Short DST check failed

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• Hard Drive short DST check failed

  FAILURE ID: 9TXMAW-7RH88Q-XD7WMF-60RN03

  Whenever the hard drive test short DST fails indicating that the hard drive has failed and which needs to be replaced to solve the problem

  This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

  HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

  Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

  Please try the troubleshooting below indicated once the steps:

  Step 01. Remove the battery and unplug the power adapter AC.

  Step 02. Press and hold the power button for more than 30 seconds

  Step 03. Plug the AC power adapter / (leave the battery for now)

  Step 04. Press the power button and check if the unit is operating normally

  If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

  If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

  Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the faulty HDD through SATA USB adapter with another PC or a PC even after replacing the drive HARD and reinstall the operating system and try to copy / retrieve files. You can also check out the link below for additional help

  http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

  Please click on the link in order to identify, prevent, diagnose, and recover failures Drive on HP Portable Hard Drives & Solid State Drives:

  http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

  You can check your warranty here to check the status and click here to order a new hard drive

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the white button on the right to say thank you Thumbs Up *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  GBL84

  I'm not an employee of HP

• HP ENVY m6 - 1188ca Notebook PC: HP ENVY m6 - Hard Drive short DST check FAILED

  Hi there, I get the following start-up error message.

  HP ENVY m6 - 1188ca Notebook PC

  Short hard drive DST Check: FAILURE

  FAILURE ID: GU71BT-6AA892-XD7X1F-60RK03

  Restoration of the system, cooling system, auto repair, no recovery option seems to work. I get to the screen only and cannot get into Windows.

  Is this a problem of material strictly for some? What are my options and next steps? Laptop went from warranty.

  Thanks in advance for any answers.

  

  Last UPDATED October 19, 2016 - I now get this screen when the laptop is turned on.

  

  New laptops are much more fast and pleasant. If your budget by all means, treat yourself. You could fix your old for around $ 100 may - $50 - $60 for a hard drive and about $40 for a recovery media.

• HP PAVILION TOUCHSMART 14-F023: Hard Drive short DST check failed

  Hi, I am unable to start my PC. After I did the audit of the system, I get the following error

  Hard Drive runs DST Check: failure

  Failure ID: 930ATQ-6PA833-MFPWXF - T 60, 103

  PRODUCT ID: E0K23UA #ABA

  My warranty expired in September 2015. What replacement disj, I can buy. Please notify.

  Yes, Amazon has a lot of laptop SATA hard drives.

  Example:

  http://www.Amazon.com/Blue-Mobile-hard-disk-drive/DP/B00C9TEBJQ

• drive hard short dst check failed

  I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

  mthrn8tr wrote:
  

  I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

  Error code 24 characters for short drive Self Test (DST) would indicate that the hard disk is defective/HAS FAILED and must be replaced.  This is also consistent with the startup problem you describe.

  If your laptop is still under warranty, contact HP with the ID of the failure and to make arrangements for the replaced disk - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  I hope you made a backup of your personal data and you did the recovery disks.

  If you do not have your recovery discs, you can order a replacement set using the link below.

  Order HP recovery disks.

  If you have a problem with this link, order them directly from HP.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Thank you

  Visruth

  * CLICK ON "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM *.

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• laptop Pavilion 15 PCn205TX: drive hard short DST check failed

  The problem is that my computer takes really long to start about 1 to 2 hours (yes I was sick for hours)

  Diagnosics result told that check DST short of disk hard failed and gave the failure ID

  6E1W7W-76R81Q-MFPWWK-60QU03

  Hello

  Error code 24 characters confirm a failure of the short test (DST) disk Self and would indicate that hard is defective and must be replaced.  This is also consistent with the slow startup problem you describe.

  If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

  Kind regards

  DP - K

• Laptop HP dv7 Envy: drive hard short dst check failed

  Hello

  Today, I rebooted my computer because of the fingerprint does not.  When I turned it back I got the HP logo and it saying preparation repair, then it goes to a white screen.  I did a diagnostic test and got this: check DST short of hard drive: failed.  Failure ID: RLKXTT-6KF7JW-QFPJW1 - 60S 203 product ID: C2N70UA #ABA

  The hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

• Drive hard short DST check failed, HP Pavilion 15-e072sa

  Hello

  I left my laptop (HP Pavilion 15-e072sa / ID E4Q88EA #ABU) inactive for a few hours and when I came back to it, I realized it had frozen (a very unusual behavior for my laptop). I then tried to restart manually by using the switch button, however it are just. The display shows the HP logo and screen loading 8 windows "turning points" or, Alternatively, "prepare the automatic repair" sign for about 2 minutes, then writing disappears, but nothing else happens. I followed the steps recommended in the troubleshooting HP and ran a quick test activated by pressing F2 at startup of the system. The results are as follows:

  SMART HDD control: past

  verification of DST short of hard disk: failure

  Failure ID: RQF95H-6Q676H-MFPWXG - 60T 203

  I have no idea what that means the code above, but I would like to know if it is fixable without losing the data stored on my laptop. I have a few professional important files there, that I really need to retrieve. Your suggestions will be highly appreciated.

  Kind regards

  Mingus

  This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

  Sorry, that I copied a previous post, I had made and impossible to remove the party requesting the HP part model / number and also the standard error. Once again, the same information and resolution apply to your situation.

  A failure of the DST indicates usually that the hard drive has failed or is about to fail and will have to replaced. After replacing the hard drive, please use the support of HP recovery, you created earlier to return the computer to a factory State.

  If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

  With respect to the data on the disk failed, remove the disc and put it in the USB 2.5 enclosure "SATA and connect it to a working computer. If the drive is still accessible, you can copy your work to another computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• H D short DST Check

  My husband bought a HP model # 15 - g019wm (Windows 8.1) to me in March of this year. One day it froze on me and when I restarted the laptop - I received the following message: "" your PC could not start properly-a device requires is not connected or is not accessible. ""  Error code: 0Xc0000185. Then he gave me a choice to try again or press F8 to start settings or Esc for UEFI firmware settings.

  I could enter the diag system and verification: D Smart spent. But it failed on the H D short DST check

  I had a failure of ID:9G9k71 - 72Q77G-XD7V61-60SL03.

  I did not any changes to the laptop since I got it.

  If someone could help me please. I wish to address this problem.

  I tried thru HP, but most of the time I'm waiting for half an hour, before I give up.

  Thank you

  Hello

  24 short drive self-test error code would indicate that hard is defective and must be replaced.  It is also compatible with startup problems you describe.

  Replacing the hard drive is simple enough, however, that your laptop is still under warranty, this really is the best option to contact HP (with the error code 24 characters) and make arrangements to have the replaced disk rather than pay for a new yourself - you can check the status of your warranty here.

  If you live in the United States, contact HP here.

  If you are in another part of the world, begin here.

  Best regards

  DP - K

• HP Touchsmart PC laptop E010NR: hard drive short DST Check - failure

  Blue screen when turned Shredding system Quick Test indicates Hard Drive DST short check failed.  Can you please tell how I can proceed to restore the system to factory settings?

  Of my experience so the BSOD computer and the hard disk does not have a DST short or long control, then the hard drive is faulty.

  I advise to contact HP Technical Support if your product is still under warranty so that they can help you by replacing the hard drive.

  If you want to just restore the system to the factory then when you press ESC once the system starts that there should be an option for recovery. This button must load the windows recovery environment for you to restore your device factory.

• HP Pavilion Sleekbook 14 TS: Hard drive short DST Check: failure

  I was using my computer today when he says an error has occurred and has said it will restart to solve the problem, but when he did he didn't want the computer load. After that I could connect the screen has not yet loaded my background and I couldn't click on anything whatsoever. So when I ran a system wide test it says Hard Drive DST short, Check failed.

  Failure ID: MAJAM3-6T77R8-MFPWXF-60VF03

  Then I wondered if I should get a new hard drive or what should I do to solve this problem. Also if I need to buy a new hard drive where can I buy it.

  Hi @Alejan0013,

  Welcome to the HP Forums!

  This is a great site to find answers and information!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  I understand that you were using your computer when you have received a message that he would restart to solve a problem. When the computer reboots, it did not load, and when the login screen finally appeared it did not include your photo backgrround and you don't have to click on anything whatsoever.

  You have decided to run a hardware test and verification of Hard Drive DST short failed.  Failure ID: MAJAM3-6T77R8-MFPWXF-60VF03.

  It is an indication that your hard drive can fail at any time.  I recommend you backup your data if you can.

  If you use the HP Recovery Options when to install a replacement hard drive there is an option to save your data in the process. I hope it will work for you.

  Did you create your recovery discs?  If this isn't the case, you will need to get a HP recovery kit.

  You will need to know your exact Sleekbook 14 model.

  How can I find my model number or product number?

  Contact HP to Contact HP Support assistance

  Here is a link to HP Pavilion Sleekbook 14 HP Pavilion Ultrabook 14 Maintenance and Service of Guide where you can get the replacement recommended for your laptop and a chapter on removal and replacement if you are tempted to replace yourself.   Please note Chapter 3, page 20, section 10 for more information on hard drive.

  To locate the documentation to help you once, I need to know which operating system, you're running.  Should you want information, please reply back with your operating system.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

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• drive hard short DST has failed-need new computer help

  HP Pavilion m6

  64-bit Windows

  Failure, ID-mOKS6f 667 - 65 L-XD7X1G-60V603

  Drive hard short DST failed when I did the start of F1 tests...

  This computer less then 3 weeks... need to get this working again... that are the options I have?

  Brand new out of the box, bought from Best Buy - end of June.

  No changes have been made, was online: attempt to use Google Voice, could not scream... everything froze, did a re-startup-no hard other choice-error on the screen came after I did the test...

  Intend to do more tests to see what else is bad. The HD has really missed on a new computer - it's horrible if true. Need another one as soon a possible.

  Hello

  I try to contact HP in the United States and see if they can help.

  Kind regards

  DP - K

• TouchSmart 15-d053cl: disk hard short DST Test failed

  Hello

  Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:

  Test of DST short hard disk failed

  Error code: RLLFTT - 7717 ST-MFKR6J - 60S 003

  Product ID: F5Y25UA #ABA

  Does this mean that my hard drive is defective? Since I've been able to boot into Windows, but it runs a lot slower. Do I need to worry? I ran Chkdsk, but he finds no errors. My files are still in place and I am able to access very well. What should I do about it?

  Thank you!

  KP

  Kpenguin wrote:

  Hello

  Recently, my computer froze completely, and I stopped him with a long press on the power button. When I turned it back on, Windows would not start. It would not start for a very long time and finally the hard drive would become inactive. I open the BIOS diagnostics and ran a test of the system. I got the following error message:

  Test of DST short hard disk failed

  Error code: RLLFTT - 7717 ST-MFKR6J - 60S 003

  Product ID: F5Y25UA #ABA

  Does this mean that my hard drive is defective? Since I've been able to boot into Windows, but it runs a lot slower. Do I need to worry? I ran Chkdsk, but he finds no errors. My files are still in place and I am able to access very well. What should I do about it?

  Thank you!

  KP

  Your hard drive is defective and must be replaced.  You can continue to use your system as-is, but it will continue to get slower and, possibly, you will have problems to start as you have done before.  It is recommended that you back up of your data (photos, documents, etc.) on external media (flash drive) and then replace the hard disk.  After replacing the drive hard, you have to reinstall the Windows operating system using the HP recovery media.

  It is not very difficult not expensive to replace the hard drive, so we can walk you through it.  If you are in warranty, you can contact HP for replacement parts.  If you are out of warranty, then you need to buy a replacement hard drive and the HP recovery media.

• Pavilion 400-034: short DST check hard disk failed

  I woke up to a computer with a diagnostic system with a hanging rotating circle. I turn it off; It restarted in the same diagnostic system that hung for hours. Fast test system then showed that check Hard Drive DST short: failed. Failure ID: 60D5U2 - 0007 MN-PXPAWJ-60XT03. Does this mean I need a new hard drive? How do you know that one to get and how to replace it? Finally, how can I get a copy of the operating system to load in the new HARD drive? Thank you.

  Hello
  
  Unfortunately to say: most of the time the 24 tank failure id indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.
  
  In the United States:
  
  http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1
  
  or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.
  
  http://welcome.HP.com/country/W1/en/contact_us.html

  You have a set of recovery media? If this isn't the case, you will need to contact HP in your country (above links) to order one.
  
  Kind regards.

• PC all-in-one HP 21z: short DST check hard disk failed

  A test of the system resulted in a failure in the Hard Drive DST short check, with the ID of the fault: U4JEW1-7B780A-QFFV6K - Q 60, 103.

  The trouble began 10 days after the expiration of the warranty. * sigh *.

  I need to replace the hard drive?

  Badrescher, welcome to the forum.

  Yes, the error message said you that your hard drive has failed and needs to be replaced.  You should buy a hard drive of the same size or larger than that to be replaced.  Otherwise, the system recovery media will not work.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.