(Laptop HP-2000) White screen, external monitor works.

(HP 2000 Notebook PC / Windows 8.1, 64-bit) Still white screen, external monitor works fine. What components could be defective? This occurred about six months ago about a week after the expiry of the one year warranty. Nonfortuitous.

Hello

You confirm this problem is intermittent, and now its working fine, it means that the question would be the display cable. The display cable is loose. Issue can be fixed by rebonding the display cable, if the problem persists then the display cable needs to be replaced.

This is the only reason why I asked you in the previous post if the problem was intermittent or display changed while moving the display cover.

This particular problem has nothing to do with the temperature.

Kind regards

Sumit

I am an employee of HP

Tags: Notebooks

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