LaserJet M1212nf ADF does not pick it up when scanning of the Acrobat PDF document

I recently bought this multifunction machine.  The software installed without any problems.  When you copy, the documents are taken from the ADF correctly, but if I use Adobe Acrobat to scan from the computer in PDF format, it does not appear to recognize the ADF and the scans from the glass.  I have not tried scanning directly from the computer in PDF format.  I could not find anything in the user manual or the HP support that relates to this.  If anyone had the problem and knows how to solve this problem, I would really appreciate it.  Thank you!

Hi Cathy-IT,

You should be able to go to the HP scanning application settings to change the DPI setting. It seems that there is a problem with this version of Adobe Acrobat (see link below). You have an older version of Adobe Acrobat, you can test with?

http://forums.Adobe.com/message/4594637

Tags: HP Printers

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