laptop will not boot
Hi I have a computer laptop compaq presario c700 with vista home premium install
problem 1. laptop turns on and is as he enters the operating system, but is not
I saw the mouse icon
problem 2 I do not have a cd of vista Home premium... I have a Vista Home Basic, so I was unable to do a repair
problem 3 I do not know what the admin password is so when I take the key F8 to do a repair, I can't
any suggestions
also is there a way to 1. either download the vista Home premium on a cd and reinstall
2. How can I reset the admin password
Thank you
Hello
With a HP Compaq, you would normally press F11 at startup to start the process of recovery back to factory settings, as you never received a disc.
All data are lost during this process.
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00809678&LC=en&cc=us&DLC=en&product=18703
For further assistance, you can try either Support HP's Forums:
Or contact HP directly:
Microsoft prohibits any help given in these Forums to bypass or "crack" passwords lost or forgotten.
Tips from Microsoft is to reinstall the operating system.
See you soon.
p.s. If your Vista Home Basic disc is a DVD of Vista to Microsoft, not an Acer, Dell or any other computer brand Recovery Disk, you should be able to use it to do a Startup Repair:
http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/
Tags: Windows
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