HP Envy 17-inch Laptop having problems with upgrading to Windows 8.1
Hello! I am a novice when it comes to computers, so bear with me. I bought a laptop (Envy, 17-jo11nr, SN: [edited by Moderator], PN: E0K87UA #ABA) and I tried the upgrade of Windows 8 to 8.1. It would not install and went back to Windows 8. It was a few months ago, and I wonder if it is safe to try the upgrade again. I checked my product on the page number: Windows 8.1 and it says that my computer has not been tested for 8.1. I want to improve, but I don't want to ruin my pc. Can someone help me? Thank you!
Your welcome
Tags: Notebooks
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