Why duplex option isn't greyed out on my Mac, but not my PC?

I can't for the life of figure me out how to turn on duplex printing of the print booklet on my Mac command. If I move the files a PC, I can make it work.

From the PC, I'll print booklet-> Configuration printer-> Configuration-> click on the Preferences button and finally I am in the printing tab shortcuts to turn on both sides (duplex) printing. This works.

But on a Mac I'm going to print booklet-> Print Settings-> Configuration-> printer choose layout, then the duplex option is grayed out.

As I build the product book on my Mac, I have to be able to do the entire workflow of Mac.

I'm in InDesign CC on machines and printing on a HP Color Laserjet 5550 PCL 5.

It may seem a problem of driver on the Mac, but I don't know what else to try.

The answer to my original question was this:

Print settings on the Mac, I had not checked on the duplex unit, printing, from the hand. It was not accessible form print menus, I had to go to the mac system preferences.

Tags: InDesign

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    3. I thought something with their power of Attorney might be the issue.  I caught their proxy file.  Nothing has changed.  I always log in fine.

    I'm not able to solve this further and think there must be a setting in their account windows or something that causes it is not to define.  The thing I don't understand is why Chrome works?

    Thanks for any help.

    Kind regards

    Brian

    Hello

    It is better suited for the IT Pro TechNet public. Please ask your question in the Forum on TechNet Support. You can follow the link to ask your question: http://social.msdn.microsoft.com/Forums/en-US/category/iedevelopment 

    Hope this information helps.

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