Laptop series dv9410us - Vista repair after replacing motherboard - instead of relocation?
Laptop series dv9410us. Black screen. No startup. HP agreed to repair free of charge.
I have a question. I tried to save my personal data, on the eve of the blackout, but received a message that the backup failed. So no backup of some important files seriously.
My questions are:
1. when the motherboard is replaced, it is necessary to do a full install of the operating system?
2. I found a Microsoft article which suggests after installation of the motherboard, the necessary changes to the system to be back compatible with the operating system can be done by following the instructions in the article: that is to do a "repair" as opposed to a complete reinstallation of the operating system. Here is the article:
http://support.Microsoft.com/kb/824125/en-us
3. I know, he approaches the situation from the point of view of a repair of XP, but if a similar process can be done with Vista, personal data would not be eradicated for the sake of a complete reinstallation of the operating system. If the amendments could be made when the computer is in safe mode, could the personal data left intact?
4. it is possible at the time of the repair of motherboard - when the laptop is being repaired?
My information from all of its activities and thousands of product photographs hang in the balance.
The MS article refers to a modification of the sheet material... for example if someone updated their motherboard with a Chipset, Audio, etc. Your motherboard will be replaced by another which is the same, maybe a more recent revision.
You must be aware that sometimes Service HP work recovery and restore the machine back to the form of the plant, and no, they don't back up your files first. It is always recommended to back up important files before sendin a notebook.
If you have things that you need, I would choose a hard drive USB enclosure or an adapter to fix the hard drive on another pc and copy them.
Tags: Notebooks
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-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - XY9X3 - JDXYP-6CJ97
The Windows Product Key hash: xFQJU8srKsovk6p1Lk1yW93in4E =
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Windows product ID type: 2
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The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {F20B4B72-1308-45BE-8F90-95E91A3F0AAF} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0 x 00000009
Build lab: 6002.vistasp2_gdr.110617 - 0336
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
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Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
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Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{F20B4B72-1308-45BE-8F90-95E91A3F0AAF} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 64 *-*-*-*-6CJ97 89583-OEM-7332157-00211 2 S-1-5-21-923204104-223683984-168055983 Acer Extensa 5630 Phoenix Technologies LTD. V1.30 20090319000000.000000 + 00070333507018400FA 0409 0409 US Mountain Standard Time(GMT-07:00) 0 3 ACRSYS ACRPRDCT 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6002.18005
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89583-00146-321-500211-02-1033-6002.0000-0042012
Installation ID: 004511331255365043724851364501374781338933223323713385
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: 6CJ97
License status: Notification
Notification reason: 0xC004F063.Windows Activation Technologies-->
N/A--> HWID data
Current HWID of Hash: OgAAAAEAAgABAAIAAwACAAAAAwABAAEAeqjWy6pVxGJ6f0DXhgfkNoBBsJzy9ErM1F/eG4QdrFYqhQ isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTAh! -in this case, it is not necessary.
I see from my records that a similar case has been solved by uninstalling and reinstalling the update WAT - KB971033
Open the Windows Update - click the link view updates installed on the left of the page
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Can I do a system restore after replacing a motherboard on my laptop?
I just had my motherboard replaced on my Dell laptop. Just before that, I (unconsciously) to delete my user account 'dan' by changing my computer name and the domain, but not a not restart after the replacement of the motherboard. So, after installing the new motherboard, 'poof' no «dan» user profile I logged as administrator. All my User\dan data, including Outlook data is always available, but how do I get my dan user account without having to start over? That is to say. I can do a system restore to before the replacement motherboard without problem?
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Does anyone know how to set the new Type of Machine and the serial number after a motherboard for a replacement model H535?
The motherboard has recently failed on my model H535 (7 months after the expiration of the warranty - thanks, Lenovo). No local garage would agree to replace due to its nature of owners (thanks, Lenovo). I spent about four hours on the phone being bounced into back-and-forth between the many support staff (usually combined) Lenovo in sales, technical support, support of parts of IBM and various other departments (thanks, Lenovo), which one has suggested that I might have to try to find a motherboard on Ebay or Amazon for my computer in less-than-2-year-old. However, I finally get to someone at Lenovo, which has been able to sell a motherboard - for 2/3 of the cost of the original computer.
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The waiting time for Lenovo support are ridiculously long, and almost every customer support person is ridiculously uninformed on the difference between one of their computer models, and even less their motherboards (thanks, Lenovo). I am amazed and extremely frustrated. It shouldn't be rocket science.
On a side note, I initially bought the computer from Staples with a credit card with extended warranty protection, which means I can get a refund for repair. Although the motherboard came with a packing list, no Bill has been provided by Lenovo, and I couldn't make them send one - or maybe even with success to explain what a Bill is (thanks, Lenovo).
Well, Lenovo support was useless, and any alleged authorized suppliers were in fact still suppliers or could help with my problem. But I was finally able to fix it myself. Once I found the right piece of software, it has been fixed in less than a minute.
My BIOS is by American Megatrends, and I discovered that they have a set of utilities that includes a called AMIDEDOS. It is intended for manufacturers to be able to change the strings of text stored in the BIOS for things like the manufacturer, product name, Version, number series, UUID, SKU number, family, etc., that is what I had to do. It is not intended for use by consumers, but it's there.
When I ran the "DMIEdit.exe" program AMIDEDOS (clicked and ran as administrator from 10 Windows) and click on "System information" from the list, I saw "Product Name | STRING | Invalid' and ' serial number | STRING | NOT VALID ". The other fields appeared to have valid entries. I double-clicked on the fields valid and changed their "H535 model" and the serial number of my computer, respectively and then clicked on "Update all" at the top.
Much to my surprise, he reported that he had successfully registered the new information. And, perhaps even more surprising is the fact that, when I rebooted, the double beep and the warning about the type of computer not valid and serial number have disappeared. In addition, the BIOS showed I had entered the new values, and the 'Manufacturing Boot Sequence' option (I understand can be much slower than a normal boot) had disappeared.
Again, I'm a little surprised simple it was actually solve the problem once I got the correct software, or Lenovo part nor American Megatrends apparently offers to the owners, and it took hours and hours of research and research to understand. Use this information at your own risk, however, as playing with BIOS apparently can lead to problems not easily solved. That said, the modification of these text strings seems relatively safe.
I will mention that I also ended up changing the method of "LEGACY" to "UEFI" boot in the BIOS after noticing that the selection.
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