility?
  http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility
  
  Make older programs in this version of Windows
  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows
   
   
   
  Method 1: Run the audio Troubleshooter and see if it helps.
  Open the audio playback troubleshooting utility
  http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter
   
   
   
  Method 2:
  Run the Fixit described in the article and perform the steps:
  No sound in Windows
  http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows
  See also:
   
  Tips for solving common audio problems
  http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems
   
   
   
   
  I hope this helps.

• Is anyone else having problems with Windows 8 when your typing and e-mail? For some reason, it comes out constantly to the tile screen while I type making me about starting more.

  Is anyone else having problems with Windows 8 when your typing and e-mail? For some reason, it comes out constantly to the tile screen while I type making me about starting more.

  Hi Chaz,

  I thank you for your message and gives us a chance to help you. I see that the Mail app closes while you are typing an email.

  Please answer these questions to get a better understanding of the issue.
  1 have changes made to your computer before this problem?
  2 shut down other applications while they are in use?
  3. do you get an error code?

  You can try these methods to check whether the problem is resolved.

  Method 1: Run the troubleshooter of app.

  http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

  Open this link to launch the troubleshooter.

  Method 2: Update the application.

  Method 3: Reinstall the application.

  This link has the steps that you can follow to update and reinstall the application.

  http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

  Feel free to use the forum for any other issue of Windows, you may have.

• I've updated to 2015.2 in September and started having problems with freezing while working on the photos. I upgraded my memory from 4 GB to 8 GB and it has disappeared (in most cases); However, I always feel a lot of questions of export of JPEGs (gel) bu

  I've updated to 2015.2 in September and started having problems with freezing while working on the photos. I upgraded my memory from 4 GB to 8 GB and it has disappeared (in most cases); However, I always feel a lot of questions of export of JPEGs (gel) but not tif files? Very frustrating. Tried to install the new updates but my creative cloud is just a blank page?

  Hello

  I think you are referring to the white empty window of CC desktop application.

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• Having problems downloading/getting started with Photoshop

  Just bought the membership. Having problems download/getting started with Photoshop. Try once then maybe interfering. When I go into Photoshop, it says it has expired! Don't see how I can remedy this.

  Hello Sharon,

  In addition you can also consult the help below document:

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• Problem starting after the installation of the NTI Echo Satellite P50-B-11V

  Hi guys. I have problems to start mid laptop computer (Toshiba Satellite P50-B-11V, F04236S) after the installation of NTI Echo3 to migrate the data from the drive HARD original to a new SSD (Toshiba 480 GB Q300 series).

  Error: file/echo not found boot/initrd.gz. Pilot pata-platform...
  Kernel panic not syncing VFS: Don't mount rootfson unknown - black (0,0).

  Anyone facing this problem? Please advice if you have the time.
  I tried several times to repair Windows (F12 key) and I have tried different ways to migrate data but the problem even after reboot.

  Thanks fo your time.

  Posted by marianbur
  

  Hi guys. I have problems to start mid laptop computer (Toshiba Satellite P50-B-11V, F04236S) after the installation of NTI Echo3 to migrate the data from the drive HARD original to a new SSD (Toshiba 480 GB Q300 series).

  Error: file/echo not found boot/initrd.gz. Pilot pata-platform...
  Kernel panic not syncing VFS: Don't mount rootfson unknown - black (0,0).

  Anyone facing this problem? Please advice if you have the time.
  I tried several times to repair Windows (F12 key) and I have tried different ways to migrate data but the problem even after reboot.

  Thanks fo your time.

  Dear marianbur,

  New laptop having same problem here, is now stuck... Have you received still no solution?

  Greetz

• Problem starting Equium L40

  Hello

  I use F1 to start my Equium L40 every time I tun turn it on. It will then start ok but he forgot the time and date, as soon as I update time / date, the computer works perfectly I can access all my email etc accounts without having to put anything.

  The problem started after the replacement of the battery because of that being almost completely dead. I noticed that the computer will not work on AC only without mounted battey but is still charging the battery ok. (if the adapter is ok)

  I love the computer and do not really want to buy a new, but it is very frustrating and tedious when I turn it on.

  Maybe there is a battery backup I can change to fix the problem?

  Any help would be appreciated?

  Hello

  Laptop should also work without battery but connected to the power adapter
  So I guess that your motherboard is affected in some way.

  If the RTC battery (bios) is empty, the time and date in the BIOS menu would be reset to the default value. But in my opinion, this shouldn't be a problem to use the laptop with AC adapter.

  However, the RTC battery can be charged to do that you need to connect the main battery and power adapter and the laptop must be turned on for a longer period of time (18-20 hours).

  Check it out!

• HP CQ60-4098SA: problem starting with the new SSD on CQ60-409SA

  I just replaced my HARD drive with a new 120 GB SSD 11 Extreme Sandisk.

  Everything went well without any problem install Win 7 Ultimate and a lot more quick search time, etc...

  The problem that I have, is that when I start the laptop from the cold, IE turn it on to use, the SSD is not recognized and I just get a black screen with the top left corner flashing cursor, but if I press on Ctrl-Alt-Del, the system restarts and boots then in windows without problem.

  I'm trying to know if I can access Advanced BIOS Options, if I press F10 when booting I get only Options like to change boot order and not more advanced to change the training settings, etc. and F2 does not Diagnostics for the SDS.

  Any help would be greatly appreciated I'm very satisfied with the performance increase that disk SSD gives Windows and start itme except for having to start twice.

  Best regards

  Hi Erico,

  The SSD was visible on the Windows installation disc, but after I installed the AHCI drivers during the option to load drivers installation succeeded and starts as it should.

  Kind regards

  Mike

• Upgrading RAM and now computer laptop does not start for Windows 7

  Hi all

  I'm working on laptop HP Pavillion G7-1070us of my father, and I'm having a problem starting after the installation of 8 GB of RAM.  I upurchased 2 sticks of 4 GB of DDR3 PC10600 UN buffered, NON ECC RAM of Frys and everytime I go to start the laptop it throws an error that can not load Windows and offers to run the repair or start normally... little matter that you select, it goes back in the loop of what prompts to repair or load... The BIOS recognizes all the 8 gb... have you tried 2 different sets of different manufacturers (Patriot and Crucial). As soon as I pop 2 2 GB sticks in it boots fine... I even tried to start the the Windows 7 DVD to repair windows, but he always comes back in the loop... I tried the two current and previous BIOS without success... Help, please

  Hello

  Sorry, I've updated the link:

  http://www.crucial.com/upgrade/HP+-+Compaq-memory/Pavilion+G7/Pavilion+G7-1070us-upgrades.html

  Kind regards.

• 30.0 Firefox is so slow since updated. IE & Chrome not having problems loading pages, showing the blank pages, need two or more tests to open Web pages.

  30.0 Firefox is so slow since updated. IE & Chrome not having problems loading pages, showing the blank pages, need two or more tests to open Web pages. It seems to have something to do with the Visual data on the pages. My MSN homepage gets old and dies every time I open the page after the re-opening and closing of firefox. It takes forever! What is a memory drain? Each open page in a new session of firefox suffer the same fate.

  Start Firefox in Safe Mode {web link}
  While you are in safe mode;
  Press < Alt > or < F10 > to display the toolbar.
  Followed;

  Windows; Tools > Options
  Linux; Edit > Preferences
  Mac; name of the application > Preferences

  Then Advanced > General.
  Find and stop using hardware acceleration.

  Dig safe web sites and see if there is still a problem. Then restart.