Laptop HP G62-451SA: cannot read the label for Office 2010 product key as it dissipated over time

Obliged to restore settings after a total crash.

Spent the whole day as recommended by HP, including using my recovery disk that has failed.

Tried to open Microsoft Office 2010 as usual, but said to give the product key to activate it.  Mine is on a sticker on the bottom of my laptop.  Unfortunately it is place to be where it is that some of the numbers have disappeared over time.  Now I can read only the last 15 digits.

Ages worn on Microsoft support pages and basically they said that the onus to solve this problem since I legally paid for it when buying their product to HP.

I'll lose more than a year of work, if I can't get this sort.

Thank you.

The label on the bottom of your laptop is not for the office. It's your Windows license key. It should say Windows 7 Home Premium above the numbers.

Most of the HP machines come with a trial of office unless order you it with more full Office and pay extra. The trial usually actually works after the period 60 day trial - unless you do a recovery. After a recovery it will require you to buy a license key to use.

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