laptop HP pavilion ts 11: gray screen - check short DST failed

Hi, I have pls can't help. My laptop screen becomes grey as I turn it on. The hp logo lights up, & it will say auto repair. Then the screen will become grey & it stays like that. I removed the battery tried to restart, but did not difference. Thank you

Hello

The default ID above refers to the failure of hard drive. You need to replace the hard drive, then reinstall the operating system once the hard drive is replaced.

Control part can be done at the bottom of the link

https://h20141.www2.HP.com/hpparts/default.aspx?mscssid=FA59F7C7DCAC4237B498C91D0507A761

Recovery disk command

http://support.HP.com/us-en/document/bph07143

Tags: Notebooks

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