LaserJet 5550 jams

A month ago my 5550 from interference. When I studied, I found that the image transfer kit had been damaged. I have now replaced the roller and fuser (as well as toners as they were low).

However, I still get the same error of the machine - 13.09.00 jam inside top cover.

And that's what I do not understand because the book ever, he anywhere near here. It gets only to the extent of the bottom of the kit transfer image, where he gets is crumpled or torn.

Now it's practically all new in there - that is left to do? Any ideas?

I get the same problem if I am printing over the network or just try a page offers the unit itself.

Thank you very much in advance.

Hi sabrefreak,

Jam 13.09.00 JAM IN TOP COVER ARE Code means that the the printer detects that the media has crumpled in an accordion fold at its entrance in the fuser unit.

In your comments, you mentioned that the fuser unit has been replaced, but you still get the error.

This leads me to think that the flag of the sensor or the sensor may be damaged.

This is a picture of the top of the fuser unit when it has been removed from the printer:

It is a picture of the bottom of the fuser unit.  The area circled in red is the indicator sensor that is associated with the 13.09.00 Jam.  Make sure that this indicator can move freely.

This next image is located left of the fuser flag in the photo above.  This is the part that interacts with the sensor in the engine. Make sure that there is no damage.

This last photo is in the left side of the print engine where the sensor above flag together with the sensor.  The sensor is circled in red.  Make sure that there is no damage to the detection area.

If all goes Visual inspection, you may have a problem with the sensor.  In this case, I recommend that you contact HP support.  The sensor may need to be replaced.

I hope this helps you.

Tags: HP Printers

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