LaserJet 3700n: LAN ERROR - LOSS OF CARRIER

My laserjet3700n color has worked perfectly for years. Now, it is no longer present on my network, or I get an error indicating that the printer is not connected. Time before, I saw an error on the screen that says error of communication Board. Now when I print a configuration card it says card not ready i/o. LAN ERROR - LOSS OF THE CARRIER.

Is a communication card this would need to be replaced? It is better to repair or should I consider getting a new color laserjet?

Any help would be appreciated.

Thank you

Pat Lasley

PSL43

You can test the printer?  Is not only 2 things to check.  Go first to a speedy back on the computer and type ipconfig.  It will give the ip address of the computer.  The address will be something like 192.168.1.6, your numbers will be different, but be sure that the first 3 sets of your address numbers are the same as the first 3 sets of numbers in the ip address of printers.  If not, then most likely you did not do the cold reset correctly and try again to get a good IP address of the printer.  If you cannot ping the printer find out where the ethernet cable connects both ends and make sure you link is turned on.  Submit a report.

Tags: HP Printers

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